Onkyo SP404 instruction manual Troubleshooting

Page 54

DV-SP404.404E_En.book Page 54 Wednesday, June 7, 2006 1:50 PM

Troubleshooting

If you have any trouble using your DV-SP404/DV-SP404E, check the following table for possible causes and remedies. If you still can’t resolve the issue yourself, please contact your Onkyo dealer.

 

Symptoms

Causes

Remedies

 

 

 

 

 

 

The power cord is not connected.

Connect the power cord to a suitable wall outlet

 

 

(page 23).

 

 

 

 

 

 

 

 

Can’t turn on the DV-

 

Turn off the DV-SP404/DV-SP404E, wait five sec-

 

 

onds, then try turning it on again. If that fails, dis-

 

SP404/DV-SP404E?

External interference is affecting the DV-

 

connect the power cord from the wall outlet, wait

 

 

SP404/DV-SP404E’s digital circuitry.

 

 

five seconds, reconnect it, then try turning it on

 

 

 

 

 

 

again.

 

 

 

 

 

The disc tray won’t

The disc is not centered in the disc tray.

Place the disc in the center of the disc tray

 

(page 26).

 

close properly?

 

 

 

 

 

The disc is dirty.

Remove the disc and clean it (page 10).

 

 

 

 

 

 

 

 

No disc is loaded.

Load a disc (page 26).

 

 

 

 

 

 

The disc cannot be played because it’s

Use only compatible discs (page 8).

 

 

incompatible.

 

 

 

 

 

 

 

 

 

The disc is upside down.

Load the disc the correct way up (page 26).

 

 

 

 

 

 

The disc is not centered in the disc tray.

Place the disc in the center of the disc tray

 

 

(page 26).

 

Can’t start playback?

 

 

 

 

 

The disc is dirty.

Remove the disc and clean it (page 10).

 

 

 

 

 

 

 

 

The disc uses parental lock and the Paren-

Turn off the Parental Lock function (page 46).

 

 

tal Lock function is on.

 

 

 

 

 

 

 

 

 

The DVD-Video disc is intended for use

If the region number on the disc does not match

 

 

the region number on the DV-SP404/DV-SP404E,

 

 

in another region.

 

 

the disc can’t be played (page 50).

 

 

 

 

 

 

 

 

The picture distorts

The disc is dirty.

Remove the disc and clean it (page 10).

Player

 

 

You’re using the Fast Forward or Fast

A little picture distortion may occur when using

occasionally?

 

 

Reverse function.

these functions. This is normal.

 

 

DVD

 

 

 

 

The DV-SP404/DV-SP404E is connected

 

Picture instability or

to your TV via a VCR or other video

Connect the DV-SP404/DV-SP404E directly to

 

noise?

equipment and a copy-protection system

your TV (page 18).

 

 

is affecting the picture.

 

 

 

 

 

 

 

The wrong input source is selected on

On your TV, select the input to which the DV-

 

No picture?

your TV.

SP404/DV-SP404E is connected.

 

 

 

 

The video cable is not connected properly.

Check the video cable and correct as necessary

 

 

 

 

(page 18).

 

 

 

 

 

 

 

 

 

If there’s a power failure, or the power

Before you disconnect the power cord, set the DV-

 

 

SP404/DV-SP404E to Standby by pressing the

 

Settings are not saved?

cord is disconnected inadvertently, any

 

[STANDBY/ON] button, and wait until “OFF”

 

 

settings are lost.

 

 

has disappeared from the display.

 

 

 

 

 

 

 

 

 

The DV-SP404/DV-SP404E is connected

 

 

 

to your TV via a VCR or other video

Connect the DV-SP404/DV-SP404E directly to

 

Brightness is unstable

equipment and a copy-protection system

your TV (page 18).

 

or the picture is noisy?

is affecting the picture.

 

 

 

 

 

 

 

Your TV doesn’t support progressive

Reset the DV-SP404/DV-SP404E to its initial set-

 

 

scanning.

tings (page 42).

 

 

 

 

 

Chapters or tracks don’t

You are using repeat playback, program

 

 

play in the correct

Select normal playback (pages 34–36).

