Amacom Technologies manual EZDVD+RW USB Drive Does Not Work on an Older Laptop Computer

Page 17

A M A C O M

E Z D V D + R W

The EZDVD+RW USB Drive Does Not Work on an Older Laptop Computer:

Some older laptops use a USB port called an “Open Host” that is not compliant with the latest USB specification. If your laptop has an “Open Host” USB port, your EZDVD+RW USB drive may not be assigned a drive letter when connected to the laptop. Try following the USB Guidelines. They are designed to help you avoid some of the problems caused by non-compliant USB devices. If you continue to have problems, contact the manufacturer of your laptop computer for additional information.

Troubleshooting For Firewire®

The EZDVD+RW Icon Does Not Appear on a Mac® OS Desktop:

•If you did not reboot your computer after installing the EZDVD+RW drivers, do so now.

•Check all connections.

•Make sure the EZDVD+RW is receiving power. If you are using a 4 pin connector, make sure your power supply is connected and working. If you are using a 6 pin connector make sure the green power light is on.

•If the problem continues, there may be an extension conflict on your system. Please consult the Amacom® web site for additional troubleshooting information.

•Make sure the Amacom® drivers are installed. The Amacom® software CD shipped with your EZDVD+RW includes drivers required for the Firewire® cable. Restart after running the Amacom® drivers installer.

•If you are connected to a Firewire® repeater/hub, ensure it is connected correctly and has power.

•Try connecting the EZDVD+RW Firewire® cable directly to one of the Firewire® connections on your computer, rather than a Firewire® device.

It may be because there are other bus-powered devices connected and there is not enough available power for the EZDVD+RW. If this condition exists try the following:

•Disconnect other Firewire® devices from the computer.

•Connect the AC adapter to the other device(s).

NOTE: To prevent data loss, do not plug in additional Firewire® devices while any Firewire® device is in use.

17

Page 16 Page 18
Image 17
Page 16 Page 18
Contents A C O M A C O M Copyrights N T E N T S E C a U T I O N S Health and Safety Precautions Handling PrecautionsT T I N G S T a R T E D What are the Benefits of Using DVD+RW?A T I S D V D + R W ? P Y R I G H T W a R N I N GT T I N G U P T H E H a R D W a R E P a C K I N G T H E E Z D V D + R WPC Windows ME, Windows 2000 & Windows XP V I C E D R I V E R InstallationUSB Mac OS 9.1 & Above FireWireTurn on your computer and wait for Mac OS to finish loading PC Windows 98SE, Windows ME, WindowsRoxio Toast Lite Mac Only D I T I O N a L S O F T W a R E InstallationRoxio Easy CD Creator Basic PC Only I N G Y O U R E Z D V D + R W D R I V E Cyberlink PowerDVD PC OnlyInserting Discs Into The Drive Your disc is now ready for useReading Discs TroubleshootingWriting Discs System Requirements PCSystem Requirements Mac GuidelinesDo’s Don’ts · Check all connections Any Firewire device whileDo not connect or disconnect EZDVD+RW USB Drive Performance Seems Slow Flip2disk Is Not Assigned a Drive Letter under WindowsCheck all connections EZDVD+RW USB Drive Does Not Work on an Older Laptop ComputerProblems caused by non-compliant Firewire devices Identifying Your Version of Windows UK & Europe N T a C T D E T a I L S
Top Page Image Contents