VIZIO VA SERIES User Manual
Chapter 9 Maintenance and Troubleshooting
Cleaning the TV and Remote Control
1.Remove the power adapter cable from the TV.
2.Use a soft cloth moistened with diluted neutral cleaner to clean the TV and remote control. VIZIO recommends using an HDTV cleaning solution which can be purchased at any major retailer.
3.Wring liquid out of the cloth before cleaning to prevent water from penetrating into the housing.
4.Wipe the TV and remote control with a dry cloth after cleaning.
Important:
•Do not use volatile solvent (such as toluene, rosin and alcohol). Such chemicals may damage the housing, screen glass, and remote control, and cause labeling to peel.
•The screen glass is very fragile. Do not scrape it with any sharp object.
•Do not press or tap the screen to avoid cracking.
Troubleshooting Guide
If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling
4946) or
General TV Problems |
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| Solution |
Receive the error message |
| • | Press the INPUT button on the remote control to select a different input source. |
“No Signal.” |
| • | If you are using cable connected directly to the TV or an antenna, scan |
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| for channels from the Tuner menu in the |
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No power. |
| • Make sure the power button is ON. | |
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| • Make sure the AC power cord is firmly connected to a live outlet. | |
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| • Plug another electrical device to the power outlet to verify that the outlet is | |
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| working. |
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No sound. |
| • Press Volume + (Up) on the remote control. | |
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| • Press MUTE on the remote control to make sure that MUTE is not ON. | |
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| • Check your audio settings. The audio may be set to SAP, or the speakers are | |
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| set to off. |
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| • Make sure that headphones are not connected. | |
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| • Check the audio connections of external devices that may be connected to your | |
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| HDTV. |
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| • If you are using an antenna, the signal strength of the channel may be low. | |
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| Make sure your antenna is connected securely to the TV and move the antenna |
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| around the room or close to a window. |
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If the screen is black. |
| • Make sure the power button is ON (in the case of indoor antenna use). | |
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| • Press the INPUT button on the remote control to select a different input source. | |
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| • Check the connections of external devices that may be connected to your | |
Version 12/29/2009 |
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| 39 |
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| www.VIZIO.com |