Toshiba 26HLC56, 32HLC56, 37HLC56, VX1A00011000 owner manual Troubleshooting, General troubleshooting

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Chapter 7: Troubleshooting

General troubleshooting

Before calling a service technician, please check this section for a possible cause of the problem and some solutions you can try.

Black box on screen

•The Closed Caption feature is set to one of the Text

modes (T1, T2, T3, or T4). Set the Closed Caption feature to Off (- page 32).

Monitor stops responding to controls

•If the monitor stops responding to the controls on the remote control or monitor control panel and you cannot turn off the monitor, press and hold the POWER button on the monitor control panel for 5 or more seconds to reset the monitor.

Monitor will not turn on

•Make sure the power cord is plugged in, and then press p.

•The remote control batteries may be dead. Replace the batteries or try the control panel buttons.

Picture problems

General picture problems

•Press +on the remote control or INPUT on the monitor control panel and select a valid video input source (- page 25). If no device is connected, no picture will display when you select that particular input source. For device connection details, see page 10.

•Adjust the picture qualities (- page 29).

•If you are using a VCR, make sure Lon the remote control is set correctly (- page 18).

•If you have two VCRs connected to your monitor, make sure you have not connected the same VCR to the monitor’s output and input connections at the same time.

•Do not connect both a standard video cable and an

S-video cable to the VIDEO-2inputs at the same time (- page 13).

Noisy picture

•If you are watching a tuned analog channel (off-air broadcast or Cable TV), set the CableClear®/DNR

feature to Auto to reduce visible interference in the monitor’s picture (- page 31).

Video Input Selection problems

•If the program list does not appear when you press +on the remote control or INPUT on the monitor control panel, press the button a second time, which will change the monitor to the next video input source and display the program list.

Poor color or no color

•Adjust the Tint and/or Color (- page 30).

•When the ColorStream® signal source is active, the VIDEO OUT terminal outputs blank video. To receive video from the VIDEO OUT signal, a standard video or S-video IN terminal must be used instead of the ColorStream® connections.

Poor composite or S-video picture

•If the image is poor when the monitor is connected to an external A/V device (e.g., DVD player, video game system, set-top box, etc.) try using a ColorStream or HDMI video connection instead.

Picture and sound are out of sync

•As with all products that contain a digital display, in rare instances, when viewing certain content (e.g.. television broadcasts, video games, DVDs), you may notice that the sound and picture are slightly out of sync. This phenomenon can be caused by various factors including, without limitation, video processing within the monitor, video processing in an attached gaming system, and video processing or different compression rates used by broadcasters in their programming. You may want to try one or more of the following suggestions, which may help to reduce the effect of this phenomenon:

–If the monitor is connected to an A/V receiver that has a programmable audio delay feature, use this feature to help synchronize the sound to the picture.

–If you notice this phenomenon only on certain TV channels, please contact your local broadcast, cable, or satellite provider to inform them of this issue.

Sound problems

•The sound may be muted. Press VOLUME.

Remote control problems

•Make sure the remote control is set to the correct device mode (- page 18).

•Remove all obstructions between the remote control and the monitor.

•The remote control batteries may be dead. Replace the batteries (- page 16).

•The monitor’s remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If the monitor’s remote control does not operate

a specific feature on the device, use the remote control provided with the device (- pages 18–22).

