Vizio VBR133 Phone, Fax, Hours of operation, There is no power, Cannot view movies in 3D

Page 43

Troubleshooting & Technical Support

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Products are often returned due to a technical problem rather than due to a defect. If you are experiencing a problem when using your TV, try to fix the issue using this troubleshooting guide.

If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s commitment to service excellence.

Phone:

(877) 698-4946

Web: www.VIZIO.com

Fax:

(949) 585-9563

Hours of operation:

Email:

techsupport@vizio.com

Monday - Friday: 6 am to 9 pm (PST)

 

 

Saturday - Sunday: 8 am to 4pm (PST)

There is no power.

•Ensure the power cord is securely connected to a working electrical outlet.

•Press the Power/Standby button on the remote or touch the Power/ Standby control on the player.

•Try plugging the power cord into a different electrical outlet.

Nothing happens when I press buttons on the remote.

•Place new batteries in the remote. Ensure the batteries are inserted correctly.

•Ensure no objects are blocking the front of the 3D Blu-ray Player

•When using the remote, point it directly at the 3D Blu-ray Player.

•If you see , the action you are trying to perform is not allowed by the Player or disc.

My Blu-Ray or DVD disc does not play.

•Ensure the disc is clean and free of scratches.

•If you are using parental controls, the disc may not play.

I cannot connect the Player to my network.

•Unplug the modem/router and the Player. Wait 10 seconds, then turn them back on.

•Ensure the ethernet cable is securely connected to both the Player and your modem/router.

•Refer to your modem/router user guide.

I cannot view movies in 3D.

•Ensure you have a 3D TV with matching 3D glasses, a high-speed HDMI cable, and a Blu-ray 3D disc.

•Ensure the Player is connected to your 3D TV with a high-speed HDMI cable.

•Charge or replace the battery in your active-shutter 3D glasses

•Ensure your 3D TV is in 3D mode, and that the movie you are playing is a Blu-ray 3D disc.

The picture quality seems low.

•Connect the Player to your TV using an HDMI cable for the best picture quality.

•Connect the Player to an HDTV capable of displaying 720p or 1080p for the best picture quality.

•Ensure the cables connecting the Player to your TV are securely connected.

•Watch Blu-ray discs for the best picture quality. DVD discs are limited to 480p resolution.

•To view streaming video (Netflix, VUDU), a high-speed wired/wireless Internet connection is required.

I am having trouble with Internet Apps.

•If you experience issues with Apps, please contact:

Netflix: www.netflix.com/help or 1-866-579-7113

Pandora: www.pandora.com/support

VUDU: www.VUDU.com/support or 1-888-554-8838

Amazon: Select the Contact Us button in the right-hand column of the Help page in the App.

Blockbuster: www.blockbuster.com/help or 1-866-692-2789 HULU Plus: www.hulu.com/help

