Additional information | 13 |
Symptom | Remedy |
Can’t record audio. | • You can only make a digital recording from a digital source, and an analog recording from an analog |
| source. |
| • For digital sources, make sure that what you’re recording isn’t copy protected. |
| • Check that the OUT jacks are properly connected to the recorders input jacks (see Connecting analog |
| audio sources on page 18). |
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Recorded audio is different from | • The RECOUT source is set to an input source other than the source you’re listening to. Select RECOUT |
the current source, or inaudible. | SOURCE to record the current input source (see Playing a different source when recording on page 73). |
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Subwoofer output is very low. | • To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker |
| Setting on page 47). |
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Everything seems to be set up | • The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are |
correctly, but the playback sound | matched with the corresponding terminals on the speakers (see Connecting the speakers on page 19). |
is odd. |
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The PHASE CONTROL feature | •If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to |
doesn’t seem to have an audible | the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on |
effect. | the subwoofer, the setting where you think it has the best overall effect on the sound). |
| • Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 48). |
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Noise or hum can be heard even | • Check that personal computers or other digital components connected to the same power source are not |
when there is no sound being | causing interference. |
input. |
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There seems to be a time lag | • See Automatically setting up for surround sound (MCACC & Full Band Phase Control) on page 8 to set up |
between the speakers and the | your system again using MCACC (this will automatically compensate for a delay in the subwoofer output). |
output of the subwoofer. |
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Can’t use the SR+ features. | • Make sure that HDMI Control is set to OFF (see Setting the HDMI Control mode on page 66). |
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The maximum volume available | • This is not a malfunction. If the levels in Channel Level on page 48 have been adjusted, the maximum |
(shown in the front panel display) | volume will change accordingly. |
is lower than the +12dB |
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maximum. |
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No sound is output from the CD- | • Make sure that ZONE 2 / RECSEL Setting in the ZONE Audio Setup menu is set to RECSEL (see ZONE |
R/TAPE OUT, DVR/VCR1 OUT or | Audio Setup on page 69). |
DVR/VCR2 OUT jack. |
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Can’t select ZONE 2. | • Make sure that ZONE 2 / RECSEL Setting in the ZONE Audio Setup menu is set to ZONE 2 (see ZONE |
| Audio Setup on page 69). |
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Video
Symptom | Remedy |
No image is output when an input | • Check the video connections of the source component (see page 16). |
is selected. | • For |
| switched off (in Setting the Video options on page 72), you must connect your TV to this receiver using the |
| same type of video cable as you used to connect your video component. |
| • Make sure the input assignment is correct for components connected using component video, HDMI or |
| |
| • Check the video output settings of the source component. |
| • Check that the video input you selected on your TV is correct. |
| • Some components (such as video game units) have resolutions that may not be converted. If adjusting |
| this receiver’s Resolution setting (in Setting the Video options on page 72) and/or the resolution settings on |
| your component or display doesn’t work, try switching Digital Video Conversion (in Setting the Video options |
| on page 72) OFF. |
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Can’t record video. | • Check that the source is not |
| • The video converter is not available when making recordings. Check that the same type of video cable is |
| used for connecting both the recorder and the video source (the one you want to record) to this receiver. |
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Noisy, intermittent, or distorted | • Sometimes a video deck may output a noisy video signal (during scanning, for example), or the video |
picture. | quality may just be poor (with some video game units, for example). The picture quality may also depend on |
| the settings, etc. of your display device. Switch off the video converter and reconnect the source and display |
| device using the same type of connection (component, |
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