Toshiba 20DL75, 15DL75 owner manual Troubleshooting, Control sensor in the TV

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Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptom and some solutions.

Symptom

Solution

TV will not turn on

Make sure the power cord is plugged in, then press POWER.

 

Make sure the appropriate device mode on the remote control is

 

 

selected.

 

The remote control batteries may be dead. Replace the batteries.

No picture, no sound

Check the antenna/cable connections.

No sound, picture OK

• The sound may be muted. Press VOLUME.

 

The station may have broadcast difficulties. Try another channel.

Poor picture, sound OK

Check the antenna connections.

 

The station may have broadcast difficulties. Try another channel.

 

Adjust the Picture menu.

Poor reception of broadcast channels

The station may have broadcast difficulties. Try another channel.

 

Check the antenna connections.

Black box appears on the screen

• The closed caption feature may be set to one of the Text modes

 

 

(Text1, Text2, Text3, or Text4). Turn closed captioning Off.

Unable to select a certain channel

• The channel may be erased with the Manual programming feature.

Multiple images

The station may have broadcast difficulties. Try another channel.

 

Antenna reception may be poor. Use a highly directional outdoor

 

 

antenna.

Poor color or no color

The station may have broadcast difficulties. Try another channel.

 

Adjust the Tint and/or Color in the Picture menu.

No stereo or SAP sound from a

Make sure the MTS feature is set properly.

known MTS broadcast

 

 

The top panel buttons do not operate

Check the Panel lock feature.

The remote control does not operate

Make sure the appropriate device mode is selected.

 

Remove all obstructions between the remote control and the remote

 

 

control sensor in the TV.

 

The remote control batteries may be dead. Replace the batteries.

Appendix

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Contents 15DL75 20DL75 Appendix IndexSafety Precautions Child Safety Installation CareService DamageAppendix Supplied accessories Connecting the power cordIntroduction Welcome to ToshibaExploring your new TV IntroductionAdjusting the TV viewing angle You can adjust the angle of the TV screenRear terminal cover Cable clamperConnecting your TV Connecting your TVConnecting an antenna or cable TV Connecting a cable converter box and a VCR Connecting a VCRConnecting a cable converter box From Antenna Stereo VCR Introduction Connecting yourTV Control Connecting an audio system Connecting a camcorderConnecting a personal computer PC Using the remote control Learning about the remote controlInstalling the remote control batteries Remote control effective rangeSetting up your TV Learning about the menu systemSetting up your TV Changing the on-screen display languageAdding channels to the TVÕs memory Programming channels automaticallyAdding and erasing channels manually Changing channelsProgramming your favorite channels Using the TVÕs features Switching between two channels using Channel ReturnUsing the Blue screen feature Selecting the video input sourceUsing the V-Chip menu Setting Lock on/off Press y or z to highlight Lock Chip Parental menu setupIf Lock is already set, enter the password requested Adjusting the picture Selecting the picture modeUsing Remote Settingup YourTV UsingtheTVÕs Features AppendixTo view text, select Text1, Text2, Text3, or Text4 Using the closed caption featureUsingtheTVÕs Features To turn on or off the Closed Caption feature Using the Panel lock featureSetting the sleep timer Selecting stereo/SAP broadcasts Adjusting the soundMuting the sound Introduction Connecting YourTV Usingthe RemoteControl Using the WOWª surround sound featureSelecting the audio mode Adjusting the sound quality Using the StableSound¨ featureUsing the PC setting feature Using the Auto off feature Understanding the last mode memory featureDisplaying on-screen information To deactivate the Auto off Select Off in aboveSpecifications AppendixTroubleshooting Control sensor in the TVLimited United States Warranty for LCD TV LCD Television Models Smaller than 26ÓLimited Canada Warranty for LCD TV Index Channel programmingService Centers