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TROUBLESHOOTING GUIDE
Check the following chart before requesting service.
SYMPTOMS | CAUSE | POSSIBLE SOLUTIONS | PAGE |
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POWER |
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No power. | The AC power cord is not connected. | Connect the AC power cord to the | 7 |
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AC outlet. |
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Although the power is on, | Cassette is not inserted. | Insert a video cassette. | 35 |
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the TV/VCR does not |
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TIMER button is depressed. | Press the TIMER button. | 46 |
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operate. |
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TV BROADCAST RECEPTION |
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| TV station experiencing problems. | Try another channel. | 18 |
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| Picture control is not adjusted. | Check picture control adjustments. | 30, 31 |
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Poor or no picture. | Possible local interference. | Check for source of reception | 54 |
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disturbance. |
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| Antenna (CATV) connector is not | Check CATV connection or |
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| connected or possible local interfer- | VHF/UHF antenna, reposition | 12, 13 |
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| ence. | or rotate antenna. |
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| TV station experiencing problems. | Try another channel. | 18 |
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| Picture control is not adjusted. | Check picture control adjustments. | 30, 31 |
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Poor or no color. | Possible local interference. | Check for source of reception | 54 |
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disturbance. |
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| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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| connected or possible local interfer- | UHF antenna, reposition or rotate | 12, 13 |
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| ence. | antenna. |
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| TV station experiencing problems. | Try another channel. | 18 |
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Picture wobbles or drifts. | Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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connected or possible local interfer- | UHF antenna, reposition or rotate | 12, 13 |
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| ence. | antenna. |
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| Cable TV channel is scrambled. | Try another channel. | 18 |
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| CATV connector is not connected. | Check all CATV connections. | 13 |
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No CATV reception. | TV/CATV Mode menu option is set to | Set the TV/CATV Menu option | 23 |
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the TV mode. | to the CATV mode. |
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| Cable TV service interrupted. | Contact your Cable TV company. | 13 |
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No reception above | TV/CATV Mode menu option is not | Make sure TV/CATV menu option | 23 |
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set to the appropriate mode. | is in the appropriate mode. |
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channel 13. |
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UHF antenna is not connected. | Check UHF antenna. | 12 |
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| TV station experiencing problems. | Try another channel. | 18 |
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| Antenna (CATV) connector is not | Check CATV connection or VHF/ |
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| connected or possible local interfer- | UHF antenna, reposition or rotate | 12, 13 |
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Poor or no sound. | ence. | antenna. |
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| Possible local interference. | Check for source of reception | 54 |
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| disturbance. |
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| MUTING button is depressed. | Check that MUTING button has | 19 |
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| not been pressed. |
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