Toshiba 32SL410U Remote control problems, Channel tuning problems, Closed caption problems

Chapter 8: Troubleshooting

•If you are not receiving a second audio program from a known SAP source, make sure the MTS feature is set to SAP mode ( page 38).

•If you hear audio that seems “incorrect” for the program you are watching (such as music or a foreign language), the SAP mode may be on. Set the MTS feature to Stereo mode ( page 38).

Remote control problems

•Remove all obstructions between the remote control and the TV.

•The remote control batteries may be dead. Replace the batteries ( page 20).

•If the TV still does not act as expected, use the Reset Factory Defaults procedure ( page 28).

Channel tuning problems

•The channel may have been erased from the channel memory by the Programming channels automatically feature. Add the channel to the channel memory ( page 32).

•The channel may be blocked by the LOCK feature. Unblock the channel ( page 42).

•If you are unable to tune digital channels, check the antenna configuration ( page 24). If you are still unable to tune digital channels, clear all channels from the channel list and reprogram channels into the channel memory ( page 24). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure ( page 28). Also see "TV stops responding to controls" and "Other problems" ( page 53).

Closed caption problems

•If the program or video you selected is not closed- captioned, no captions will display ( page 37).

•If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature ( page 37).

•A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard ( page 37).

Rating blocking (V-Chip) problems

•If you forget your PIN code: While the PIN code

entering screen is displayed, press four times within 5 seconds. The PIN code you previously stored will be cleared ( page 40).

No REGZA-LINK operation

•The REGZA-LINK feature is available for Toshiba REGZA-LINK compatible devices.

•Make sure the HDMI cables with the HDMI Logo

( ) are used.

•When the connected REGZA-LINK device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug and turn on again.

•If several devices are connected, REGZA-LINK feature may not operate properly.

•Read the instruction manual furnished with the connected REGZA-LINK device.

HDMI problems

For HDMI cables

Make sure to use cables with the HDMI Logo

( ) ( page 13).

Media Player problems

•Make sure that devices are connected correctly.

•Incorrect behavior may occur with a USB HUB connection.

•Photo files that have been processed by PC photo editing software may not be correctly viewed.

•The TV may select one format automatically and play it when contents that support two or more formats are played.

•Confirm contents of the USB storage device are formats that correspond with this TV ( page 44).

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