Toshiba 46XF550U, 40XF550U, 2XF550U manual LED indications

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Chapter 8: Troubleshooting

Remote control problems

Make sure the remote control is set to the correct device mode (- page 21).

Remove all obstructions between the remote control and the TV.

The remote control batteries may be dead. Replace the batteries (- page 20).

Your TV remote control may not operate certain features on your external device. Refer to the owner’s manual for your other device to determine its available features. If your TV remote control does not operate a specific feature on another device, use the remote control that came with the device (- pages 26–32).

If the TV still does not act as expected, use the Reset Factory Defaults procedure (- page 40).

Channel tuning problems

Make sure the remote control is set to the correct device mode (- page 21).

The channel may have been erased from the channel memory by the Channel Add/Delete feature. Add the channel to the channel memory (- page 37).

The channel may be blocked by the Channels Block feature. Unblock the channel (- page 55).

If you are unable to tune digital channels, check the antenna configuration (- page 36). If you are still unable to tune digital channels, clear all channels from the channel list (- page 37) and reprogram channels into the channel memory (- page 36). If you are still unable to tune digital channels, use the Reset Factory Defaults procedure

(- page 40). Also see “TV stops responding to controls” and “Other problems” (- page 65).

Closed caption problems

If the program or video you selected is not closed-captioned, no captions will display (- page 49).

If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature (- page 49).

A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (- page 49).

Rating blocking (V-Chip) problems

If you forget your PIN code: While the PIN code entering screen is displayed, press Efour times within 5 seconds. The PIN code you previously stored will be cleared

(- page 52).

The V-Chip feature is available for the U.S. V-Chip system only (- page 53).

No REGZA-LINK operation

The REGZA-LINK feature is available for Toshiba REGZA-LINK compatible devices.

Make sure the HDMI cables with the HDMI Logo ( ) are used.

When the connected REGZA-LINK device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug and turn on again.

If several devices are connected, REGZA-LINK feature may not operate properly.

Read the instruction manual furnished with the connected REGZA-LINK device.

HDMI problems

For HDMI cables

Make sure the HDMI cables with the HDMI Logo ( ) are used (- pages 16, 17 and 19).

For Deep Color

You should need to use Category 2 cable to work properly. Normal HDMI cable or DVI cable may not work with this option (- page 59).

For Legacy HDMI source

Some of legacy HDMI sources may not work properly with latest HDMI TV products, due to new standard adoption. Please try to set Off the HDMI settings(Lip-Sync Latency, Deep Color, x.v.Color). Your legacy HDMI source should operate properly with this TV products (- page 59).

LED indications

The green and yellow LED lights on the TV front indicate the TV’s status, as described below.

Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.

TV front

Yellow LED

Green LED

Blue LED

LED Indication

Blue is ON (solid)

The TV is operating properly.

Yellow is ON (solid)

Standby with Power-On Mode set to Fast.

See “Selecting the Power-On Mode” (- page 40).

Yellow blinks

Fan stopped (40XF550U and 46XF550U only).

Turn OFF the TV and unplug the power cord. Plug the power cord in again and turn ON the TV.

Yellow blinks three times

TV is powering up.

Wait several seconds until the yellow LED stops blinking.

Green blinks slowly

Abnormal operation of BUS line.

Turn OFF the TV and unplug the power cord. Plug the power cord in again and turn ON the TV.

