Toshiba SD-6980SU owner manual Troubleshooting, Problem Action, Check the region number of the DVD

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00839A-SD-6980SU-2 6/29/05 9:02 AM Page 71

Reference

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem		Action	Page
No operations can be	•	Check the batteries in the remote control.
performed with the		They may need replacing.
remote control.	•	Operate the remote control at a distance of no more than 20 feet.
	• Remove batteries and hold down one or more buttons for several minutes to		P7
		drain the microprocessor inside the remote control to reset it. Reinstall
		batteries and try to operate the remote control again.
Disc does not play.	•	Ensure that the disc is installed with the label side facing up.	P10
	• Check the region number of the DVD.		P10

5.1channel sound is • 5.1 channel sound is reproduced only when the following conditions are met. :

not being reproduced.			1) The DVD player is connected with the proper Amplifier			P22
			2) The disc is recorded with 5.1 channel sound.
		•	Check whether the disc being played has the “5.1 ch” mark on the outside.
		• Check if your audio system is connected and working properly.				P60~61
		• In a SETUP Menu, is the Audio Output set to Bitstream?
The	icon appears	• The features or action cannot be completed at this time because:
on screen.		1. The DVD’s software restricts it.
		2. The DVD’s software doesn’t support the feature (e.g., angles).
		3. The feature is not available at the moment.
		4. You’ve requested a title or chapter number or search time that is out of range.
Disc Menu doesn’t appear.		•	Check if the disc has a Menu.
Play mode differs from		•	Some of the functions selected in the Setup Menu may not work properly if the			P55~69
the Setup Menu			disc is not encoded with the corresponding function.			P55~69
the Setup Menu			disc is not encoded with the corresponding function.
selection.
The screen ratio		•	The Screen Ratio is fixed on your DVDs.			P64~65
cannot be changed.						P64~65
cannot be changed.
No audio.		•	Make sure you have selected the correct Digital Output in the Audio Options			P60~63
			Menu.			P60~63
			Menu.
The screen is blocked		•	Press the		button for more than 5 seconds under no disc inside.	P23, 66


			All settings will revert to the factory settings.
Forgot password		•	Press the		button for more than 5 seconds under no disc inside.


			All settings including the password will revert to the factory settings.			P67~69
			Don't use this unless absolutely necessary.			P67~69
			Don't use this unless absolutely necessary.
If you experience other		•	Go to the contents and find the section of the instruction book that contains
problems.			the explanations regarding the current problem, and follow the procedure once
			again.
		•	If the problem still cannot be solved, please contact your nearest authorized
			service center.
The picture is noisy or		•	Make sure that the disc is not dirty or scratched.			P5
distorted.		•	Clean the disc.


No picture or abnormal		•	Make sure the correct video output setting is selected in this unit.			P65	Reference
color (pinkish,							Reference
greenish etc,)		•	Make sure the video outputs are connected correctly.			P14~18

ENG-71

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Contents Toshiba Corporation SD-6980SUIntroduction Safety PrecautionsImportant Safety Instructions Regional code Regulatory Information FCC PartIntroduction If the remote control doesn’t operate properly AccessoriesInstall Batteries in the Remote control Operating with the remote controlTable of Contents General Features Symbol Used in this Manual DivX Certification Type of Playable DiscsDisc Markings Region NumberFront Panel Display Front PanelDigital Audio OUT Jacks Rear PanelRemote Control Connection to a TV Video Before Connecting the DVD PlayerChoosing a Connection Screen Connection to a TV S-VideoConnection to a TV Interlace Connection to a TV Progressive ConnectionsHdmi Video Specifications Connecting to a TV with Hdmi JackWhat is the HDCP? Why does Toshiba use HDMI?Turn on the DVD player, TV, and Amplifier Connection to an Audio System 2 Channel AmplifierConnection to an Audio System Dolby Digital or DTS Amplifier Connection to a 5.1CH Analog Amplifier Resume function Playing a DiscBefore Play PlaybackPress the PLAY/PAUSE Press the Stop button during playPress the OPEN/CLOSE Button During play, press the Skip or button Using the Search and Skip FunctionsSearching through a Chapter or Track Skipping TracksDuring play, press the Display button on the remote control Using the Display FunctionWhen Playing a DVD/VCD/CD/MPEG4 To make the screen disappear, press the Display button again Using the Title Menu DVD Using the Disc and Title MenuUsing the Disc Menu DVD Using the Function Menu DVD/VCD Using the Function MenuRepeat Play Using the A-B Repeat functionWhen playing a DVD/VCD/CD During play, press When playing a DVD/VCDSlow Repeat Play Disc will be played in programmed order Program Play & Random PlayRandom Play CD Selecting the Audio Language Using the Audio button DVD/VCD/CDSelecting the Subtitle Language Using the Subtitle button DVD/MPEG4Changing the Camera Angle Using the Angle Function DVDMoves backward about 10 seconds, and plays back Using the Instant Replay/Skip FunctionUsing the Instant Replay function DVD Using the Instant Skip function DVDDuring play, press the Marker button on the remote control Using the Marker FunctionUsing the Marker Function DVD/VCD Press the Clear button to delete a bookmark number Recalling a Marked SceneClearing a Marker Using the Zoom Function DVD/VCD Using the Zoom FunctionInsert a Memory Card How to insert a Memory CardWhen playing a Memory Card This unit accepts 11 different types of Memory CardsYou can select Info in the function menu by DVD Audio PlaybackPage, Index Function Press the œ/ √ buttons to Select Track, Group, then Repeat PlayAudio Format Display Group repeats the group that is playingSuper Audio CD Clips Menu On Play Function Super Audio CD PlaybackSuper Audio CD Clips Menu Off Play Function During Super Audio CD Playback, press CD Layer Play FunctionFolder Selection Clips Menu for MP3/WMA/JPEG/MPEG4Press the …/† or œ/√ buttons to select a song file MP3/WMA PlaybackRepeat/Random playback Your MP3 or WMA files should be ISO 9660 or Joliet format MP3/WMA fileRepeat Playback MPEG4 PlaybackMPEG4 Play Function DivX3.11 & DivX4 & XviD DivX5 DivX 3.11 contentsThese functions may not work depending on MPEG4 file To 4X X 4X 2X Normal Picture CD PlaybackSelect the desired folder Displays the Photo directly, not the clips menu Picture CD Playback for HD-JPEGJpeg Discs Using the Setup Menu Changing Setup MenuPress the √ or Enter button Setting Up the Language FeaturesUsing the Player Menu Language With the unit in Stop mode, press the Setup buttonUsing the Disc Menu Language Using the Audio Language Using the Subtitle Language Setting Up the Audio Options Hdmi Then press the √ or Enter button Surround Sound Speaker SetupPress the …/† buttons to Frontl Center Subwoofer Frontr Surroundr Surroundl Setting up TestSetting Up the Display Options ¨ Black Level ´ Still ModeTV Aspect Screen MessagesHD-JPEG Player is locked Setting Up the Parental ControlPress the √ or Enter √ or Enter button Setting up in Level Setting Up the Rating Level Enter your password Changing the Password 100 Controlling a TV with the Remote ControlSetting Control Codes Number buttonsCheck the region number of the DVD TroubleshootingProblem Action Check if the disc has a Menu Play mode differs fromPlayback See if the TV supports this 480p/720p/1080i DVD playerOutputs in Jpeg Parallel Specifications Your Responsibility Limited WarrantyRental Units Commercial UnitsFor additional information, visit TACPs website How to Obtain Warranty ServicesAK68-00839A-00