Toshiba 61A60R, 50A60A, 55A60R, 55A60A owner manual Troubleshooting

Page 45

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem

Solution

TV will not turn on

•

Make sure the power cord is plugged in, and then press POWER.

 

•

The remote control batteries may be dead. Replace the batteries.

No picture, no sound

•

Check the antenna/cable connections.

 

•

Press the TV/VIDEO button to check the main picture source.

No sound, picture OK

•

The sound may be muted. Press VOL yz.

 

•

The station may have broadcast difficulties. Try another channel.

 

•

Make sure the SPEAKERS feature in the AUDIO menu is set

 

 

correctly.

Poor sound, picture OK

•

The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

•

Check the antenna connections.

 

•

The station may have broadcast difficulties. Try another channel.

 

•

Adjust the PICTURE menu.

Poor reception of broadcast channels

•

Check the antenna connections.

 

•

The station may have broadcast difficulties. Try another channel.

 

•

If you are using a VCR, make sure the TV/VCR button is set

 

 

correctly.

Cannot receive above channel 13

•

Make sure the TV/CABLE/VCR switch is set to the mode that

 

 

corresponds with the signal source (cable or outside antenna).

Black box appears on the screen

•

The closed caption feature may be set to one of the Text modes (T1,

 

 

T2, T3, or T4). Set closed captioning to OFF.

Unable to select a certain

•

The channel may be locked out with the CH LOCK or VIDEO

channel or VIDEO input

 

LOCK feature, or erased with the ADD/ERASE feature.

Multiple images

•

The station may have broadcast difficulties. Try another channel.

 

•

Antenna reception may be poor. Use a highly directional outdoor

 

 

antenna.

Poor color or no color

•

The station may have broadcast difficulties. Try another channel.

 

•

Adjust the TINT and/or COLOR in the PICTURE menu.

 

•

The picture may suffer from color shading if you change the

 

 

direction of the TV while it is on. Turn the TV off and allow it to

 

 

cool for 30 minutes before turning it on again.

No stereo or SAP sound from a

•

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

The remote control does not operate

•

Make sure the TV/CABLE/VCR switch is set properly.

 

•

There may be an obstruction between the remote control and the

 

 

remote control sensor. Remove the obstruction.

 

•

The remote control batteries may be dead. Replace the batteries.

Cannot access signal input sources

•

Check the VIDEO LOCK feature.

(Video 1-2-3, ColorStream) and/or

 

 

channels 3 and 4.

 

 

Introduction

 

 

 

 

 

Connecting

yourTV

 

 

 

 

Usingthe

RemoteControl

 

 

 

 

Settingup

yourTV

 

 

 

 

UsingtheTV’s

Features

 

 

 

 

Appendix

 

 

 

 

 

Index

 

 

 