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Contents 3D BLU-RAYPLAYER with Internet Apps To qualify for Energy Star rating Product Registration When Reading this ManualThank You for Choosing Vizio My Product InformationImportant Safety Instructions Class 1 Laser Product Important Safety Information for Viewing 3D Content Table of Contents Legal & Compliance Rear Panel Front PanelRemote Control Replacing the Batteries Connecting the Player to an Electrical Outlet Inspecting the Package ContentsConnecting the Player to Your TV Better Sound Up to Channels Good Sound Connecting the Player to Your Home Audio SystemYour TV Connecting to a Wired Network Setting Up Your Network ConnectionPlaying a Disc Navigating the On-Screen MenuBasic Playback Functions SelectViewing USB Media Video and Audio Viewing BD-Live ContentAdvanced Playback Functions Playing USB Photos and Audio PowerViewing a Photo Slide Show USB Media Playback ControlsAdjusting the Slide Show Settings Changing the Display Resolution Adjusting the Display SettingsActivating Film Mode Adjusting the Aspect RatioAdjusting the Deep Color Setting Changing the Blu-ray 3D Mode Adjusting the Audio SettingsHighlight Automatic or Forced 2D and press OK Changing the PCM Downsampling Rate Adjusting the Digital Audio OutputActivating or Deactivating Dynamic Range Control Changing the Stereo Downmix SettingChanging the Player’s On-Screen Menu Language Changing the On-Screen Menu LanguageChanging the Disc’s Menu Language Changing the Audio Language Changing the BD-Live SettingsChanging the Subtitle Language Viewing BD-Live Storage Settings Changing BD-Live AccessErasing Blu-ray Memory Storage Setting the Parental Country Setting the Parental ControlsCanada China Activating or Deactivating the Parental Controls Setting the Parental Restriction LevelChanging the Parental Code Changing the System SettingsActivating or Deactivating Disc Autoplay Setting Auto Power DownMinutes Minutes Enabling or Disabling CEC Support Setting the Screen Saver DurationUpdating the Player’s Firmware Via Your Home Network Restoring the Player’s Factory Defaults Adjusting the Network SettingsViewing the Info Screen Adjusting the Wired SettingsIP Address Subnet Mask Gateway Primary DNS Secondary DNS VBR133 Opening a Vudu Account Using the Netflix AppUsing the Vudu App Opening a Netflix AccountUsing Vudu to Watch a Movie Opening a Pandora Account Using the Pandora AppLogging Into Your Pandora Account Listening to Music Using PandoraThumbs Up and Thumbs Down Additional Pandora Menu Options Using the Hulu AppFax There is no powerNothing happens when I press buttons on the remote PhoneWeight DimensionsResolutions Supported Audio Dolby Personal Data Type of ServiceParts and Labor Limitations and ExclusionsIC Statement Dhhs and FDA safety certificationFCC Class B Radio Interference Statement RF Exposure InformationVizio Internet Applications VIA Policy Internet Access Required for VIA Services and UpdatesLicenses Open Source Software NoticeVIA Services Content Disclaimer Availability of Content on VIA ServicesVizio Privacy Policy and VIA Software License Agreement
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VBR133 specifications

The Vizio VBR133 is a versatile and feature-rich Blu-ray player that has garnered attention for offering exceptional performance and a wide array of capabilities. This model stands out in the market for its ability to deliver high-definition content through its support for Full HD 1080p playback, ensuring sharp and vibrant visuals that elevate the home viewing experience.

One of the key features of the VBR133 is its compatibility with various disc formats, including standard Blu-ray discs, DVDs, and CDs. This versatility allows users to enjoy a comprehensive library of media without being restricted to a single format. Moreover, the VBR133 supports numerous video and audio formats, ensuring that users can access their favorite content seamlessly.

In terms of connectivity, the Vizio VBR133 is equipped with HDMI output, which enables easy connection to modern HDTVs and enhances the quality of audio and video signals. Additionally, it features a USB port that allows users to play media files directly from flash drives or external hard drives, further broadening the range of viewing options available.

The Vizio VBR133 also boasts integrated 1080p upscaling technology, which enhances the resolution of standard DVDs to near-HD quality. This feature is particularly beneficial for those who have extensive DVD collections and wish to improve their viewing experience without upgrading to high-definition discs.

Another notable aspect of the VBR133 is its user-friendly interface, designed to simplify navigation through menus and media options. This makes it easy for users of all ages to operate the device and enjoy their favorite content without frustration.

Moreover, the VBR133 includes built-in streaming capabilities, allowing users to access popular online streaming services. This feature effectively transforms the Blu-ray player into a multimedia hub, enabling access to a diverse selection of movies, series, and documentaries beyond physical media.

The sleek design of the Vizio VBR133 complements modern home entertainment setups, and its compact size ensures that it can fit comfortably in any media center or shelf space. This combination of functionality, aesthetics, and robust technology makes the Vizio VBR133 an appealing choice for movie enthusiasts seeking a reliable and efficient Blu-ray player.
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