Vizio VO37L HDTV10A Maintenance, Troubleshooting Guide, Cleaning the Housing and Remote Control

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Solution
Make sure the power button is ON (White VIZIO Logo).
Make sure AC power cord is securely connected to the AC socket.
Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the proper voltage.
Check your audio connection
Press MUTE on the remote control again, so that MUTE disappears from the screen Check your audio settings, your TV audio may be set to SAP, min or speakers off Press the Volume + (Up) key on your remote control
Make sure that headphones are not connected
Check your input connections.
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techsupport@vizio.com.

VIZIO VO37L HDTV10A User Manual

Chapter 5 Maintenance and Troubleshooting

5.1 Maintenance

Important

1.Make sure that the power cable is removed from the socket before cleaning the TV.

2.Do not use volatile solvent (such as toluene, rosin and alcohol) to clean the TV. Such chemicals may damage the housing, screen glass and remote control, and cause paint to peel.

Cleaning the Housing and Remote Control

1.Use the VIZIO soft cloth (included) for cleaning.

2.If the housing or remote control is seriously contaminated, use a soft cloth moistened with diluted neutral cleaner to clean the display. Wring water out of the cloth before cleaning to prevent water from penetrating into the housing. Wipe the display with a dry cloth after cleaning.

Cleaning the Screen

1.Use the VIZIO soft cotton cloth (included) to gently clean the screen.

2.The screen glass is very fragile. Do not scrape it with any sharp object. Do not press or tap the screen to avoid cracking. When the screen is seriously contaminated, use a soft cloth moistened with diluted neutral cleaner to clean the display. Wring water out of the cloth before cleaning to prevent water from penetrating into the housing. Wipe the display with a dry cloth after cleaning.

5.2 Troubleshooting Guide

If the TV fails or the performance changes dramatically, check the display in accordance with the following instructions. Remember to check the peripherals to pinpoint the source of the failure. If the display still fails to perform as expected, contact the VIZIO for assistance by calling 1-877-MYVIZIO (698- 4946) or e-mail us at

Problem

No power.

No sound.

If the screen is black.

Version 2/28/2008

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Contents For assistance, please call 877-698-4946 or e Dear Vizio CustomerVersion 2/28/2008 Television Antenna Connection Protection Power LinesExternal Television Antenna Grounding Lightning ProtectionOpening the Package Package ContentsInstallation Preparation Page Table of Contents Maintenance and Troubleshooting Front Panel Side Panel ControlsInput Enter Repeated pressing of this buttons steps through Rear Panel Connections Right-Side Panel Connection Vizio Remote Control Page Insertion of Batteries in the Remote Control Remote Control RangeVizio Remote Control Precautions Which Video Connection Should I Use? Connecting EquipmentConnecting Coaxial RF Using Your Antenna or Digital Cable for DTVUsing the Antenna or Cable through your VCR Connecting Your Hdtv Set-Top Box Using Hdmi InputConnecting your Hdtv Set-Top Box Best For Hdtv Set-Top Boxes with DVI Connecting your Hdtv Set-Top Box Better Using Component VideoConnecting Your Basic Set-Top Box Using Composite VideoUsing Coax RF Connecting your DVD Player Best Connecting Your DVD PlayerFor DVD Players with DVI Connecting your DVD Player Better Using S-Video AV1/S-VIDEO Using Composite AV Video InputConnecting your DVD Player Good Connecting Your VCR or Video Camera LCD Hdtv Connecting an external Receiver/AmpOptical Output of Audio received Connecting a PC Computer Refresh Horizontal Rate Frequency Resolution KHz Preset PC ResolutionsHorizontal Vertical Sync Frequency Polarity Pixel Rate MHzConnecting the Power Cable Initial SetupBasic LCD Hdtv Start Up Page Select Input Source Fine Tuning your TV set for Home Use Page Watching a TV Program Volume Adjusting Basic Hdtv SettingsTV Channels WideInformation on Hdtv Status Program InformationUsing the On Screen Display OSD Advanced Adjustment of HdtvDTV / TV Input Picture Adjustment Picture ModeBacklight Contrast BrightnessColor TintSharpness Advanced Video FeaturesAdvanced Adaptive Luma Reset Picture Mode DTV / TV Input Audio Adjustment Audio ModeEqualizer Surround BalanceDigital Audio Out SpeakersLip Sync Reset Audio ModeDTV / TV Tuner Setup Tuner ModeAuto Search Skip Channel Partial Channel Search5 MTS Time ZoneDaylight Saving DTV / TV Input SetupLanguage PIP Picture-in-PicturePIP Input Wide Sleep TimerInput Naming CC Closed Caption Closed Caption on MuteDigital Closed Caption Style Position 7 H/V PositionChannel Block DTV / TV Input Parental ControlUS TV Rating Canadian English Rating US Movie Rating For USDTV Rating Canadian French RatingBlocked Unrated Programming Change the PasswordReset All Settings Hdmi Input Picture Adjustment Hdmi Input Audio AdjustmentHdmi Input Setup Video Input Picture Adjustment Video Input Audio AdjustmentVideo Input Setup Page PC Input Picture Adjustment Auto AdjustVideo Input Parental Control Color Temperature Size 13.7 H. Position13.8 V. Position PC Input Audio Adjustment PC Input SetupFine Tune Normal Mode Understanding Viewing FeaturesWide Mode Panoramic ModeTroubleshooting Guide MaintenanceCleaning the Housing and Remote Control Cleaning the ScreenAdjust brightness and contrast. Check Source settings Mailtechsupport@vizio.com Telephone & Technical SupportFCC Class B Radio Interference Statement ComplianceMiscellaneous Information SpecificationsGlossary Standard Definitions DTV IndexOSD