Trouble shooting
If you experience problems with this receiver or its installation, in the first instance please read carefully the relevant sections of this User Manual and this Troubleshooting section.
Problem | Possible cause | What to do | |
Display on front panel not | Main lead unplugged | Check mains lead | |
lit |
|
| |
| Main fuse blown | Check fuse | |
No signal found | Aerial is disconnected | Check aerial lead | |
| Aerial is damaged/misaligned | Check aerial | |
| Out of digital signal area | Check with dealer | |
No picture or sound | Program not broadcasting now | Retune to another | |
|
| channel | |
Mosaic blocks in picture or | Aerial may not be compatible | Check aerial | |
picture freezes |
|
| |
Scrambled channel | Channel is scrambled | Select an alternative | |
message |
| channel | |
Forgotten channel lock |
| Use the override | |
code |
| code”7710” to unlock | |
| Receiver off | Plug in and turn on | |
|
| receiver | |
| Handset not aimed correctly | Aim handset at front | |
No response to remote |
| panel | |
Front panel obstructed | Check for obstructions | ||
control | |||
Remote control batteries are | Check batteries | ||
| |||
| inserted incorrectly | direction | |
| Handset batteries exhausted | Replace remote | |
|
| control batteries | |
After moving the receiver | The aerial feed may come | Try a direct feed from | |
to another room, find can’t | through a distribution system | the antenna | |
receive the digital | which may reduce the digital |
| |
reception | signal now received by the |
| |
| receiver |
|
Warning: If this doesn’t work, contact a qualified repair technician, never attempt to repair the receiver yourself.
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