 

playback, or random playback.

 

order?

 

 

 

 

 

 

 

 

 

Buttons on the DV-

 

Turn off the DV-SP404/DV-SP404E, wait five sec-

 

Power supply voltage fluctuations and

onds, then turn it on again. If that doesn’t resolve

 

SP404/DV-SP404E and

 

other anomalies, such as static electricity,

the issue, disconnect the power cord from the wall

 

remote controller don’t

 

can interfere with normal operation.

outlet, wait five seconds, reconnect it, then try

 

work?

 

 

again.

 

 

 

 

 

 

 

54

Image 54
Contents DV-SP404 DV-SP404E Important Safety Instructions Power PrecautionsImportant Safety Instructions Installing this UnitPrecautions Label on the right is applied on the rear panelFor U.S. models FCC Information for UserTable of Contents Supplied Accessories FeaturesIntroduction Introduction Disc NotesDisplaying DivX subtitle files About WMAAbout DivX DivX video compatibilityCleaning Discs Handling DiscsStoring Discs Using the Remote Controller Before Using the DV-SP404/DV-SP404EInstalling the Batteries Open the battery compartment, as shownFront & Rear Panels Front PanelFront & Rear Panels DisplayAC Inlet 23 not North American model AV Connector 20 European model onlyRear Panel Video Video OUT 20 not European modelRemote Controller Fast Forward Button 27 Play Mode buttonSetup button 24 Display buttonConnecting the DV-SP404/DV-SP404E AV Cables & ConnectorsRCA/phono AV Connection Color Coding Connecting the DV-SP404/DV-SP404E Basic SetupImportantNotes STANDBY/ON Using Scart European model only Connecting Your TVUsing S-Video not European model Using Component VideoUsing Hdmi About HdmiConnecting to an AV Receiver Before connectingPower outlet on the wall Connecting the Power/Turning on the DV-SP404/ DV-SP404EConnect the power cord into North American modelGetting Started Getting Started Setting the language of this player’s on-screen displaysDisplay settings Select OSD Language fromPlaying discs3 Load a disc Press Play to start playbackPress OPEN/CLOSE to open Disc tray Basic playback controls Resume and Last MemoryDVD-Video disc menus Video CD PBC menus Only Button What it doesDisplays the PBC menu Hint Playing discs Scanning discsPlaying in slow motion Press To reverse Playing discsFrame advance/frame reverse Viewing a Jpeg slideshow Or advance a frame at a timeBrowsing video content with the Disc Navigator Menu Press Setup and select DiscNavigator from the on-screen Use the cursor But Tons and Enter to navigateLooping a section of a disc Using repeat play Random from the list of func Using random playPress Play Mode and select Tions on the leftCreating a program list Other functions available from the program menu Searching a discSelect a subtitle option Switching subtitles Switching audio language/channelPress Subtitle repeatedly to Press Audio repeatedly to selectSwitching camera angles Zooming the screenDisplaying disc information Audio Settings and Video Adjust menus Audio Settings and Video Adjust menus Video Adjust menuInitial Settings menu Using the Initial Settings menuInitial Settings menu Digital Audio Out settingsVideo Out settings Language settings Display settingsOptional settings Setting/changing the Parental Lock Registering a new passwordChanging your password Parental LockSelect Country Code Setting/changing the Country/Area codeCountry/Area code list Select a Country/Area codeDisplaying your DivX VOD registration code About DivX VOD contentPlaying DivX VOD content Select Options, then DivX VODAdditional information Resetting the playerSetting the TV system Not North American model Screen sizes and disc formatsTitles, chapters and tracks Selecting languages using the language code listAdditional information DVD-Video regionsLanguage code list Language Code LetterGlossary Progressive scan video Regions DVD-Video onlySampling frequency Troubleshooting Troubleshooting Jpeg discs? Remote controllerCan’t play MP3/WMA Can’t select MP3 files?Hdmi troubleshooting Specifications GeneralMemo Onkyo Europe Electronics GmbH Onkyo Europe UK Office