Appendix
Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.
Symptom | Solution | |
TV will not turn on | ¥ | Make sure the power cord is plugged in, then press |
|
| POWER. |
| ¥ | The remote control batteries may be dead. Replace |
|
| the batteries. |
No picture, no sound | ¥ | Check the antenna/cable connections. |
No sound, picture OK | ¥ | The sound may be muted. Press VOL + Ð. |
| ¥ | The station may have broadcast difficulties. Try |
|
| another channel. |
| ¥ | Make sure the MTS feature is set properly. |
Poor picture, sound OK | ¥ | Check the antenna connections. |
| ¥ | The station may have broadcast difficulties. Try |
|
| another channel. |
| ¥ | Adjust the Picture menu. |
Poor reception of broadcast channels | ¥ | The station may have broadcast difficulties. Try |
|
| another channel. |
| ¥ | Check the antenna connections. |
Black box appears on the screen | ¥ | The closed caption feature may be set to one of the |
|
| Text modes (Text1, Text2, Text3, or Text4). Turn |
|
| closed captioning Off. |
Unable to select a certain channel | ¥ | The channel may be erased with the Manual |
|
| programming feature. |
Multiple images | ¥ | The station may have broadcast difficulties. Try |
|
| another channel. |
| ¥ | Antenna reception may be poor. Use a highly |
|
| directional outdoor antenna. |
Poor color or no color | ¥ | The station may have broadcast difficulties. Try |
|
| another channel. |
| ¥ | Adjust the Tint and/or Color in the Picture menu. |
No stereo or SAP sound from a known MTS | ¥ | Make sure the MTS feature is set properly. |
broadcast |
|
|
The top panel buttons do not operate | ¥ | Check the Panel lock feature. |
The remote control does not operate | ¥ | Remove all obstructions between the remote control |
|
| and the remote control sensor in the TV. |
| ¥ | The remote control batteries may be dead. Replace |
|
| the batteries. |
46