Samsung WS-32Z308P manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “ ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the MUTE ( ) button on the remote control has
		been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference often occurs due to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents Colour Television Page Contents Symbols Front of the TV View of Your Television depending on the modelSide of the TV Connection PanelsInfrared Remote Control depending on the model Infrared Remote Control depending on the model Inserting the Batteries in the Remote Control Connecting to an Aerial or Cable Television NetworkRear of the TV Switching Your Television On and Off Placing Your Television in Standby ModeMains lead is attached to the rear of your television Viewing Function Menu Function Becoming Familiar with the Remote ControlPlug & Play Plug & Play FeatureChoosing Your Language Viewing the DemonstrationEastren Europe Storing Channels AutomaticallySorting the Stored Channels BG DK I L Storing ChannelsManuallyChannel mode Skipping Unwanted Channels Assigning Names to Channels Fine Tuning Channel Reception Changing the Picture Standard Viewing requirementsDynamic Standard Movie Custom Warm2 Warm1 Normal Cool1 Cool2 Customizing the Picture SettingsAuto Wide, 169, Panorama, Zoom1, Zoom2 Selecting the Picture Size depending on the modelScan Mode Extra Picture SettingsDigital NR DNIe DemoUsing the Tilt Control Feature Setting the Blue ScreenChanging the Sound Standard Freezing the Current PictureWatching a given broadcast Custom Standard Music Movie SpeechAdjusting the Sound Settings Turbo Sound Auto VolumePseudo Stereo / Dolby Virtual Standard, Music, Movie, and SpeechSelecting the Melody DUAL- I → DUAL- II → Mono Selecting the Sound Mode depending on the modelSetting and Displaying the Current Time Setting the Sleep Timer Auto Power Off Switching the Television On and Off Automatically10 √ Setting the Preferred Volume Level/ChannelEXT1 EXT2 EXT3 S-Video Component Edit NameTV EXT1 EXT2 EXT3/S-Video Viewing the Picture In Picture PIP depending on the modelLarge Small Double Window 16 PIP Easy functions of remote controlPosition , and Programme Or EXT3/S-VideoDisplaying the Teletext Information Teletext FeatureSelecting a Page by Number Using the various display optionsUsing Flof to Select a Storing Teletext PagesLeisure Connecting to the External Input/Outputs Connecting to the RCA Input EXT1 EXT2 EXT3/S-Video Component Viewing Pictures From External SourcesAutomatic Degaussing to Remove Colour Patches Troubleshooting Before Contacting Service Personnel Memo Memo After Sales Service