Samsung BD-UP5000 user manual Troubleshooting

Page 65

troubleshooting

PROBLEM

 

SOLUTION

 

 

 

If the HDMI output is set to a resolution

•

Press the ] button (in front panel) for more than 5 seconds with no disc

your TV cannot support (for example,

 

inside. All settings will revert to the factory settings.

1080p), you may not see a picture on

 

 

your TV.

 

 

 

 

 

Forgot password

•

Press the ] button (in front panel) for more than 5 seconds with no disc

 

 

inside. All settings including the password will revert to the factory

 

 

settings. Don't use this unless absolutely necessary.

 

 

 

If you experience other problems.

•

Go to the contents and find the section of the instruction book that

 

 

contains the explanations regarding the current problem, and follow the

 

 

procedure once again.

 

•

If the problem still cannot be solved, please contact your nearest Samsung

 

 

authorized service center.

 

 

 

The picture is noisy or distorted

•

Make sure that the disc is not dirty or scratched.

 

•

Clean the disc.

 

 

 

No HDMI output.

•

Check the connection between the TV and the HDMI jack of the Duo HD

 

 

player.

 

•

Check if your TV supports 480p/720p/1080i/1080p HDMI input

 

 

resolution.

 

 

 

Abnormal HDMI output screen.

•

If random noise appears on the screen, it means that TV does not support

 

 

HDCP (High-bandwidth Digital Content Protection).

 

 

 

M ` When the factory default settings are restored, all the user data stored in the persistent storage will be deleted.

64_ troubleshooting

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Contents Duo HD Player Page Player Features Key features of your new Duo HD playerBlu-ray Disc Features HD DVD FeaturesWhat’s included Check for the supplied accessories belowGraphic planes HD VideoClass 1 Laser Product Safety informationProduct Precautions Important Safety Instructions Restrictions on Playback Maintenance of CabinetHandling Cautions Contents  contents Before Reading the User’s Manual Getting startedIcons that will be used in manual About the use of this user’s manualLogos of Discs that can be played Disc Type and CharacteristicsDisc types that can be played Blu-ray Disc Compatibility Discs that cannot be playedRegion code Disc Types HD DVD Disc CompatibilityDisc Format Disc Storage & ManagementDisc Handling Disc StorageFront Panel Display DescriptionFront Panel Rear Panel Make sure to match the + and ends Tour of the Remote ControlMotrcontrole e Setting the Remote Control Remote controlTV Power TV Input SELBrand Code Controllable TV CodesConnections Connecting to a TV with an Hdmi CableHdmi Auto Detection Function ~ What is the HDCP?Audio Cable HDMI-DVI cable Not included Connecting to a TV with DVI CableAudio Cable Component cable Not included Ctionsconn Connecting to a TV ComponentAudio Cable Connecting to a TV S-VideoConnecting to a TVVideo Connecting to an Audio System 2 Channel Amplifier Connecting to an Audio System 7.1 Channel Amplifier Connecting to an Audio System Dolby Digital, DTS Amplifier Connecting to an Audio System Hdmi supported Amplifier Connecting to the Internet HD DVD-R DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVD Basic functions of your Duo HD playerBefore Playing Playing a Disc On-Screen Menu NavigationTo play a twin-format HD DVD disc Using the Search and Skip FunctionsSearching through a Chapter or Track hAZCV Skipping TracksStep Motion Play Slow Motion Play/Step Motion PlaySlow Motion Play Setting the Clock System setupChoose your time zone Set the clockSetting up the Language Options Language setup~ Audio For the disc audio language ~ Subtitle For the disc subtitlesDigital Output Audio setupSetting up the Audio Options Hdmi PCM Down SamplingDynamic Compression LSB, RSB Setting up the Speaker OptionsSubwoofer LFE On, Off Surround Back Large, Small, None Setting up the Video display/output Options Display setupTV Aspect Letter BoxDisplay ResolutionMovie Frame 24 Fs Screen Message Component Video/S-Video SetupFront Display ~ BD/HD DVD playbackSetting up the Hdmi setup options Hdmi setupEstup Hdmi ~ On Anynet+ functions will workSharpness Hdmi FormatDVD Noise Reduction Playback control buttons Menu operation buttonIf you forgot your password Parental setupSetting up the Parental Lock Changing the Password Setting the Rating LevelTCP/IP Setting Network setupCookie Setting Proxy SettingSettings, etc Cookie is a small text file that is stored while you areNetwork Throughput NTP Server SettingMac Address Estup entworkTo delete a directory System Device ManagementFirmware Upgrade System upgrade. The system update gets started Umepgrad Syst System InformationWatching a movie Using the Display FunctionUsing the Color KeyA, B, C, D Button Using the Title Menu Using the Disc Menu & Popup/Title MenuUsing the Disc Menu Repeat Play Using the A-B Repeat functionRepeat playback Control. Repeat screen appearsChanges when the button is pressed repeatedly Using the Audio buttonSelecting the Audio Language Press the Audio button during playback. The AudioSelecting the Subtitle Language Using the Subtitle buttonUsing the Angle function Using the Cursor FunctionChanging the Camera Angle AmoviPlaying an Audio CDCD-DA Listening to musicAudio CDCD-DA Screen Elements Displays the media type Current track songRepeat Audio CDCD-DA Playlist Before requesting service, please check the following TroubleshootingDuo HD player is connected with the proper Amplifier If the disc is not encoded with the corresponding functionTroubleshooting Appendix SpecificationsNot ALL discs are compatible Compliance and Compatibility Notice~ For Duo HD Players progressive scan output Limited Warranty to Original Purchaser Contact Samsung World Wide

BD-UP5000 specifications

The Samsung BD-UP5000 is a versatile and cutting-edge Blu-ray player that stands out in a crowded marketplace. With a design that marries elegance and functionality, this player is tailored for those who demand high-quality media playback.

One of the standout features of the BD-UP5000 is its support for Ultra HD 4K Blu-ray discs, allowing users to experience movies with stunning clarity and detail. Coupled with HDR (High Dynamic Range) support, it delivers enhanced contrast and an expanded color palette, ensuring that shadows and highlights are rendered beautifully. The player also upscales standard Blu-ray and DVD content to near 4K quality, providing a richer viewing experience with enhanced clarity.

In terms of connectivity, the BD-UP5000 boasts dual HDMI outputs. This feature allows for direct, high-bandwidth connections to both your TV and audio system, ensuring you get optimal video and audio signals without compromising on quality. The player also includes USB ports for media playback directly from external drives, offering additional flexibility in how users enjoy their content.

The BD-UP5000 is powered by Samsung's Smart Hub, which provides access to a variety of streaming services such as Netflix, Amazon Prime Video, and YouTube. This feature turns the player into a versatile entertainment hub, allowing users to enjoy a wide array of online content in addition to their physical media collection.

Another notable characteristic of this player is its compatibility with various audio formats, including Dolby Atmos and DTS:X, which provide an immersive audio experience. This support for advanced audio formats ensures that users can fully enjoy the soundscapes of their favorite films.

Additionally, the BD-UP5000 supports various file formats, allowing for diverse media playback options. This includes popular formats like MKV, MP4, and JPEG, making it a practical choice for users who wish to view photos or play music directly from their devices.

In conclusion, the Samsung BD-UP5000 is a powerhouse of a Blu-ray player, equipped with 4K playback capabilities, smart features, and robust audio support. Its combination of advanced technologies makes it an enticing option for home theater enthusiasts looking to elevate their media experience to new heights. Whether you're a cinephile or simply someone who enjoys watching films, the BD-UP5000 is designed to meet and exceed your expectations.
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