DirecTV SAT GO manual Remote Control Problems, Signal Problems, Problems with the remote control

Troubleshooting

My video and audio are out of sync

•Try changing channels.

•Press LIST, then EXIT.

•If neither of those work, restart your TV. On the remote control, press MENU, press SELECT on Settings, then select Setup. Select the Reset item from the left menu and follow the onscreen instructions.

My TV is “frozen” on a single frame of a TV picture.

•If you are on a Pay Per View channel, watching the preview portion of a program, the preview portion may be completed. You must buy the program to continue watching.

•If that doesn’t work, restart your TV. Enter the Menu, press SELECT on Settings, then select Setup. Select the Reset item from the left menu and follow the onscreen instructions.

Remote Control Problems

Problems with the remote control

•Check that nothing is between the remote control and the remote sensor.

•Make sure the mode switch on the remote control is set correctly to each mode. Slide the mode switch to the desired position so the remote control will control the TV.

•Check the batteries in the remote control. They may be weak, dead or installed incorrectly. Try replacing batteries.

•If you’re entering a channel number that is less than four digits long, the TV might wait two seconds before tuning to the channel. Press ENTER after entering a channel number to tune immediately.

•If you are trying to operate a device other than the DIRECTV Sat-Go TV that you have programmed the remote to control, make sure you first slide the mode switch to the corresponding device (DVD player, VCR, etc.). The indicator light for the component you’re trying to control should light up when you press a valid key for that component. If it doesn’t, make sure the mode switch is clicked into the correct position.

A remote control indicator light starts flashing

The batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries, you may have to reprogram your remote to control other devices.)

Signal Problems

If you already set up the antenna for the optimal signal strength, fine-tune the signal and run a system test. If you need to run the Guided Setup again, select Settings from the Menu, then select Guided Setup. Next, press SELECT on Satellite, then select Repeat Satellite Setup.

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