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Contents 40XF550U 46XF550U 52XF550U Tune Into Safety Safety PrecautionsIssue Dear CustomerAdditional Safety Precautions Important Safety InstructionsInstallation, Care, and Service InstallationService CareTo Display your LCD TV on the included Pedestal Stand To Display your LCD TV using a Wall BracketChoosing a location for your LCD TV Removing the Pedestal StandPart Important notes about your LCD TVTrademark Information Contents Troubleshooting Features of your new TV IntroductionTV front and side panel controls and connections Green and Yellow LEDsEffective range TV back panel connections For an explanation of cable types and connections, see pagesConnecting your TV Overview of cable typesAbout the connection illustrations To view basic and premium Cable channels To view the antenna or Cable signalYou will need To view the VCRTo view the VCR or view and record antenna channels To view antenna or Cable channelsTo view the DVD player To record a TV program while watching a DVDTo connect the IR blaster cable To control the devicesIf you cannot locate the device’s infrared sensor To view the Hdmi device video Connecting an Hdmi or DVI device to the Hdmi inputTo connect an Hdmi device, you will need To connect a DVI device, you will needREGZA-LINK connection Before controlling the devicesHdmi cables Connecting an audio system To control the audioStandard audio cables To connect a PC to the PC in terminal on the TV Connecting a personal computer PCSignal To connect a PC to the Hdmi terminal on the TVInstalling the remote control batteries Using the remote controlPreparing the remote control for use If you have a Toshiba deviceTV, CABLE/SAT, HD DVD, DVD, and VCR/PVR. Press TV until the keypad blinks 3 times to control the TVRemote Control functional key chart PVR= key does not send a signal in that remote control mode Mode Select Default device mode control before programming Using the remote control to operate your other devicesDevice code setup Mode Select Device mode control after programmingTo unlock the remote control’s volume keys Using the volume lock featureOperational feature reset To reset the remote controlTVs Cable boxesSatellite receivers DVDs 3D LABHD DVDs DVD/VCR ComboVCRs KEC STS DBS/PVR Combo PVRsCable/PVR Combo Audio AmpAudio Amp/Tuners SAEMain menu layout Setup/Installation menu layoutMenu layout and navigation Thinc menuNavigating the menu system ApplicationsSetting up your TV Setting the Demo ModeSelecting the menu language Programming channels automatically Configuring the input source for the ANT/CABLE terminalTo configure the ANT/CABLE input source To program channels automaticallySetting the Auto Input feature Manually adding and deleting channels in the channel memoryLabeling channels Setting the Hdmi audio mode Viewing the digital signal meterSetting the time zone Reset Factory Defaults Selecting the Power-On ModeSelecting the Demo Mode Viewing the system statusUsing the TV’s features Labeling the video input sourcesTo label the video input sources Tuning channels Tuning channels using Channel BrowserFavorites Browser Elements of the Channel Browser Tuning to a specific channel programmed or unprogrammed Setting the Channel Tuning ModeTuning to the next programmed channel Adding and clearing channels and inputs in the History ListTo select the picture size using the remote control Switching between two channels using Channel ReturnSwitching between two channels using SurfLock To select the picture size using the menusTheaterWide For letter box programs Picture Size NaturalTheaterWide For 43 format programs TheaterWide For letter box programs with subtitlesTo turn on the auto aspect ratio feature Using the auto aspect ratio featureTo set the scroll settings To turn off the auto aspect ratio featureSelecting the picture mode Using the Freeze featureAdjusting the picture Adjusting the picture qualityUsing the TheaterLock feature Using the closed caption modeBase closed captions Using the Closed Caption button on the remote control Adjusting the audioDigital CC Settings CC SelectorUsing the digital audio selector Adjusting the audio qualitySelecting stereo/SAP broadcasts Using the Dolby Digital Dynamic Range Control feature Using the Locks menuUsing the StableSound feature Entering the PIN codeChanging your PIN code Press b to highlight Enable Rating BlockingIf you cannot remember your PIN code Blocking TV programs and movies by rating V-ChipTo download the additional rating system if available Blocking channels Using the input lock featureUsing the GameTimer Unlocking programs temporarilyTo adjust the PC settings Using the PC settings featureUsing the control panel lock feature To lock the control panelUsing REGZA-LINK Setting the PC AudioSetting the sleep timer REGZA-LINK playback device HD DVD player, etc. controlOther REGZA-LINK functions Volume and Mute controls of Audio ReceiverREGZA-LINK input source selection REGZA-LINK Player Control menu functionsUsing the Hdmi settings feature To set the REGZA-LINK SetupTo set the Hdmi Settings To display TV status information using Recall Understanding the auto power off featureUnderstanding the last mode memory feature To display TV status information using InfoUsing dynamic contrast Using the TV’s advanced featuresUsing the advanced picture settings features Using the static gamma featureUsing the ClearFrame feature Using the Film Stabilization featureUsing CableClear digital noise reduction Using Mpeg noise reduction Using the ColorMaster featureUsing Color Palette Adjustment Using the Game Mode feature Using the advanced audio settings featuresUsing x.v.Color Selection feature Using the SRS WOW surround sound featureTroubleshooting General troubleshootingLED indications Green blinks quickly Green blinks slowly Yellow blinks slowlySpecifications AppendixAcceptable signal formats for PC in and Hdmi terminals Format Resolution Frequency Pixel Clock Frequency1280 60.020Hz 63.981kHz 108.000MHz Limited United States Warranty For LCD Televisions 26 and LargerLimited Canadian Warranty For Toshiba Brand Flat Panel TelevisionsDisclaimer and Limitation of Remedy Index Freeze08-01