Phone, Fax, Hours of operation, There is no power

Troubleshooting & Technical Support

Products are often returned due to a technical problem rather than due to a defect. If you are experiencing a problem when using your TV, try to fix the issue using this troubleshooting guide.

If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s commitment to service excellence.

Phone:	(877) 698-4946	Web: www.VIZIO.com
Fax:	(949) 585-9563	Hours of operation:
Email:	techsupport@vizio.com	Monday - Friday: 6 am to 9 pm (PST)
		Saturday - Sunday: 8 am to 4pm (PST)

The TV displays “No Signal.”

•Press the INPUT button on the remote control to select a different input source.

•If you are using cable TV, satellite, or antenna connected directly to the TV, scan for channels.

There is no power.

•Ensure the TV is plugged into a working electrical outlet.

•Ensure the power cable is securely attached to the TV.

•Press the Power/Standby button on the remote.

The power is on, but there is no image on the screen.

•Ensure all cables are securely attached to the TV.

•Ensure all devices are connected correctly. Devices differ; see your device’s user manual for details.

•Adjust Brightness, Contrast, or Backlight.

•Press the INPUT button on the remote to select a different input source.

There is no sound.

•Press Volume Up on the remote control.

•Press the MUTE button on the remote to ensure mute is off.

•Check the audio settings. Ensure the speakers are set to On.

•Ensure no headphones are connected to the TV.

•Check the audio connections of external devices (Blu-ray player, game console, cable/satellite box) that are connected to the TV.

•If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The colors on the TV don’t look right.

•Adust the Color and Tint settings in the Picture menu.

•Reset the picture settings.

•Check all cables to ensure they are securely attached.

The buttons on the remote aren’t working.

•Ensure you are only pressing one button at a time.

•Point the remote directly at the TV when pressing a button.

•Replace the remote batteries with new ones.

The image quality is not good.

•For the best image quality, view high-definition programs using digital sources. Connect your devices with HDMI cables.

The picture is distorted.

•Nearby electrical devices may be interfering with the TV. Separate the TV from electrical appliances, cars, or flourescent lights.

•Ensure all cables are securely attached.

E220VA, E190VA, E260VA, E261VA specifications

The Vizio E261VA is a compact yet powerful television that caters to the needs of users looking for quality entertainment in a manageable size. Designed as part of Vizio's E-Series, this model is specifically tailored for those who appreciate a balance of size, functionality, and modern technology without overwhelming their space.

One of the main features of the E261VA is its 26-inch screen, which offers a resolution of 720p HD. This makes it an ideal choice for smaller rooms, such as bedrooms, dorms, or kitchen spaces. The LED backlighting technology used in this model not only enhances picture clarity but also ensures that the colors are vibrant and the contrast is sharp. With a 16:9 aspect ratio, viewers can enjoy their favorite movies, shows, and games in an optimal format.

The Vizio E261VA boasts Vizio's renowned Clear Action technology, which minimizes motion blur, making it particularly suitable for fast-paced sports and action-packed movies. This feature ensures that users experience smooth transitions during high-speed scenes without the distracting effects of ghosting.

Another standout characteristic of the E261VA is its integrated support for various connectivity options. The television comes equipped with multiple HDMI ports, which allow users to connect various devices such as gaming consoles, Blu-ray players, and streaming devices, thus enhancing the overall entertainment experience. The inclusion of a USB port further facilitates the playback of photos and videos directly from external drives, making it a convenient multimedia hub.

Sound quality also receives a commendable upgrade in the E261VA, with SRS StudioSound technology delivering an immersive audio experience. This means that viewers not only enjoy high-definition visuals but also crisp and clear sound, matching the on-screen action seamlessly.

The smart design of the Vizio E261VA also should not be overlooked. With a sleek profile and a minimalist stand, it fits well in any environment. This television is the perfect blend of modern technology and user-centric design, ensuring that it appeals to a wide range of consumers looking for versatility and performance in their viewing experience.

Overall, the Vizio E261VA is an excellent choice for users seeking an affordable yet feature-rich television that delivers solid performance in a compact form factor. With its combination of 720p HD resolution, connectivity options, and enhanced audio technology, it stands out as a reliable option for completing any multimedia setup.