Denon DBP-2012UDCI owner manual Troubleshooting, GGeneralH, GVideoH, Disc is in black

Page 60

ENGLISH

Troubleshooting

If a problem occurs, firstly check the following:

1.Are the connections correct?

2.Is the set being operated as described in the owner’s manual?

3.Are other components operating properly?

If this unit does not operate properly, check the items listed in the table below. If the problem continues there may be a malfunction.

In this case, disconnect the power immediately and contact your retail outlet.

GGeneralH

Symptom

Cause/Solution

Page

 

 

 

Power does not turn

• Check if the power cord is properly connected.

6

on.

• Plug the power supply cord into the power outlet.

6

 

• The safety protection device may be activated. Unplug the power

6

 

cord once, and wait for 5-10 seconds and then plug it in again.

 

Playback does not

• Is there condensation inside the player or on the disc? (Let it sit for

3

start even when 1 is

1 to 2 hours with the power off.)

 

pressed, or starts but

• When the disc is scratched or contaminated with fingerprints, the

51

stops immediately.

disc may not play correctly. Clean the disc or replace with a non-

 

 

scratched disc.

 

 

• Is the disc loaded upside-down? Load the disc properly, with the

7

 

side to be played face down.

 

 

• Is an unplayable disc loaded?

48

 

• No disc is inserted. Insert a disc.

7

No return to start-up

• There may be an internal error. Set the power to standby, wait

6

screen when a disc

awhile, then turn the power back on.

 

is removed.

 

 

Buttons do not work

• Operations may not be permitted by the disc.

16

or the unit stops

• The safety protection device may be activated. Unplug the power

6

responding.

cord once, and wait for 5-10 seconds and then plug it in again.

 

 

• Refer to the instructions of the disc.

–

The camera angle

• If the multiple angles are not recorded in a BD-Video or DVD-

23

does not switch.

Video, the camera angle cannot be switched. Also, multiple angles

 

 

may only be recorded for specific scenes.

 

Playback does not

• Playback may be prohibited by the viewing restriction setting.

38

start when a title is

Check the “Ratings” setting on the GUI menu.

 

selected.

 

 

I have forgotten the

• On the GUI menu, perform the “System” – “Initialize” procedure.

37

password for the

 

 

rating level.

 

 

GVideoH

Symptom

Cause/Solution

Page

 

 

 

No picture appears.

• Switch the TV’s input setting to the external input connected to

6

 

the player.

 

 

• Is the Pure Direct function set to “Pure Direct 1” or “Pure Direct

24

 

2”? Set it to “Off”.

 

 

• Check the connection of the video/component video cable.

11, 12

 

• Is it set to “24p Output On” by pressing HDMI MODE on the

25

 

remote control? If so, no video signals are output from the video

 

 

and component video terminals during playback of certain discs.

 

 

• Does the setting of resolution on the match the connected device’s

25

 

resolution?

 

 

• Is the resolution is set according to the connected device by

25

 

pressing RESOLUTION on the remote control? Make settings for

 

 

resolution.

 

 

• The video cable is not connected securely. Connect the video cable

11 – 13

 

securely.

 

 

• The HDMI OUT connector is probably connected to a DVI IN

13, 53

 

connector of equipment. DVI connection does not support HDCP

 

 

and the video is not output correctly.

 

The picture is not

• The picture may be slightly disturbed right after fast-forwarding or

20

displayed or is

reversing. This is not a malfunction.

 

disrupted.

• Connect the unit’s video/component video output either directly to

13

The picture of a BD-

the TV or to the TV via the AV receiver. Do not connect via a VCR,

 

Video or DVD-Video

(video cassette recorder). Some discs include copy prohibit signals,

 

disc is in black and

and when such discs are played via a VCR the copy guard system

 

white.

may disrupt the picture.

 

 

• Is a disc that is not compatible with the player or a disc with a

48

 

different region number loaded? (This player supports region code

 

 

“A” for BD-Video discs, “1” or “ALL” for DVD-Video discs.)

 

The picture freezes

• If a disc is scratched or contaminated with fingerprints, the disc

51

momentarily during

may not play correctly. Clean the disc or replace with a non-

 

playback.

scratched disc.

 

 

• There may be a problem with the data recorded on the disc.

48

Subtitles are not

• Subtitles cannot be displayed for BD-Video, DVD-Video or DivX®

23

displayed.

files that do not contain subtitles.

 

 

• Is the subtitle setting “Off”? Use the disc menu or SUBTITLE to

23

 

set the subtitles to display.

 

