Vizio XVT3D554SV My 3D content is displayed as two separate images, Jag Wheel is not responding

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My 3D content is displayed as two separate images.

Enable SBS (side-by-side) 3D Mode. See Changing the 3D Mode on page 19.

I cannot access VIZIO Internet Apps, or my Apps are not working correctly.

Press the VIA button on the remote.

Ensure the TV is connected to your network. See Setting Up Your Network Connection on page 18.

Press the Green VIA Shortcut button to display the help screen for an App.

The TV displays, “No RGB Signal. Power will be turned off.”

Press INPUT to select the correct input source for the device you are attempting to use.

Ensure that your external devices are turned on and that they are securely connected.

Check all cables to ensure they are working. Try using different cables.

The Jag Wheel is not responding.

Turn the TV off. Unplug the power cable from both the TV and the electrical outlet. Wait for 30 seconds, then reconnect the power cable. Turn the TV on.

Troubleshooting

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Contents XVT3D424SV / XVT3D474SV / XVT3D554SV Page My Product Information WelcomeImportant Safety Information for Viewing 3D Content Important Safety Instructions Page Lightning Protection Power LinesTelevision Antenna Connection Protection FCC US Federal Communications Commission DTV Transition AdvisoryTable of Contents Using Vizio Internet Apps Viewing 3D Content Appendix C WarrantyPackage Contents Installing the TV Stand Installing the TVInstalling the TV XVT3D554SV Installing the TV on a WallControls and Connections Remote Control SensorComponent Ethernet To power the TV on or off Using the Jag Wheel ControlSee opposite page for button descriptions Standby Remote Control ButtonsReplacing the Batteries Activating the Bluetooth Remote ControlUsing the Remote for Your Other Devices Completing the First-Time Setup First-Time Setup First-Time Setup Connecting Your Devices to the TV Choosing the Correct Connection DVD Player with DVI Connecting Your DevicesDevice Connection Chart Connecting to a Wireless Network Setting Up Your Network ConnectionConnecting to a Wired Network Changing the 3D Mode Using the On-Screen MenuChanging the Screen Aspect Ratio Changing the Appearance of Digital Closed Captions Setting Up Closed CaptioningUsing the Sleep Timer Changing the Input Source Adjusting the TV SettingsAdjusting the Picture Settings Adjusting the Advanced Picture Settings Adjusting the Picture Size and Position Adjusting the Color TemperatureResetting the Picture Settings Adjusting the Audio SettingsAdjusting the Advanced Audio Settings Advanced Audio See Adjusting the Advanced Audio Settings onSetting the Tuner Mode Adjusting the Tuner SettingsResetting the Audio Settings Adding New Channels Scanning for ChannelsChanging the Audio Language Skipping ChannelsChanging the Names of the Inputs Accessing the Parental Controls Menu Activating Game ModeUsing the Parental Controls Locking and Unlocking Channels Blocking and Unblocking Content by RatingEnabling or Disabling Program Ratings Changing the Parental Control Passcode Resetting the Content LocksChanging the On-Screen Menu Language Setting the Time ZoneComponent Using Picture-In-Picture PIP / Picture-Outside-Picture POPChoosing Inputs for the Main and Secondary Windows Highlight Enter Access Point Name and press OK Using the Network Connection MenuTesting Your Network Connection Setting Up a Bluetooth DeviceChanging the Advanced Network Settings Displaying System Information Using the Help MenuResetting the TV Settings Using Guided Setup Restoring the TV to Factory Default SettingsHighlight Clear Memory Factory Default and press OK Using the Info Window Using the Digital Episode GuideUsing the VIA Dock Using Vizio Internet AppsUsing the VIA Shortcut Buttons Adding a New App to the VIA Dock Moving an App on the VIA DockPress the Yellow VIA Shortcut button Creating a New User Profile Creating and Managing User ProfilesCreating an Owner PIN Removing a User Profile Highlight Restore Factory Settings and press OK Restoring the VIA Dock to the Factory Default SettingsWhat You Need to View 3D Content Viewing 3D ContentHow Vizio 3D Works Watching SBS, TB, or Sensio 3D Content Watching Blu-ray 3D ContentAppendix a Troubleshooting and Technical Support Screen is black When I press buttons on the remote, nothing happensColors do not display correctly Picture quality seems lowJag Wheel is not responding My 3D content is displayed as two separate imagesTV displays, No RGB Signal. Power will be turned off XVT3D424SV XVT3D474SV XVT3D554SV Appendix B SpecificationsCSA, CSA-US Type of Service Appendix C WarrantyParts and Labor Limitations and ExclusionsPersonal Data FCC Class B Radio Interference Statement Appendix D Legal & ComplianceFCC warning Canada CSA Germany VDEIndex Page Page 101005ST-A