Vizio VX200E user manual Troubleshooting Guide, General TV Problems

Page 46

VIZIO VX200E User Manual

Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-877-MYVIZIO (698-

4946) or e-mail us at techsupport@vizio.com.

General TV Problems

Receive the error message “No Signal.”

No power.

No sound.

If the screen is black.

Power is ON but there is no image on the screen.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote control does not work.

Solution

Press the INPUT button on the remote control to select a different input source.

If you are using cable connected directly to the TV or an antenna, scan for channels from the Tuner menu in the OSD.

Press the TV button on the top of the remote to return to the TV mode.

Make sure the power button is ON (VIZIO logo glows white).

Make sure AC power cord is securely connected to the AC socket.

Plug another electrical device to the power outlet to verify that the outlet is working.

Press Volume + (Up) on the remote control.

Press MUTE on the remote control to make sure that MUTE is not ON.

Check your audio settings. The audio may be set to SAP, or the speakers are set to off.

Check the audio connections of external devices that may be connected to the HDTV.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Make sure the power button is ON (VIZIO Logo glows white).

Press the INPUT button on the remote control to select a different input source.

Check the connections of external devices that may be connected to the HDTV.

Press the TV button on the top of the remote to return to the TV mode.

Make sure all cables attached to the HDTV are connected to the correct output on the external device.

Adjust brightness, contrast or backlight.

Press the INPUT button on the remote control to select a different input source.

Press the TV button on the top of the remote to return to the TV mode.

Check Color and Tint settings in Picture Menu.

Reset Picture settings.

Check the video cables to make sure they are securely connected.

If you are using an antenna, the signal strength of the channel may be low. Make sure your antenna is connected securely to the TV and move the antenna around the room or close to a window.

Press only one button at a time.

Press the TV button on the top of the remote to return to the TV mode.

Point the remote control directly at the remote sensor on your TV.

Remove any obstacles between the remote control and the remote sensor.

Replace dead batteries with new ones.

46

www.VIZIO.com

Image 46
Contents Dear Vizio Customer 888Important Safety Instructions Page External Television Antenna Grounding Power LinesLightning Protection Advisory of the DTV Transition Table of Contents Miscellaneous Information Opening the Package To unpack the TV and stand base TV Setup and Stand AssemblyTo attach the TV stand base Setting Up Your Hdtv Wall Mounting your HdtvFront Panel Side Panel ControlsRear Panel Connections Service OnlyYPb/CbPr/Cr With Audio L/R Vizio Remote Control Vizio Remote Control Precautions Insertion of Batteries in the Remote ControlRemote Control Range Precautionary Tips for Inserting the BatteriesConnecting Equipment Which Video Connection Should I Use?Connecting Your Cable or Satellite Box Using Hdmi BestUsing Component Video Better Hdmi Connections for Cable or Satellite Boxes with DVIUsing Composite Video Good Using S-Video BetterUsing Coaxial Antenna Good Using the Antenna or Cable through Your VCR Using Hdmi Best Connecting Your DVD PlayerHdmi Connections for DVD Players with DVI Using Component Video Better Using Composite AV Video Good Connecting Your VCR or Video CameraConnecting a PC Computer Optical Output of Audio received with HD ProgramsPreset PC Resolutions Resolution through RGB InputInitial Setup Connecting the Power CableTurning Power On Connect Audio and Video Cables toPage Page Select Input Source Fine Tuning the picture Watching a TV Program Program Information Adjusting Basic Hdtv SettingsVolume TV ChannelsAdvanced Adjustment of Hdtv Using the On Screen Display OSDPicture Menu Film Mode Advanced Video FeaturesColor Temperature Reset Picture ModeBalance Audio MenuEqualizer Digital Audio OutSpeakers Reset Audio ModeTV Menu Lip SyncPartial Channel Search Tuner ModeAuto Search Skip ChannelLanguage Setup MenuSleep Timer WideDigital CC Style CC Closed Caption∙ Caption Style Position Auto Phase for Component input onlyRating Enable ParentalUS TV Rating Channel BlockUS Movie Rating Canadian French Rating Change the PasswordCanadian English Rating DTV RatingSystem Reset Setup WizardReset All Settings System InfoUnderstanding Viewing Features Viewing ModesCleaning the Housing and Remote Control MaintenanceCleaning the Screen Troubleshooting Guide General TV ProblemsYou cannot see a picture Telephone & Technical Support Email techsupport@vizio.comFCC Class B Radio Interference Statement ComplianceSpecifications Miscellaneous InformationLabor How to Obtain Warranty ServiceVIZIOs Responsibility PartsOn-Site Warranty Repair Procedure Owners ResponsibilityWarranty Replacement Procedure Mail-In Warranty Repair ProcedureIndex DTVRGB