Toshiba DVR620KC owner manual Troubleshooting, Symptom Remedy

TROUBLESHOOTING

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

	Symptom	Remedy
	The power does not turn on.	• Check that the AC power cord is connected securely.
		• Check the breaker (in case of power failure).
		• Press [TIMER SET] to cancel the timer standby mode.
	There is no picture.	• Re-connect the connecting cords securely.
		• Check if the connecting cords are damaged.
		• Check the connection to your TV (pages 19 - 24).
		• Check if the progressive scan mode is set correctly according to your TV
		(page 90).
		• Switch the input selector on your TV (such as to “L1”) so that the signal
		from the unit appears on the TV screen.
	Cannot record a TV program.	• This unit does not have a tuner to receive TV broadcasting.
		• You must connect this unit to an external tuner to record TV programs
		(page 19).
	TV program pictures are distorted.	• Check if all the connections are made correctly (page 19).
	Playback picture is distorted.	• Keep the device which may cause electrical disturbances, such as a
		cellular phone, away.
	Playback picture or TV program from	• If the playback picture output from a DVD player, VCR or tuner goes
	the device connected through the unit	through the unit before reaching your TV, the copy-protection signal
	is distorted.	applied to some programs could affect picture quality. Disconnect the
		playback device in question and connect it directly to your TV.
	There is no sound.	• Re-connect all connections securely.
		• Check if the connecting cord is damaged.
		• Check the connections to the amplifier input.
		• Check if the input device setting on the amplifier is correct.
		• When the unit is in pause mode or in slow-motion playback mode,
		sound is not output. This is not a malfunction.
D		• When the unit is in fast forward or fast reverse mode, sound is not
V		output. This is not a malfunction.
		• If the audio signal does not come through the DIGITAL AUDIO OUT
D
		(COAXIAL) jack, check the setting in “Audio Out” (page 87).
•		• While the setup menu or timer programming display is shown, or while
		the screen saver is active, the audio is muted.
V
	No DTS sound on digital output.	• Change the setting menu for “DTS” to “ON”.
C
	No DTS sound from analog output.	• This unit has no analog sound output when playing back the selected
R		DTS sound mode.
	Nothing was recorded even though	• There was a power failure during recording.
	you set the timer setting correctly.	• The unit’s internal clock stopped due to a power failure that lasted for
		more than 30 seconds. Reset the clock (page 26).
		• The program contains copy protection signals that restricts copying.
		• The timer setting overlapped with another setting that has priority.
	Timer recording does not start.	• No disc is inserted.
		• A disc is not recordable (finalized DVD-RW/-R, finalized DVD+R, a fully
		recorded disc, etc.).
	Timer recording is not complete or did	• The timer setting overlapped with another setting that has priority
	not start from the beginning.	(page 42).
		• Disc space was not enough.
		• “Make Recording Compatible“ is not set to “ON”, when recording onto
		DVD+RW/+R that was recorded on other unit.
	Timer recording is impossible.	• Make sure appears on the front panel display of this unit. If not, press
		[TIMER SET].
	The remote control does not function.	• Batteries are weak.
		• There are obstacles between the remote control and the unit.
		• The remote control is far from the unit.
		• There are no batteries in the remote control.
		• Check if the unit is turned on.
		• The remote control is not pointed at the infrared sensor window on the unit.
		• Press [DVD] or [VCR], whichever you need. Then, try again.
		• Press [TIMER SET] to cancel the timer standby mode.
	The unit does not operate properly.	• When static electricity, etc., causes the unit to operate abnormally,
		unplug the unit and then plug it in again.

96 EN