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Contents LCD Monitor 26HLC56 32HLC56 37HLC56 Safety Precautions Dear CustomerImportant Safety Instructions Installation, Care, and ServiceAdditional Safety Precautions InstallationService CareWelcome to Toshiba FCC Compliance Statement PartImportant notes about your LCD monitor Trademark InformationContents Features of your new monitor IntroductionFront and side panel controls and connections For an explanation of cable types and connections, see Back panel connectionsColorStream HD-1 and ColorStream HD-2 Overview of cable types Connecting your MonitorAbout the connection illustrations Connecting a VCR Connecting a VCR and Cable boxYou will need To view the VCRTo view the DVD player To view the VCR or view and record antenna channelsTo record a TV program while watching a DVD Coaxial cableConnecting two VCRs Connecting a camcorderTo view the camcorder video Select the Video 2 video input source on the monitorConnecting an Hdmi or DVI device to the Hdmi input Hdmi device connectionDVI device connection To connect an Hdmi device, you will needConnecting a personal computer PC Signal names for mini D-sub 15-pin connectorUsing the remote control Preparing the remote control for useInstalling the remote control batteries Remote control effective rangeLearning about the remote control TheaterWide 1/2/3, Full, and 43 HDUsing the remote control to operate your other devices To use your remote control to operate aVCR, set the Mode Select Switch to VCR CH BbRemote Control functional key chart Cable SAT VCR DVDProgramming the remote control to operate your other devices Cable converter box Satellite receiverTV/VCR Combo DVD/VCR ComboHtib Menu layout and navigation Menu LayoutNavigating the menu system Icon OptionSetting up your Monitor Setting the Hdmi audio modeTo set the Hdmi audio mode Selecting the menu languageUsing the Monitor’s features To select the video input source using the program listSelecting the video input source to view Labeling the video input sourcesSelecting the picture size To select the picture sizeNatural picture size for 480i and 480p program sources only TheaterWide 2 picture size for letter box programsAdjusting the Picture Position To reset to the factory-set statusHD picture size for 720p and 1080i program sources only Selection Pressing C Pressing cUsing the blue screen function Selecting the gray level for 43 mode side panelsSelecting the picture mode Adjusting the pictureMode Picture Quality Using the black stretch feature Adjusting the picture qualityUsing Mpeg noise reduction Using CableClear/DNR digital noise reduction Selecting the color temperatureTo turn on the CableClear/DNR settings To select the color temperatureUsing the closed caption mode Closed Caption Reception AdjustmentTo view captions or text Select T1, T2, T3, or T4Adjusting the audio Adjusting the audio qualityUsing the SRS WOW surround sound feature Muting the soundUsing the Locks menu Using the StableSound featureEntering the PIN code If you cannot remember your PIN codeEnable Blocking Using the V-Chip menuTV Rating Independent rating system for broadcasters Mpaa Rating Independent rating system for movies Blocking OptionMpaa Unrated TV None RatingUsing the PC setting feature To adjust the PC settingsSetting the sleep timer PC/HDMI AudioSetting the On timer Understanding the last mode memory featureTo set the On timer to turn on the monitor automatically To display the monitor’s settings on-screenTroubleshooting General troubleshootingTroubleshooting Closed caption problemsSpecifications AppendixLimited United States Warranty For LCD Monitors 26 and LargerLimited Canada Warranty For LCD MonitorsIndex 11, 1206-06

37HLC56, HLC56, VX1A00011000, 32HLC56, 26HLC56 specifications

The Toshiba 26HLC56, 32HLC56, VX1A00011000, HLC56, and 37HLC56 models represent a family of innovative and versatile televisions designed to enhance the viewing experience through a combination of advanced technologies and stylish design.

One of the standout features across these models is the incorporation of high-definition display technology. With resolutions varying from 720p to 1080p, viewers can expect sharp images packed with detail, making the experience of watching movies, sports, or playing video games truly immersive. The thin bezels not only create a modern aesthetic but also maximize the screen real estate, allowing viewers to focus on the action without distractions.

These models are powered by Toshiba's proprietary video processing technologies, which enhance color accuracy and contrast. The ClearFrame technology significantly reduces motion blur, ensuring that fast-moving scenes remain smooth and visually appealing. Additionally, the picture settings can be adjusted to match different content types, providing options for optimal viewing whether it's a dark movie or a bright, vibrant video game.

Connectivity is another strong suit of the Toshiba HLC56 series. With multiple HDMI ports, USB inputs, and component connections available, users can easily connect various devices such as Blu-ray players, gaming consoles, and streaming devices. The built-in Wi-Fi capability in some models allows seamless streaming from online platforms, bringing a wealth of content directly to the television without the need for additional devices.

Moreover, the audio performance of these models shouldn't be overlooked. Equipped with Dolby Digital sound technology, the TVs produce rich audio that complements the visual experience, ensuring that dialogue is clear and action sequences are enhanced with robust sound.

The energy-efficient design of the Toshiba 26HLC56, 32HLC56, VX1A00011000, HLC56, and 37HLC56 models also caters to environmentally conscious consumers. With energy-saving modes and a focus on sustainable manufacturing practices, Toshiba ensures that these televisions provide excellent performance without compromising on efficiency.

In summary, Toshiba's range of televisions, including the 26HLC56, 32HLC56, VX1A00011000, HLC56, and 37HLC56 models, embodies a commitment to quality and innovation. With high-definition displays, advanced processing technologies, versatile connectivity options, and impressive audio performance, they deliver an exceptional viewing experience that caters to a wide array of entertainment needs.
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