Onkyo SP404 instruction manual Hdmi troubleshooting

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DV-SP404.404E_En.book Page 57 Wednesday, June 7, 2006 1:50 PM

Troubleshooting—Continued

HDMI troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble cannot be rectified after checking the items below, ask our customer center or your dealer to carry out repair work.

Problem

Remedy

 

 

 

• This unit has been designed to be compliant with HDMI (High Definition Multime-

 

dia Interface). Depending on the component you have connected, unreliable signal

 

transfers may result.

 

• If the front panel HDMI indicator is lit:

 

You won’t hear any sound from the HDMI output if the source component is

 

only DVI/HDCP-compatible.

No HDMI audio output.

• If the front panel HDMI indicator is unlit then:

Make sure that you’ve selected this player as the HDMI input in the settings for

 

 

the component you’re using. You may need to refer to the instruction manual of

 

the component to do this.

 

Check that the HDMI cable is connected properly and that the cable isn’t dam-

 

aged.

 

Check that components connected using the HDMI interface are switched on

 

and HDMI compatible.

 

 

 

• Make sure that you’ve selected this player as the HDMI input in the settings for the

 

component you’re using. You may need to refer to the instruction manual of the com-

 

ponent to do this.

 

• Check that the HDMI cable is connected properly and that the cable isn’t damaged.

 

• Check that components connected using the HDMI interface are switched on and

 

HDMI compatible.

No HDMI video output

• This unit has been designed to be compliant with HDMI (High Definition Multime-

 

dia Interface). Depending on the component you have connected, using a DVI con-

 

nection may result in unreliable signal transfers.

 

• Make sure the resolution on this player matches that of the component you have

 

connected using HDMI. See HDMI Resolution on page 44 to change the HDMI res-

 

olution. See Resetting the output resolution to the default setting with HDMI con-

 

nection on page 21 if you want to reset the output resolution.

 

 

No multichannel HDMI audio.

• Make sure the HDMI OUT setting is set to Auto (see HDMI Out on page 43 to do

this).

 

 

 

A connected DVI component (with

• This unit has been designed to be compliant with HDMI (High Definition Multime-

HDCP) doesn’t work with this

dia Interface). Depending on the component you have connected, using a DVI con-

player.

nection may result in unreliable signal transfers.

 

 

Note:

Static electricity or other external influences may cause malfunctioning of this unit. In this case, unplug the power cord and then plug back in. This will usually reset the unit for proper operation. If this does not correct the problem, please consult your nearest our customer center.

The DV-SP404/DV-SP404E contains a microcomputer for signal processing and control functions. In very rare situ- ations, severe interference, noise from an external source, or static electricity may cause it to lockup. In the unlikely even that this should happen, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.

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Contents DV-SP404 DV-SP404E Important Safety Instructions Important Safety Instructions PrecautionsPower Installing this UnitLabel on the right is applied on the rear panel PrecautionsFCC Information for User For U.S. modelsTable of Contents Supplied Accessories FeaturesIntroduction Disc Notes IntroductionAbout DivX About WMADisplaying DivX subtitle files DivX video compatibilityCleaning Discs Handling DiscsStoring Discs Installing the Batteries Before Using the DV-SP404/DV-SP404EUsing the Remote Controller Open the battery compartment, as shownFront Panel Front & Rear PanelsDisplay Front & Rear PanelsRear Panel AV Connector 20 European model onlyAC Inlet 23 not North American model Video Video OUT 20 not European modelRemote Controller Setup button 24 Play Mode buttonFast Forward Button 27 Display buttonConnecting the DV-SP404/DV-SP404E AV Cables & ConnectorsRCA/phono AV Connection Color Coding Connecting the DV-SP404/DV-SP404E Basic SetupImportantNotes STANDBY/ON Using S-Video not European model Connecting Your TVUsing Scart European model only Using Component VideoAbout Hdmi Using HdmiBefore connecting Connecting to an AV ReceiverConnect the power cord into Connecting the Power/Turning on the DV-SP404/ DV-SP404EPower outlet on the wall North American modelGetting Started Display settings Setting the language of this player’s on-screen displaysGetting Started Select OSD Language fromPlaying discs3 Load a disc Press Play to start playbackPress OPEN/CLOSE to open Disc tray Resume and Last Memory Basic playback controlsDVD-Video disc menus Video CD PBC menus Only Button What it doesDisplays the PBC menu Hint Playing discs Scanning discsPlaying in slow motion Frame advance/frame reverse Viewing a Jpeg slideshow Playing discsPress To reverse Or advance a frame at a timeBrowsing video content with the Disc Navigator Navigator from the on-screen Press Setup and select DiscMenu Use the cursor But Tons and Enter to navigateLooping a section of a disc Using repeat play Press Play Mode and select Using random playRandom from the list of func Tions on the leftCreating a program list Searching a disc Other functions available from the program menuPress Subtitle repeatedly to Switching subtitles Switching audio language/channelSelect a subtitle option Press Audio repeatedly to selectSwitching camera angles Zooming the screenDisplaying disc information Audio Settings and Video Adjust menus Video Adjust menu Audio Settings and Video Adjust menusUsing the Initial Settings menu Initial Settings menuDigital Audio Out settings Initial Settings menuVideo Out settings Language settings Display settingsOptional settings Changing your password Registering a new passwordSetting/changing the Parental Lock Parental LockCountry/Area code list Setting/changing the Country/Area codeSelect Country Code Select a Country/Area codePlaying DivX VOD content About DivX VOD contentDisplaying your DivX VOD registration code Select Options, then DivX VODSetting the TV system Not North American model Resetting the playerAdditional information Screen sizes and disc formatsAdditional information Selecting languages using the language code listTitles, chapters and tracks DVD-Video regionsLanguage Code Letter Language code listGlossary Progressive scan video Regions DVD-Video onlySampling frequency Troubleshooting Troubleshooting Can’t play MP3/WMA Remote controllerJpeg discs? Can’t select MP3 files?Hdmi troubleshooting General SpecificationsMemo Onkyo Europe UK Office Onkyo Europe Electronics GmbH