Vizio Return Policy

VIZIO SV470XVT1A User Manual

VIZIO’s return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping and handling are not refundable.

The return authorization number must first be obtained from VIZIO’s Customer Service by emailing CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information, please visit www.VIZIO.com.

Products must be returned to the address specified by VIZIO Customer Service and must be shipped in the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition. The return authorization number must be included in the packaging. VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.

Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains the right to refuse delivery of such return or may return the unit to the customer at the customer’s expense and with no refund issued. This return policy does not apply to defective products. Please read VIZIO’s Limited Product Warranty for warranty terms and conditions.

ON-SITE WARRANTY

REPAIR PROCEDURE

On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and larger.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be performed, the customer will be provided with an on-site repair authorization number and on-site repair instructions. The determination for performing the on-site repair may be dependent upon the manufacturing defect and is at VIZIO’s option and sole discretion. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

On-site repair service is requested through VIZIO’s third-party service provider. After VIZIO provides the customer with the on- site repair (OSR) authorization number, the third-party service provider will contact the customer and will schedule the repair at the customer's location. The total approximate time for the repair process, which includes the repair diagnosis, dispatching the technician, shipping the replacement part(s), and arranging the appointment with the customer, is completed within approximately 3 to 5 business days, pending availability of these factors.

If it is determined the product can not be repaired on-site, the customer will be required to ship the unit to VIZIO’s service center, per the below warranty replacement procedure.

VIZIO is not responsible for the de-installation or re-installation of the product. However, some standard installation may be performed during the on-site repair, at VIZIO’s option and sole discretion. Please read VIZIO’s Limited Product Warranty for warranty terms and conditions.

WARRANTY REPLACEMENT PROCEDURE

Warranty Replacement generally is performed on displays which are determined to be economically unrepairable.

If VIZIO Technical Support determines that a problem with a display unit may be within the terms and conditions of the VIZIO Limited Product Warranty and that a repair is not economically possible, based on certain manufacturing defects in materials and/or workmanship, and/or at VIZIO’s option and sole discretion, the customer will be provided with a return authorization number and replacement instructions. Proof of purchase is required to confirm the product is within the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty.

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SV470XVT1A specifications

The Vizio SV470XVT1A is a high-performance flat-screen television that was part of Vizio's premium lineup, catering to home entertainment enthusiasts looking for quality visuals and innovative features. This LED LCD TV boasts a large 47-inch screen that delivers an immersive viewing experience, perfect for movie nights or gaming sessions.

One of the standout features of the SV470XVT1A is its Full HD 1080p resolution, which provides stunning clarity and sharpness in images. The television supports a vivid color palette, ensuring that colors appear vibrant and true to life, enhancing the overall viewing experience. The incorporation of Vizio’s advanced picture processing technology further optimizes image quality, allowing for smoother motion during fast-paced scenes.

The television is equipped with a 120Hz refresh rate, which significantly reduces motion blur, making it ideal for fast-action films and sports. This feature ensures that viewers can enjoy their favorite content without losing detail or clarity, even during dynamic sequences. Additionally, the SV470XVT1A also includes Vizio’s smart contrast technology, which automatically adjusts brightness and contrast levels based on the content being displayed. This results in deeper blacks and brighter whites, enhancing the overall picture quality.

Connectivity is another strong suit of the Vizio SV470XVT1A. The television comes with multiple HDMI inputs, USB ports, and composite connections, allowing users to easily connect various devices such as gaming consoles, Blu-ray players, and streaming devices. The inclusion of built-in Wi-Fi further broadens its usability, enabling users to stream content from platforms like Netflix and Hulu directly on their TV without the need for additional hardware.

The design of the SV470XVT1A is sleek and modern, featuring a thin bezel that maximizes the screen size while minimizing distractions. Its stylish appearance makes it a great addition to any living room or entertainment area. The TV also comes with an intuitive remote control that provides easy access to all of its features, enhancing user convenience.

In summary, the Vizio SV470XVT1A is a feature-rich television that combines Full HD resolution, high refresh rates, and excellent connectivity options. With its superior picture quality and modern design, it provides an outstanding viewing experience suitable for various entertainment needs.