Vizio Troubleshooting TV Issues: No Signal, Channel Scan, and Settings

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The TV displays “No Signal.”

Press the INPUT button on the remote control to select a different input source.

If you are using cable TV, satellite, or antenna connected directly to the TV, scan for channels. See Scanning for Channels on page 28

There is no power.

Ensure the TV is plugged into a working electrical outlet.

Ensure the power cable is securely attached to the TV.

Press the Power/Standby button on the remote or on the side of the TV to turn the TV on.

The power is on, but there is no image on the screen.

Ensure all cables are securely attached to the TV.

Ensure all devices are connected correctly. Devices differ; see your device’s user manual for details.

Adjust Brightness, Contrast, or Backlight. See Adjusting the Picture Settings on page 21

Press the INPUT button on the remote to select a different input source.

A

There is no sound.

Press Volume Up on the remote control.

Press the MUTE button on the remote to ensure mute is off.

Check the audio settings. See Adjusting the Audio Settings on page 25. Ensure the speakers are set to On.

Ensure no headphones are connected to the TV.

Check the audio connections of external devices (Blu-ray player, game console, cable/satellite box) that are connected to the TV.

If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.

The sound is flat or dialog is not audible.

Turn off Sound Leveling. See Adjusting the Audio Settings on page 25.

The colors on the TV don’t look right.

Adust the Color and Tint settings in the Picture menu. See Adjusting the Picture Settings on page 21

Reset the picture settings. See Resetting the Picture Settings on page 24

Check all cables to ensure they are securely attached.

The buttons on the remote aren’t working.

Ensure you are only pressing one button at a time.

Point the remote directly at the TV when pressing a button.

Replace the remote batteries with new ones. See Replacing the Batteries on page 10

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Contents Vizio Page Thank You for Choosing Vizio When Reading this ManualImportant Safety Instructions WelcomePage Page Television Antenna Connection Protection Table of Contents Using the USB Media Player Inspecting the Package Contents Installing the TVPage E221-A1 Controls and Connections Page Front Panel Exit Remote ControlPage Connecting a Device Connecting Your DevicesGood Better Best VGA Cable Connecting a ComputerConnecting an Audio Device Good Best Connecting an Audio Device ARC Completing the First-Time Setup Navigating the On-Screen Menu Using the On-Screen MenuChanging the Screen Aspect Ratio Changing the Input SourceVizio Adjusting the Picture SettingsVizio To highlight Reset Color TV displays,Select Reset to Factory defaults. See Resetting the Audio Settings on Adjusting the Audio SettingsActivating the Sleep Timer Setting Up the Tuner Highlight To Channel and enter the channel where you want Enter Channel # Español Setting Up Closed Captioning Closed caption text sample Com Space Setting Up DevicesChanging the TV Settings Page Page Time Zone Page Using the Reset & Admin Menu Using the Guided Setup Menu Channel/Input Information Using the Info WindowUSB Port Using the USB Media PlayerVizio LET US Help Troubleshooting & Technical SupportPage See Changing the Screen Aspect Ratio on Specifications OSD Language English, Spanish, French Remote Control Model On Parts and Labor Limited WarrantyLegal & Compliance Vizio INC. All rights reserved EM-A
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