Toshiba 37A3000T Reference section, Troubleshooting, Broadcast system, Symptom and solution

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Reference section

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom and solution

TV will not turn on

Make sure the power cord is plugged in, then press ! and 1.

The remote control batteries may be dead. Replace the batteries.

No picture, no sound

• Check the antenna connections.

No sound, picture OK

The sound may be muted. Press I, i or u.

The station may have broadcast difficulties. Try another channel.

Poor sound, picture OK

The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

Adjust the PICTURE menu.

Poor reception of broadcast channels

Check the antenna connections.

The station may have broadcast difficulties. Try another channel.

Make sure the Color system is properly set.

Teletext problems

Check the antenna connections.

Good performance of text depends on a good strong broadcast signal.

Some pixels of the screen do not light up

The LCD display panel is manufactured using an extremely high level of precision technology, however, sometimes some pixels of the screen may be missing picture elements or have luminous spots. This is not a sign of a malfunction.

The brightness of the screen comes down, or flickers of the screen are caused, or some parts of the screen do not light up.

When you just buy and start to use this TV, a flickering may be caused in the screen. In this case, switch off the TV, then switch on it again to cure the condition.

The cold cathode fluorescent lamp used for the back light on this TV has longevity. When the brightness of the screen comes down, or the flickers of the screen are caused, or some parts of the screen do not light up, it may reach the end of its life. Contact a service technician.

The picture brightness varies when you display switch the TV on.

If you switch the TV on at 0°C and under, wait until the warms up.

Multiple images

The station may have broadcast difficulties. Try another channel.

Antenna reception may be poor. Use a high directional outdoor antenna.

Check if the direction of the antenna has changed.

Poor color or no color

The station may have broadcast difficulties. Try another channel.

Adjust the Tint and/or Color in the PICTURE menu.

The remote control does not operate

Remove all obstructions between the remote control and the remote control sensor on the TV.

The remote control batteries may be dead. Replace them with new ones.

Broadcast system

Broadcast transmission systems of each country or region

Asia M.E.

Country or region

Color

Sound

Bahrain, Kuwait, Israel, Oman,

PAL

B/G

Qatar, United Arab Emirates,

 

 

Yemen, etc. Indonesia, Malaysia,

 

 

Singapore, Thailand, etc.

 

 

China

PAL

D/K

 

 

 

China Hong Kong

PAL

I

 

 

 

Iraq, Islamic Republic of Iran,

SECAM

B/G

Lebanon, Saudi Arabia, etc.

 

 

Russian Federation, etc.

SECAM

D/K

 

 

 

Myanmar, etc.

NTSC

M

 

 

 

Oceania

 

 

Country or region

Color

Sound

Australia, New Zealand, etc.

PAL

B/G

 

 

 

Africa

 

 

 

 

 

Country or region

Color

Sound

Republic of South Africa, etc.

PAL

I

 

 

 

South America

 

 

 

 

 

Country or region

Color

Sound

Argentina, Paraguay, Uruguay, etc.

PAL

N

 

 

 

Brazil

PAL

M

 

 

 

Chile, Colombia, etc.

NTSC

M

 

 

 

Note:

PAL, SECAM and NTSC 3.58 (MHz) are different color signal broadcast transmission systems applicable to different countries or region. NTSC 4.43 (MHz) is used in special VCRs to playback NTSC recorded video tapes through PAL television equipment.

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Contents 37A3000A 37A3000E 37A3000T 42A3000A 42A3000E 42A3000T Contents Introduction Important Safety InstructionsInstallation Welcome to ToshibaUse Side viewService Never stand or climb on the TVCleaning Important informationGetting started Connecting an antennaInstalling the remote control batteries Exploring your new TVTV top, front and side panel controls TV front viewTV back panel connections TV back viewLocation of controls Learning about the remote controlLearning about the menu system Switching off the TV Displaying the menu chartSwitching on the TV Turning the TV onWatching TV programs Programming channels into the TV’s channel memoryManually setting channels in the channel memory Sorting program positionSelecting the picture size Using the TV’s featuresPicture adjustment Resetting the picture position Using the picture stillAdjusting the picture position Selecting the picture modeResetting the base color adjustment Selecting the color temperatureAdjusting the color management Using the cinema modeAdjusting the sound quality Sound adjustmentSelecting the dual 1 or dual 2 mode Selecting the stereo programsUsing the bass boost Other features settingsSelecting the video input source to view Adjusting the brightness of side panelSetting the manual setting menu Activating blue screenTeletext Setting up the teletext modeUsing Auto mode Teletext general informationUsing List mode Teletext buttons on the remote controlBack connections Connecting your TVSide connections Connection exampleConnecting a DVI device Connecting an Hdmi or a DVI deviceConnecting an Hdmi device Hdmi type a connector-to-DVI adapter cableFollowing signals can be displayed Setting the Hdmi audio modeConnecting a computer Adjusting the clock phase of the picture Using the PC settingAdjusting the picture size/position Adjusting the sampling clockReference section TroubleshootingSymptom and solution Broadcast systemSpecifications LCD color televisionYC/J VX1A00040400