Vizio VA26L user manual Troubleshooting, Problem, Solution

Page 58

VIZIO VA26L HDTV10T User Manual

Troubleshooting

If your HDTV fails or the performance changes dramatically, follow the steps in the troubleshooting table below. Remember to check peripherals as well, to pinpoint the source of the failure. If your HDTV still fails to perform as expected, contact the VIZIO for assistance by calling 1-877-MYVIZIO (877-698-4946) or e-mail us at techsupport@VIZIO.com.

Problem

“No Signal” error message

No power

No sound

The screen is black

Power is ON but there is no screen image.

Colors are wrong or abnormal

Control buttons do not work

Remote Control does not work

Image quality issues

Picture is distorted picture

There is an unusual sound

Solution

Press INPUT to select a different source.

Make sure the power is ON. The VIZIO logo will be white.

Make sure the power cord is securely connected to the back of your HDTV and the power outlet.

Connect another electrical device into the power outlet to verify that the outlet is supplying the proper voltage.

Check your audio connections on the back of your HDTV and on the back of the component.

Make sure the volume is not turned down.

Make sure that the sound is not muted.

Make sure that headphones are not connected.

Check your audio settings in the OSD. See “Adjusting the Audio Settings.” Your HDTV audio may be set to SAP, minimum, or speakers off.

Check the connections on the back of your HDTV and on the back of the component.

Make sure the power cord is securely connected to the back of your HDTV and a grounded power outlet.

Make sure the power is ON. The VIZIO logo will be white.

Make sure that the selected input source (i.e. DVD player) is working properly.

If your HDTV is connected to your computer in RGB or HDMI mode, press any key on your keyboard to “wake” your computer.

Check the connections on the back of your HDTV and on the back of the component.

Adjust brightness and contrast.

Press INPUT to select a different source.

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected.

Press only one button at a time.

Make sure batteries are inserted correctly.

Replace expired batteries.

Press the correct source on the remote control (i.e. TV to control the TV source).

Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than older TVs. You will see interference and deficiencies you did not know you had.

For best image quality, view HD wide screen programs where possible.

If HD content is not available view “Standard Definition” from a digital source.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your HDTV to another location to see if this is the cause of the problem.

You may be getting interference from a device on the same electrical circuit. Try plugging your HDTV into another power outlet.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your HDTV to another location to see if this is the cause of the problem.

Version 6/5/2008

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www.VIZIO.com

Image 58 Contents
Dear Vizio Customer Important Safety Instructions Do not defeat the safety purpose of the grounded plugPerformance of your Hdtv changes substantially External Television Antenna Grounding Power LinesFCC Bulletin for New TV Owners Lightning ProtectionTable of Contents Vizio Limited Product Warranty Vizio Return Policy Package Contents Power Power Indicator Vizio logoVolume + Front BezelLeft Side Panel Controls AV2Rear Panel Connections Connection DescriptionVizio Remote Control Remote Control Range Vizio Remote Control PrecautionsSetting Up Your Hdtv Choosing a video connectionConnecting Your Cable or Satellite Box Using Hdmi BestHdmi Connections for Cable or Satellite Boxes with DVI Using Component Video Better Using S-Video BetterUsing Composite Video Good Using Coaxial Antenna GoodUsing Your Antenna or Digital Cable for Standard TV or DTV Connecting Coaxial RFUsing the Antenna or Cable through Your VCR Connecting Your DVD Player Hdmi Connections for DVD Players with DVI Using Composite AV Video Good Connecting Your VCR or Video Camera Connecting a ComputerMounting hole pitch Wall Mounting your HdtvAdditional Information Screw typeUsing your Hdtv the first time Inserting the remote control batteriesPrecautionary Tips for Inserting the Batteries Page Page Selecting Inputs Fine-tuning the picture Using the Program Guide Displaying the Information BannerUsing the On-Screen Display OSD Using a Cable or Satellite Remote ControlAdjusting the Picture Settings Picture ModeBrightness BacklightPress Exit to exit the OSD Contrast ColorTint SharpnessColor Temperature Press or to select Normal, Warm, Cool, or CustomBlack Level Extender Advanced VideoWhite Peak Limiter Flesh Tone Adaptive LumaVolume Adjusting the Audio SettingsBass Treble BalanceSurround SpeakersLip Sync AVLTuner Mode Adjusting the TV settingsAuto Search Skip Channel MTS Time ZoneDaylight Saving Language Adjusting the Setup settingsSource Sleep Timer WideCC Closed Caption Digital CC StylePosition Reset All Setting Adjusting the Parental Control settings Channel BlockTV Rating Definitions TV Rating Content Definitions TV RatingMovie Rating Movie Rating Definitions Check for New DTV Rating To update the table Blocked Unrated TV Access Code Edit Panoramic Mode Normal ModeWide Mode Understanding Viewing ModesCleaning the Housing and Remote Control MaintenanceCleaning the Screen Problem TroubleshootingSolution Telephone & Technical Support Mailtechsupport@vizio.comCompliance FCC Class B Radio Interference StatementSpecifications SpecificationsPreset Computer Resolutions Labor How to Obtain Warranty ServiceVIZIOs Responsibility PartsNot Covered Owners ResponsibilityOn-Site Warranty Repair Procedure Warranty Replacement ProcedureMail-In Warranty Repair Procedure Cleaning Advanced video settings black level extender AntennaAudio settings adjusting Computer connecting, 23 resolutions ConnectingFront bezel Password Package contentsFine-tuning the picture Picture modeSpecifications, 62 support Remote controlResetting Safety instructions Troubleshooting, 58Volume