Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.
The disc table comes back out automatically, shortly after the disc table is closed.
The disc is dirty or warped.
\Refer to “Disc Care” (page 49).
The disc is not placed properly on the disc table.
\Use the disc table guide to align the disc (page 24).
Region number does not conform with this unit.
\If the region number on the disc does not match the number on the player, the disc cannot be used (page 56).
There is condensation on the operating section of the player.
\Allow time for condensation to evaporate. If player is near an air conditioning unit, you should move the player (page 50).
Playback is not possible.
The disc has been loaded upside down.
\Check that the disc has been loaded with the label side facing up.
mark appears on screen.
The selected function does not operate for that disc.
mark appears on screen.
The operation is prohibited by the player.
Picture playback stops and the operation buttons cannot be used.
Player malfunctions.
\Stop disc playback (press STOP 7), then start playback again.
New settings made in the Setup screen menus while a disc is playing are ineffective.
Some settings can be changed while a disc is playing, but are not effective. This is not a malfunction.
\Make the same setting when the player is stopped.
\Stop disc playback (press STOP 7), then start playback again. When playback is resumed, the new settings should be in effect. Please note that making settings in the Setup screen menus may cancel the resume function.
Settings are canceled.
When the power is turned off by power failure or by unplugging the power cord, settings will be canceled.
\Before unplugging the power cord, press 
STANDBY/ON and check that
No picture.
The rear panel’s VIDEO OUT SELECT switch setting is not correct.
\Check that the VIDEO OUT SELECT switch is set to the correct position for the monitor connection you are using (page 17).
Connection is incorrect.
\Check that cord connections are correct and that plugs are firmly connected.
Operation (settings) of TV or AV amplifier is not appropriate.
\Be sure that your TV, receiver, or amplifier is set up to view DVD playback.
The screen is stretched or aspect does not change.
The multi aspect setting is not appropriate.
\Change the aspect setting in the [TV Screen] setting in the Setup screen Video menu to the screen type most appropriate to the TV or monitor you are using (page 22).
Picture disturbance during playback or dark.
This is not a malfunction.
\This player is compatible with
When recorded on a VCR or passed through an AV selector, there is disturbance in the playback picture.
This is not a malfunction.
\Due to the player’s copy protection circuits, connection of this device through a VCR or an AV selector may prevent recording or cause picture problems.
Remote control operation is not possible.
The rear panel control input jack on the player is being used.
\Point the remote control at the component that the player is connected to (page 18).
The remote control is too far from the player, or the angle with the remote sensor is too wide.
\Be sure to operate the remote from a location within its operating range (page 9).
The batteries are exhausted.
\Replace the exhausted batteries with all new batteries (page 8).
ADDITIONAL INFORMATION
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