Denon DBP-2012UDCI owner manual GAudioH, Is the audio output properly selected? No sound, Ghdmih

GAudioH

Symptom			Cause/Solution	Page
HD audio is not			• Set “BD Audio Mode” to “HD Audio Output”.	7, 27
output.
No sound or the			• Check the audio connections of connected devices and speakers.	11 – 14
sound is hard to			• Is the power connected audio devices turned on?	–
hear.			Is the input selection set to the input to which the unit is connected?
			• Is the audio output properly selected?	7, 22, 52
No sound.			• The unit is in reverse play, fast forward, fast reverse, slow forward,	22
			slow reverse or pause mode. Return to the normal playback.
			• The HDMI OUT connector is probably connected to a DVI IN	13, 53
			connector of equipment. DVI connection does not support HDCP
			and the audio is not output correctly.
			• Is the Pure Direct function set to “Pure Direct 1” or “Pure direct	24
			2”? Set it to “Off”.
Interactive	audio	is	• Set “BD Audio Mode” to “Mix Audio Output” using the Mode	7, 27
not output.			setting menu.
Multi-channel audio is			• Is the multi-channel audio selected? Press AUDIO of the remote	22
not output.			control to switch from audio supported by a disc to multi-channel
			audio.	10
			• Is the unit connected to the multi-channel audio input terminal of
			the AV receiver?	42
			• If it is connected, perform settings that match with the connected
			speakers using the “Speaker Setting” – “Configuration” on the
			GUI menu.
The 192 kHz digital			• “Audio Output” – “Down Sampling” on the GUI menu is not set	41
audio is not output			to 192 kHz. Set “Down Sampling” to 192 kHz.
from the DIGITAL			• The content stored in a disc to be played back is copyright	41
OUT COAXIAL			protected. Even if “Down Sampling” is set to 192 kHz, the audio
connector.			signal is output using 48 kHz.
GHDMIH
Symptom			Cause/Solution	Page
Video and audio are			• Check the connection of the HDMI cable.	5
not output via the			• Is the “HDMI” indicator on the display of the unit lit?	24
HDMI connection.			• Is the Pure Direct function set to “Pure Direct 1” or “Pure Direct	24
			2”? Set it to “Off”.
			• Check whether the connected display device or other device	53
			supports HDCP. This unit will not output a video signal unless the
			other device supports HDCP. See the owner’s manual of your TV,
			AV receiver, etc.
			• Check that the setting of the HDMI video resolution supports the	25
			resolution of the connected device. When set to “Auto”, this unit
			makes the setting automatically.
Video and	audio	are	• Turn off power of the unit and then turn it back on.	6, 7
not output	via	the	• Turn off power of the connected device and then turn it back on.	6, 7
HDMI connection.			• Unplug the HDMI cable and then plug it in again.	6, 7
			• When you connect the unit to an AV receiver, first connect the	–
			unit directly to a television and check the video and audio output. If
			output is performed properly, connect the unit to the AV receiver
			again and check the AV receiver setting.

			ENGLISH
GUSB memory deviceH
Symptom		Cause/Solution	Page	Simple
My USB memory		• The format of the USB memoy device does not match this unit or	37
device cannot be		the USB memory device is not compatible.		version
read.		• Is the playback media mode set to “USB MODE”?	31, 32
		Select “USB” with SOURCE.
Data	stored in a	• Has the unit initialized the USB memory device with applicable	29, 37
USB memory device		formats? (FAT16/FAT32)
cannot	be displayed	• Are you using a USB hub? If so, directly connect the USB memory	29
(read).		device to a USB port on the front panel of the unit.
		• Are you using a USB extension cable? If so, directly connect the	29, 48	Basic
		USB memory device to the USB port on the front panel of the unit.
		• Are the USB memory device contents applicable to this unit? Use	49	version
		the “Files” menu to confirm whether the contents are applicable
		to the unit.
		• When a USB memory device of 192 MB or less is formatted with	29, 48
		FAT32, this unit may not be able to read it. If that is the case,
		format it with FAT16.
		• This unit does not support a USB memory device containing	–
		encrypted data.
The USB memory		• Some USB memory devices cannot be operated by the power	–
device is not		supplied from this unit. The unit supplies 5V/1A to a USB memory
recognized.		device. Use a USB memory device that is compatible with the		Advanced
		specifications of this unit.
		• Check if the USB memory device is firmly connected to the USB	29
		port.
Files that begin with		• When content created by Mac OS X is copied into a USB memory	–	version
“.” cannot be played.		device, all contents as well as hidden files are copied. Although
		the extension of this file is the same as the extension of the
		content, it is actually not the content. Delete this file using another
		OS such as Windows.
Unable to play back		• Does the USB memory device have more than 1 GB of available	18
BD-LIVE / bonus		space?
view.		• Has the USB memory device been initialized by the unit?	37
		• Was the USB memory device inserted while the power of the unit	29
		was on? (Insert the USB memory device while the unit is in the
		standby status.)

Information

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