56

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Contents Manuel de l’Utilisateur Manual del usuario Part names and functions vpageInformations Nomenclature et fonctions vpagePage Compiance Information Important Notice do not Modify this ProductFor Canadian customers English Francais Español Accessories Getting startedAbout this manual Features Supporting the Network operations3D video playback Hdmi controlBefore turning the power switch on Sufficiently ventilate the place of installationReactions before, or when you do not feel well Image persistence image burn-inSimple version Simple setup guide SBL SBRPower cord Turn on powerTurn on the power of the TV and AV receiver Press Mode For listening to a BD disc with high qualityPress When power is switched to standby PlaybackTop menu Pop up menu SelectPlaybackBasic version Connecting an AV receiver Basic connectionsImportant information Cables used for connectionsAudio and video SuppliedCoaxial digital Cable Connecting a TV NnConnecting to a device equipped with a DVI-D connectorHdmi cable Sold separately Audio and video This unit’s component video output supportsConnecting a 2-channel audio amplifier AmplifierConnecting to a digital recording device Coaxial digital CableBlack sold separatelyRecorder Playback Basic operation About playback informationInformation bar display Media player display Photo Jpeg Nn About playback information vpagePlaying BD and DVD-Video Nn Skipping to a desired chapter/track/file vpageNn Fast-forward/fast-reverse vpage Nn Memorizing locations to replay Marker functionPlaying Super Audio CD Enjoying BD-LIVESelect the playback area and layer with Disc Layer vpage GExampleH Bonus viewPlaying DVD-Audio Playing CDNnPlaying bonus group NnSelecting still imagesPausing StoppingChapter/track/file Fast-forward/fast-reverseFinding specific sections Memorizing locations to replay Marker functionTo play back memorized locations To erase markersSwitching primary audio Playing repeatedlyRepeat playback Slow-forward/slow-reverseSwitching the angle Changing the primary subtitleBasic settings Changing the brightness of the display Dimmer controlHdmi control functions Video resolution Hdmi output settings1080P24 1080i 720P 24P onAdjusting the picture quality Picture control To finalize picture adjustmentsMode setting Advanced version Video File / Music File / Photo File Connection PlaybackConnecting to a USB memory device Connecting to a networkNnConnecting a USB memory device Advanced connectionsNnChecking the network connection NnRegistering the connected device for the networkNnSystem requirements ModemPlayback Advanced operation Home menu screenOpening the Home menu screen Playing filesPausing the display Changing the still image being playedChanging interval of slide show Changing the still image orientationNn About playback information vpage 16 nn Pausing vpage NnPlaying playlist NnPlaying Kodak Picture CDPress POP UP Menu NnSearching the content Playing YouTube videoPlaying Netflix video picture Returning to the thumbnail display screenHow to make detailed settings Menu mapGUI menu operation Examples of GUI menu screen displaysNnMenu selection screen Top menu Exiting the GUI menuGeneral Setting SystemLanguage DhcpOthers Video Setting Audio Setting Audio OutputHdmi DRCSpeaker Setting Nn When 2.1ch is selectedSetting items Setting details Configuration System InformationInformation Part names and functions Front panel DisplayORC-232C connector Extension connector for future useRear panel Q0 oRemote control Q6A/B/C/D buttonsRemote control are completed Inserting the batteriesSimultaneously GExampleHAbout media Playable mediaDiscs USB memory deviceFiles NnAbout DivX Video-on-Demand VODNnAbout Discs and Files BD-Video, DVD-Video Super Audio CDHybrid BD FileHow to handle media Cleaning discsInserting a disc About copyrightsAbout digital signal audio output Other informationMIX PCMTrademark information Copyright protection system HdcpUS only Explanation of Terms Mpeg Troubleshooting GGeneralHGVideoH Disc is in blackGAudioH Is the audio output properly selected? No soundGhdmih GDiscH GNetwork HGBD-LiveH Specifications Nn Remote control RC-1151Nn Audio performance Nn GeneralIndex LanguageNetwork OperationVvR SystemPage Exhibit-A GNU General Public LicenseLicense Exhibit-B GNU Lesser General Public LicenseLicense Exhibit-C Exhibit-DExhibit-E License Issues Exhibit-FExhibit-G Exhibit-HExhibit-I Exhibit-JLicense
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DBP-2012UDCI specifications

The Denon DBP-2012UDCI is a versatile and sophisticated Blu-ray player that caters to home theater enthusiasts and audiophiles alike. Known for its impressive performance and multi-format playback capabilities, this player stands out in a crowded market.

One of the main features of the DBP-2012UDCI is its ability to play various disc formats, including Blu-ray, DVD, CD, and SACD. This versatility allows users to enjoy a vast library of media without the need for multiple players. The device supports both DVD-Audio and high-definition audio formats, ensuring that every listening experience is enriched with exceptional sound quality.

The player employs advanced technologies to enhance the video output. It incorporates the latest in video processing with its Integrated Video Processing Engine, which features advanced scaling capabilities. The Denon DBP-2012UDCI can upscale standard-definition content to 1080p, allowing older DVDs to look sharper and more detailed when viewed on high-definition displays. Coupled with 24p support for smooth playback of films, this feature ensures a cinematic experience at home.

In addition to video performance, the audio capabilities of the DBP-2012UDCI are noteworthy. It comes equipped with high-quality DACs (Digital-to-Analog Converters) that handle audio signals with precision. This player supports various audio formats, such as FLAC, WAV, and MP3, which can be streamed from USB drives or accessed via network shares. Features like the HD Audio Decoder ensure that lossless audio formats, including Dolby TrueHD and DTS-HD Master Audio, are played back in their full glory.

The connectivity options of the DBP-2012UDCI are extensive. It offers HDMI output, which is essential for transmitting high-definition video and audio to compatible receivers and displays. Additionally, the player includes various analog audio outputs, coaxial, and optical ports for flexibility in connecting to different audio systems. It also supports Network Streaming, allowing users to access streaming services and media from their home network.

Finally, the design of the Denon DBP-2012UDCI is sleek and modern, featuring a robust build that reflects its premium quality. With intuitive controls and a user-friendly interface, it enhances the overall viewing and listening experience.

In summary, the Denon DBP-2012UDCI combines cutting-edge technology, multi-format playback, and high-quality audio and video performance to create an exceptional multimedia experience, making it an ideal choice for those who demand the best in home entertainment.
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