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Contents Projection Television Important Information PrecautionsIntroduction Introduction Welcome to ToshibaExploring your new TV Connecting a VCR Connecting your TVConnecting a cable converter box and a VCR Connecting a cable converter boxConnecting a DVD player with ColorStream and a VCR Connecting a DVD player or satellite receiver and a VCRFrom Antenna Connecting two VCRsConnecting an audio system Connecting a camcorderConnection example of Dolby Pro Logic surround system Connecting an A/V receiverPreparing the remote control for use Using the remote controlInstalling the remote control batteries Using the remote control with a VCR or a cable TV converterUsing the Remote Control Brand name Code number VCR code tableABC Cable TV converter code tableLearning about the remote control Press Exit to close an on-screen display instantly Setting up your TVUsing the TV/ Video button on the TV Changing the on-screen display languageSelecting the antenna input Adding channels to the TV’s memory Programming channels automaticallyPress z to select CH Program Adding and erasing channels manually Changing channelsAdjusting the color convergence Press x or to display the center convergence menuPress Exit twice to close the convergence menus Adjusting the channel settings Using the TV’s featuresSwitching between two channels Programming your favorite channelsLabeling channels Using the TV’s FeaturesChannel Number Watching picture-in-picture PIP Switching the main and small pictures Changing the position of the small pictureFreezing the small picture Entering the PIN code Using the Locks menuPress Enter to display the Locks menu Continue to set each item following the steps on the nextTV Rating Independent rating system for broadcasters Using the V-CHIP menuMpaa Rating Independent rating system for movies Movie ratings you can lock are described as followsPress x or to return to the Locks menu Locking channels Unlocking programs temporarilyRepeat steps 3 and 4 for other channels Locks menu Changing the PIN code Locking video inputsFrom the Locks menu, select NEW PIN Code Press ENTER. The new PIN code is now activeAdjusting the picture Adjusting the picture qualitySelecting the picture modes Using the noise reduction feature Using the flesh tone featureTo turn off the flesh tone feature Highlight OFF in above Saving new preferencesResetting your picture adjustments Selecting the color temperatureSelecting the video input labels Watching video inputUsing the closed caption feature Closed caption feature has two optionsTo view text, highlight T1, T2, T3, or T4 Setting the clock Setting the sleep timerTo cancel the sleep timer Press Power twice To display the time on-screen Press RecallAdjusting the sound Muting the soundSelecting stereo/SAP broadcasts Using the surround sound feature Resetting your audio adjustments Adjusting the sound qualityTurning off the built-in speakers Using the sub-bass system SBSTo turn off the SBS Highlight OFF in above To turn on the built-in speakers Highlight on in aboveUsing the StableSound feature To turn off the StableSound feature Highlight OFF in aboveSelecting the Audio OUT sound Viewing the demonstration mode Selecting the background of the menu displayDisplaying on-screen information Understanding the last mode memory feature Understanding the auto power off featureAppendix SpecificationsTroubleshooting Limited One 1 Year Warranty Limited United States WarrantyAudio OUT sound, selecting IndexManufactured by

61A60R, 55A60A, 50A60A, 55A60R specifications

The Toshiba A60 series, including the 55A60R, 50A60A, 55A60A, and 61A60R models, represents a diverse range of televisions designed to cater to various viewing experiences and preferences. With Toshiba's commitment to delivering quality and innovation, these models encompass several features and technologies that enhance the overall television experience.

The 55A60R boasts a stunning 55-inch display, making it an excellent choice for home cinema enthusiasts. Its 4K Ultra HD resolution ensures stunning picture clarity and detail, bringing movies and TV shows to life with vivid colors and sharp images. The model is equipped with Toshiba’s proprietary REGZA ENG technology, which enhances picture quality by optimizing contrast and brightness, thereby delivering deeper blacks and brighter whites.

The 50A60A, while slightly smaller at 50 inches, maintains the same high resolution, ensuring that viewers can enjoy their favorite content with exceptional clarity. This model includes Dolby Vision support, which provides an enhanced viewing experience by delivering improved color accuracy and contrast. Additionally, HDR compatibility allows for a broader spectrum of colors, making it ideal for streaming high-definition content.

For those looking for a larger screen, the 55A60A offers the same powerful features as the 55A60R, along with smart capabilities. Integrated with the latest version of the Android TV operating system, users can access a plethora of apps and streaming services. Voice control compatibility with Google Assistant simplifies navigation, allowing viewers to search for shows and movies effortlessly.

The 61A60R stands out with its expansive 61-inch display, perfect for watching sports or playing games with family and friends. This model also incorporates Toshiba's Ultra HD Upscaling technology, which enhances lower-resolution content, making it look closer to 4K quality. This feature is particularly beneficial for users who enjoy a wide variety of content, ranging from classic movies to the latest streaming releases.

In terms of sound quality, all models in the A60 series include Dolby Audio, which enriches the overall audio experience, providing clear dialogue and immersive surround sound effects. Connectivity options are abundant across the range, including multiple HDMI and USB ports, enabling users to connect gaming consoles, Blu-ray players, and other external devices with ease.

Overall, Toshiba’s A60 series exemplifies a perfect blend of cutting-edge technology, enhanced features, and user-friendly interfaces, making these models an attractive choice for any entertainment setup. Whether watching movies, playing games, or streaming content, Toshiba ensures a captivating experience for all viewers.
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