Sony KV-14VM5MT, KV-21VM6MT operating instructions Troubleshooting, Additional Information

Additional Information

Troubleshooting

Function	Problems	Possible causes and remedies
TV reception	No picture (screen is dark),	∙ The AC power cord is disconnected.
	no sound	/Connect the AC power cord.
		∙ The video TV is switched off.
		/Press POWER on the video TV. If the STANDBY lamp is
		lit in red, press POWER or a program number on the
		Remote Commander.
	Good picture but no sound	∙ An earphone is connected to @ jack.
		/Disconnect the earphone.
		∙ "MUTING" is displayed on the screen.
		/Press MUTING.
		∙ Press VOL +/–.
	No color or poor color	∙ Adjust “PICTURE,” “COLOR,” and “BRIGHTNESS” in the
	(screen is dark) for color	PICTURE CONTROL menu. (page 18)
	programs, but good sound	∙ Press PICTURE MODE to switch the picture setting. (page 17)
	No picture, no sound from	∙ The connecting cord between the video TV and the input
	video input source	source is disconnected.
		/Connect it firmly.
		∙ Input is not selected correctly.
		/Press INPUT SELECT so that “LINE” appears. (page 18)
	A receivable channel in your ∙The TV broadcast system is not selected correctly.
	area cannot be received or	/Check the system referring to the table on page 39 and
	the sound of the received	preset the channel manually.
	channel is distorted.
Clock and	The clock has stopped and	∙ The power has been interrupted or the AC power cord is
timer	“--:--” is displayed.	disconnected.
		/Re-set the clock and timer settings. (pages 15, 25)
Playback	Power is on, but the tape	∙ The safety device has been activated.
	does not run.	/Switch off, disconnect the AC power cord, and leave the
		set for about one minute.
	Poor playback picture	∙ The color system is not set correctly.
		/Set “COL SYS” to the setting corresponding to the color
		system that the tape is recorded in. (page 20)
		∙ Adjust the tracking. (page 33)
		∙ The video heads are dirty.
		/Clean the heads using the Sony V-25CL video head cleaning
		tape (page 37). If the cleaning tape is not available in your
		area, have the heads cleaned at your nearest Sony service
		facility. (Do not use a commercially available wet-type
		cleaning tape, as it may damage the video heads.)
		∙ The tape is worn out.
		/Use a new tape.
	The sound drops out.	∙ The tape is defective.
		/Use a new tape.

EN

Additional Information

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