Vizio VO42LF user manual Troubleshooting Guide

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VIZIO VO42L FHDTV10A User Manual

5.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-(949) 428-2525 or e-mail us at techsupport@vizio.com.

Problem

No power.

No sound.

If the screen is black.

Power is ON but no screen image.

Wrong or abnormal colors appear.

Control buttons do not work.

Remote Control does not work.

There appears to be image quality issues.

You cannot see a picture.

You see a distorted picture or hear unusual sound.

The picture has abnormal patterns.

The display image does not cover the entire screen.

Solution

Make sure the power button is ON (White VIZIO Logo).

Make sure AC power cord is securely connected to the AC socket.

Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage.

Check your audio connection

Press MUTE on the remote control, so that mute symbol disappears from the screen Check your audio settings, your TV audio may be set to SAP, min or speakers off Press the Volume + (Up) key on your remote control

Make sure that headphones are not connected

Check your input connections.

Make sure the video cable supplied with the TV is secured to the correct video output port on the back of the VCR and the TV. Make any cable you have attached to the TV is secured to the correct output your Set-Top Box, DVD, etc.

Adjust brightness and contrast. Check Source settings.

If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected.

Press only one button at a time.

Make sure batteries are inserted correctly

Batteries could be weak.

For best image quality, view HD wide screen programs where possible. If HD content is not available view “Standard Definition” from a digital source. Standard, analog TV will always be noticeably inferior to HD because your digital flat panel TV has video that is many times better than old TV’s and so you can see interference and deficiencies you did not know you had.

Make sure that the power cord is plugged into a grounded electrical outlet. Make sure that the power button is turned on.

Make sure that the selected input source is connected to a working input source.

If your TV is connected to your computer in RGB or HDMI mode, press any key on your keyboard to “wake” your computer.

You may be getting interference from electrical appliances, cars, motorcycles, or fluorescent lights. If you have not mounted it on the wall, try moving your TV to another location to see if this is the cause of the problem.

Make sure that the input source cable is attached securely and correctly to the back of your TV.

Make sure that the video input source is within the range of your TV. Compare the video input source’s specifications with your TV specifications.

If you are using RGB mode, make sure that H Size and V Position in the On Screen Display (OSD) are set correctly.

Version 2/27/2008

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Contents Mail us at techsupport@vizio.com Dear Vizio CustomerGrounded plug External Television Antenna Grounding Power LinesTelevision Antenna Connection Protection Lightning ProtectionPackage Contents Opening the PackageInstallation Preparation Attaching the Safety StrapPage Table of Contents Miscellaneous Information Front Panel Right Side Panel ControlsRear Panel Connections Right-Side Panel Connection COMPONENT2 YPb/CbPr/Cr with Audio L/R ConnectVizio Remote Control Page Insertion of Batteries in the Remote Control Vizio Remote Control PrecautionsConnecting Equipment Which Video Connection Should I Use?Using Your Antenna or Digital Cable for DTV Connecting Coaxial RFUsing the Antenna or Cable through your Using Hdmi Connecting Your Hdtv Set-Top BoxConnecting your Hdtv Set-Top Box Best For Hdtv Set-Top Boxes with DVI Using Component Video Connecting your Hdtv Set-Top Box BetterUsing Composite Video Connecting Your Basic Set-Top BoxUsing Coax RF Connecting Your DVD Player Connecting your DVD Player BestFor DVD Players with DVI Connecting your DVD Player Better Using S-Video AV Connecting your DVD Player GoodUsing Composite AV Video Connecting Your VCR or Video Camera Connecting an external Receiver/Amp Optical Output of Audio received with HD ProgramsConnecting a PC Computer Preset PC Resolutions Resolution 1920x1080 through RGB 15-Pin VGA InputInitial Setup Connecting the Power CableBasic LCD Hdtv Start Up Page Select Input Source Fine Tuning your TV set for Home Use Page Watching a TV Program TV Channels Adjusting Basic Hdtv SettingsVolume WideProgram Information Information on Hdtv StatusAdvanced Adjustment of Hdtv Using the On Screen Display OSDPicture Mode DTV / TV Input Picture AdjustmentBacklight Color BrightnessContrast TintAdvanced Video Features SharpnessAdvanced Adaptive Luma Reset Picture Mode Audio Mode DTV / TV Input Audio AdjustmentEqualizer Digital Audio Out BalanceSurround SpeakersReset Audio Mode Lip SyncTuner Mode DTV / TV Tuner SetupAuto Search 5 MTS Partial Channel SearchSkip Channel Time ZoneLanguage DTV / TV Input SetupDaylight Saving PIP Picture-in-PicturePIP Input Sleep Timer WideInput Naming Closed Caption on Mute CC Closed CaptionDigital Closed Caption Style 7 H/V Position PositionDTV / TV Input Parental Control Channel BlockUS TV Rating US Movie Rating For US Canadian English RatingCanadian French Rating Check for DTV RatingChange the Password Blocked Unrated ProgrammingReset All Settings Hdmi Input Audio Adjustment Hdmi Input Picture AdjustmentHdmi Input Setup Video Input Audio Adjustment Video Input Picture AdjustmentVideo Input Setup Auto Phase for Component input Auto Adjust PC Input Picture AdjustmentVideo Input Parental Control Color Temperature 13.8 V. Position Size13.7 H. Position Fine TunePC Input Audio Adjustment PC Input SetupUnderstanding Viewing Features Viewing ModesCleaning the Housing and Remote Control MaintenanceCleaning the Screen Troubleshooting Guide Telephone & Technical Support Mailtechsupport@vizio.comCompliance FCC Class B Radio Interference StatementSpecifications Miscellaneous InformationGlossary Standard Definitions Index DTVOSD Version 2/27/2008