Toshiba 26HL67 Channel tuning problems, Closed caption problems, Rating blocking V-Chip problems

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Chapter 8: Troubleshooting

•Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 22–26).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 33).

Channel tuning problems

•Make sure the remote control is set to the correct device mode (- page 21).

•The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 30).

•The channel may be blocked by the Channels Block feature. Unblock the channel (- page 49).

•If you are unable to tune digital channels, check the antenna configuration (- page 29). If you are still unable to tune digital channels, clear all channels from the channel list (- page 31) and reprogram channels into the channel memory (- page 30). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure (- page 33). Also see “TV stops responding to controls” and “Other problems”

(- page 58).

Closed caption problems

•If the program or video you selected is not closed- captioned, no captions will display (- page 43).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 43).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 43).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared (- page 47).

•The V-Chip feature is available for the U.S. V-Chip system only (- page 48).

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Contents 26HL67 32HL67 32HL67U 37HL67 42HL67 Dear Customer Safety PrecautionsInstallation Important Safety InstructionsInstallation, Care, and Service Additional Safety PrecautionsCare ServiceRemoving the Pedestal Stand To Display your LCD TV using a Wall BracketChoosing a location for your LCD TV To Display your LCD TV on the included Pedestal StandTrademark Information PartImportant notes about your LCD TV Contents Welcome to Toshiba Features of your new TVIntroduction Introduction HD1, ColorStream HD2, Hdmi 1, Hdmi 2, Hdmi 3, PC TV front and side panel controls and connectionsGreen and Yellow LEDs ColorStream HD-1 and ColorStream HD-2 TV back panel connectionsAbout the connection illustrations Connecting your TVOverview of cable types To view the VCR Connecting a VCR and antenna or Cable TV no Cable boxTo view the antenna or Cable signal You will needStandard audio cables Connecting a VCR with S-video and a cable boxTo view basic and premium Cable channels Coaxial cables Video cableTo record a TV program while watching a DVD To view antenna or Cable channelsTo view the DVD player To view the VCR or view and record antenna channelsSelect the Video 2 video input source on the TV Connecting a camcorderTo view the camcorder video To connect a DVI device, you will need Connecting an Hdmi or DVI device to the Hdmi inputTo connect an Hdmi device, you will need To view the Hdmi device videoTo control the audio Connecting an audio systemTo connect a PC to the Hdmi terminal on the TV Connecting a personal computer PCTo connect a PC to the PC in terminal on the TV Remote control effective range Using the remote controlPreparing the remote control for use Installing the remote control batteriesLearning about the remote control DVD player or HTIB, set the Mode Select switch to Using the remote control to control your other devicesTo use your TV remote control to operate a VCR, set the Mode Select switch to AUXAUX 1 VCR Remote Control functional key chartProgramming the remote control to control your other devices DVD/VCR Combo Cable converter boxSatellite receiver TV/VCR ComboHtib Icon Option Menu layout and navigationMain menu layout Navigating the menu system Setup/Installation menu layoutSetup menu InstallationTo select the menu language Setting up your TVTo configure the ANT input source Selecting the menu languageTo add or delete channels in the channel memory Programming channels automaticallyManually adding and deleting channels in the channel memory To program channels automaticallyLabeling channels To delete the custom label Setting the Hdmi audio modeTo set the Hdmi audio mode To create and assign a custom labelViewing the system status Viewing the digital signal meterReset Factory Defaults Highlight No and press T Selecting the Power-On ModeTo cancel the reset To set the Power-On Mode featureTo select the video input source to view Using the TV’s featuresSelecting the video input source to view Labeling the video input sourcesFavorites Browser Tuning channelsTuning channels using Channel Browser Adding and clearing channels and inputs in the History List Elements of the Channel BrowserSwitching between two channels using SurfLock Tuning to a specific channel programmed or unprogrammedSwitching between two channels using Channel Return TheaterWide 2 picture size for letter box programs Selecting the picture sizeNatural picture size TheaterWide 1 picture size for 43 format programsFull picture size for 169 480i, 480p source programs only To set the scroll settingsTo set the Cinema Mode to Video To turn on the auto aspect ratio featureTo turn off the auto aspect ratio feature To set the Cinema Mode to FilmAdjusting the picture quality Adjusting the pictureSelecting the picture mode To view captions or text Using the closed caption modeDigital CC Settings Base closed captionsMuting the sound Adjusting the audioUsing the digital audio selector CC SelectorTo listen to stereo sound Adjusting the audio qualityTo adjust the audio quality Selecting stereo/SAP broadcastsUsing the Dolby Digital Dynamic Range Control feature Using the StableSound featureChanging your PIN code Using the Locks menuEntering the PIN code If you cannot remember your PIN codeTo download the additional rating system if available Press b to highlight Enable Rating BlockingBlocking TV programs and movies by rating V-Chip To block and unblock TV programs and moviesTo unblock individual channels Blocking channelsTo block channels Unlocking programs temporarily Using the input lock featureTo lock the control panel Using the PC settings featureUsing the control panel lock feature To adjust the PC settingsSetting the sleep timer Setting the PC AudioTo display TV status information using Info Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information using RecallUsing the static gamma feature Using the TV’s advanced featuresUsing the advanced picture settings features Using dynamic contrastTo change the CableClear settings Selecting the color temperatureUsing CableClear digital noise reduction To select the color temperatureTo turn off Game Mode Using Mpeg noise reductionUsing the Game Mode feature To turn on Game ModeOn or Off Using the advanced audio settings featuresUsing the SRS WOW surround sound feature To adjust the WOW settingsGeneral troubleshooting TroubleshootingRating blocking V-Chip problems Channel tuning problemsClosed caption problems LED indications LED Indication Condition SolutionAppendix SpecificationsFormat Resolution Frequency Pixel Clock Frequency For LCD Televisions 26 and Larger Limited United States WarrantyFor LCD Televisions Limited Canada WarrantyAppendix 13, 14 Index07-05