Digimate DGL20 manual Troubleshooting

Page 23

Other Information

Troubleshooting

Perform the adjustments according to Instruction Manual. If the problem still exists and you cannot correct the problem, stop using the DISPLAY and contact your dealer or the nearest service center for further assistance.

SYMPTOMS

CHECK ITEMS

 

Make sure the power cord is firmly plugged in the

No picture

socket.

a) Power indicator

Make sure the power switch is turned on.

does not light up.

Make sure the AC socket is OK.

 

Check the Remote control. It may need new batteries

No picture

Make sure the DISPLAY is ON

b) Power indicator

Check if the signal cable is properly connected.

is green.

Increase the CONTRAST and/or BRIGHTNESS.

No Picture

The DISPLAY is on power saving mode, touch the

keyboard or the mouse.

c) Power indicator

Make sure the DISPLAY is ON.

is red.

 

Make sure the signal cable is properly connected.

 

Unclear picture,

Make sure the TV signal is being received or cables are

Noise

well connected.

 

Make sure the audio cables are properly connected.

No Sound

Make sure the headphone is not connected.

Make sure the “Mute” function is not set.

 

If picture is received, adjust to the TV system setting

 

correctly.

Display is too

Lower the contrast and brightness from OSD or input

dark or too bright.

device.

Display is not in

Adjust the image position using H-position or V-position

the center.

in OSD. (PC mode only)

Display vibration.

Check if the power voltage is within the spec.

Check if the signal cables are properly connected.

After-image

This is a characteristic of liquid crystal that will not cause

remains after TV

a malfunction and disappear after a few minutes

turns off

 

Distorted image

Make sure the aspect ratio is set properly.

Purple image

Check if Proper signal type of “Component” or “RGB”

setting is set.

 

Out of Range

Check if the input signal is acceptable for display.

Green, red, blue,

This is a characteristic of liquid crystal. It will not cause a

white dots on

malfunction.

screen

 

 

Make sure battery’s power is ok, or wrong battery

 

polarity orientation.

Remote control

Remove the obstacle between remote control and

DISPLAY.

does not work

Check if one of Key buttons is stuck which may cause a

 

malfunction.

 

Note that the distance from DISPLAY should be less

 

than 15”.

22

Image 23
Contents User’s Manual Important Safeguards Power Sources Do not attempt to service the Dispay yourself Radio Frequency Interference Statement FCC Compliance StatementAntenna Connections Table of contents Accessories Unpacking and checking package contentsRemote Control Front panel buttons: Location of controlsBottom view Side viewKey Function Remote control KeysInstalling your display Select Country using Pressd/c keys on the remote control to choosePressd/ckeys on the remote control to choose TV setup then confirm with Enter keyBasic operation OSD menu setting Image Adjusting  In PC mode Only Picture Adjusting In TV & Video mode Adjusting the picture setting  In PC mode Adjusting the picture settingMisc Adjusting Audio Adjusting In TV & Video & PC mode Adjusting the audio settingOther function setting Closed Caption Using main menuChip Menu -TV Picture Audio Input Select TV Setup Misc Language Unlock the Program Changing PasswordTroubleshooting Supported Frequencies VGA mode