Axis Communications 241SA Troubleshooting, Checking the firmware, Upgrading the firmware

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AXIS 241QA/AXIS 241SA - Troubleshooting 61

Troubleshooting

Checking the firmware

Firmware is software that determines the functionality of the AXIS 241QA/AXIS 241SA. One of your first actions when troubleshooting a problem should be to check the currently installed version. The latest version may contain a correction that fixes your particular problem. The current firmware version in your AXIS 241QA/AXIS 241SA can be seen under Setup > Basic Configuration.

Upgrading the firmware

When you download the latest firmware from the Axis Web site, your Axis product will receive the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

New firmware can be downloaded to the AXIS 241QA/AXIS 241SA over the network.

Note: Pre-configured and customized settings will be retained for use when the new firmware is running (pro- vided the features are available in the new firmware) although this is not guaranteed by Axis Communica- tions.

1.Save the firmware file to your computer. The latest version of the AXIS 241QA/AXIS 241SA firmware is available free of charge from the Axis Web site at www.axis.com/techsup or from your local distributor.

2.Go to Setup > System Options > Maintenance in the video server’s Web pages.

3.In the Upgrade Server section and browse to the desired firmware file on your computer. Click Upgrade.

Notes:

• Always read the upgrade instructions available with each new release, before updating

 

the firmware.

 

• After starting the process, you should always wait at least 20 minutes before restarting

 

the AXIS 241QA/AXIS 241SA, even if you suspect the procedure has failed.

 

• Your dealer reserves the right to charge for any repair attributable to faulty updating by

 

the user.

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Contents User’s Manual About This Document Table of contents Axis video server Overview of the Axis video server Product descriptionFront panel Axis 241QA LED indicatorsNetwork StatusPower Switches & connectorsRear panel Axis 241QA/AXIS 241SA Product description Accessing the video server Using the video serverPlease see the online help for more information Setting the root passwordLive View AMC Audio controls Video stream types Video and audio streamsMotion Jpeg MPEG-4MPEG-4 protocols and communication methods How to stream MPEG-4Axis Media Control AMC RTP+RTSP Other methods of accessing the video streamRTP/RTSP RTP/RTSP/HTTP or RTP/RTSP/HTTPSOther MPEG-4 clients Accessing the audio streamsAxis Vapix API Accessing the Setup tools Configuring the video serverImage settings Video & image settingsImage appearance Advanced Video source settingsOverlay/Mask settings Quad stream settingsMjpeg Overlay/Mask typeOverlay image requirements Upload and use an overlay imageOverlay image limitations Image Formats Image SizeUse a Privacy Mask Enable Audio Audio SettingsAudio Audio ChannelsAudio Input Noise canceller threshold value Noise canceller attenuation Advanced Audio SettingsAudio Output Axis 241QA/AXIS 241SA Audio Layout Live View ConfigUpload Own Web Files Customizing the defaultDefault Video Format Default Live View VideoDefault Viewer Viewer SettingsUser-defined Links Html ExamplesCheck Show Custom Link External Video Sequence ModePan Tilt Zoom Installing PTZ devicesPreset positions PTZ configurationPTZ controls PTZ control modes Using CGI links to control PTZ devicesControl panel Guard tour Preset positionsAdvanced PTZ control queue Axis 241QA/AXIS 241SA Pan Tilt Zoom Event servers Event configurationEvent types How to set up a triggered eventTriggered Event Click Add triggered on the Event typesPre-trigger and post-trigger buffers How to set up a scheduled eventScheduled event Click Add scheduled on the Event typesCamera tampering SettingsMotion detection How to configure Motion DetectionObject Size Port statusSecurity System optionsUsers IP Address FilterHttps Stream, IP address filtering must be enabledAxis 241QA/AXIS 241SA System options Radius Date & timeCA servers IP Address Configuration Network Basic TCP/IP settingsServices DNS configuration Network Advanced TCP/IP settingsNTP Configuration Host Name ConfigurationFTP HttpRtsp Socks QoS SettingsQoS Smtp emailRTP / MPEG-4 SnmpPorts & devices MaintenanceSupport Configuration Using the Control Button Resetting to the factory default settingsD-Sub connector Unit connectorsPin Pin Function Description I/O terminal connectorCOM ports RS-232 and RS-485 Schematic diagram I/O terminal connectorAxis 241QA/AXIS 241SA Unit connectors Checking the firmware TroubleshootingUpgrading the firmware Emergency recovery procedure Alarms, etc, to a destination outside the local network Be accessed from a web browserLit No images displayed in the Web interface Video Image ProblemsSnapshot images Only I framesAudio Advanced Settings Audio volume too low/highAudio Axis 241QA only Poor audio qualityModels Technical specificationsVideo access from Web ConnectorsApplications not Optimizing your system General performance considerationsFrame rates MPEG-4 Frame rates Motion JpegBandwidth Glossary Active Speaker a speaker with a built-in power amplifierDe-interlacing See interlacing Compression See Image CompressionFixed iris See Autoiris Encoder See Video encoderHalf-duplex See Full-duplex Megapixel See Pixel Axis 241QA/AXIS 241SA Glossary SSL/TSL Video camera See Network camera and Cctv video camera Identity of the serverAn I-VOP is a complete image frame Action IndexHttp API Http API requests Http port number Http serverRTP 14 Rtsp 14 Video streams 13, 15

241SA specifications

Axis Communications, a leader in network video solutions, offers a diverse range of high-performance cameras designed to meet various security needs. One of its notable models is the Axis 241SA video encoder. This device embodies the company's commitment to providing advanced surveillance technology with cutting-edge features.

The Axis 241SA is an ideal solution for organizations looking to enhance their security infrastructure by integrating analog cameras into a digital network. With its ability to support multiple video formats, this video encoder enables operators to convert traditional analog video signals into digital streams efficiently. The device supports both Motion JPEG and MPEG-4 video compression, providing flexibility in terms of image quality and bandwidth use. Users can easily adjust the settings to maximize storage efficiency and optimize network performance.

One of the standout characteristics of the Axis 241SA is its robust support for Power over Ethernet (PoE). This feature simplifies installation by allowing the device to receive power and transmit video data through a single Ethernet cable, reducing the need for additional power sources and streamlining setup processes. The encoder can accommodate four analog video inputs, allowing multiple cameras to be connected, making it a cost-effective solution for small to medium-sized installations.

Furthermore, the Axis 241SA incorporates advanced security features to safeguard video streams and ensure data integrity. The device supports HTTPS encryption and password protection, preventing unauthorized access to camera feeds and configuration settings. This level of security is crucial in today’s digital landscape where cyber threats are prevalent.

The device also comes equipped with a user-friendly web interface, simplifying the operation and configuration process for users. Compatible with various video management software (VMS) solutions, the Axis 241SA allows for seamless integration into existing security systems, enhancing overall monitoring capabilities.

In summary, the Axis Communications 241SA video encoder is a powerful and versatile tool for transitioning from analog to digital surveillance systems. With its support for multiple video formats, PoE capability, strong security measures, and user-friendly interface, the Axis 241SA meets the demands of modern security environments while providing peace of mind to users. It presents an invaluable asset for businesses and organizations aiming to bolster their security infrastructure without compromising on performance or efficiency.