Image color or quality | Check that all the video settings are adjusted appropriately, |
deteriorates. | such as brightness, contrast, color, etc. |
| For more information about video settings, refer to OSD |
| Functions in Chapter 3. |
Screen position and size are | Check that the screen position and size is adjusted |
incorrect. | appropriately. |
Image or color is incorrect. | Check that the signal cable is connected properly. |
| When connecting to a PC, change the resolution of the PC to |
| acquire the correct image. The difference of the PC output |
| signal may affect the display of the image. |
The external speaker has no | Check that the speaker cables are connected appropriately. |
sound. | Check that the external speakers are enabled in the OSD |
| For more information about audio settings, refer to OSD |
| Functions in Chapter 3. |
The power indicator flashes. | Check that the input signal cables are properly attached. |
| Check that the display is not in the Power Save mode. |
There is audio, but there is not | Turn the main switch off for 5 seconds, and then back on. |
any video signal. | Then turn the Plasma on with the remote control or power |
| button on the front of the TV. |
Power indicator is green, but | Turn the main switch off for 5 seconds, and then back on. |
there is not any video or audio. | Then turn the Plasma on with the remote control or power |
| button on the front of the TV. |
4.3 - Telephone & Technical Support
Products are often returned due to a technical problem rather than a defective product that may result in unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem over the phone. For more information on warranty service or repair, after the warranty period, please contact our Support Department at the number below.
Quality service and consistent technical support are integral parts of V's commitment to service excellence. V's service representatives are dedicated to assist you with the utmost in customer satisfaction. To better assist you, please call toll free or contact us via email.
Tel: (714)
Or
Corporate Contact Information
V, Inc.
320A Kalmus Drive
Costa Mesa, CA 92626
Tel: (714) 668.0588 Fax: (714)
Web: www.vizioce.com
Version - 2/21/2005 | 38 |
| www.vizioce.com |