Samsung DVD-S320, DVD-S221 manual Troubleshooting, Problem, Action

Page 47

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem

No operations can be performed with remote.

Disc does not play.

5.1channel sound is not being reproduced.

The

icon appears on

screen.

 

Disc Menu doesn’t appear.

Play mode differs from the Setup Menu selection.

The screen ratio cannot be changed.

No audio.

Forgot password

If you experience other problems.

Action

•Check the batteries in the remote. May need replacing.

•Operate the remote control at a distance of no more than 20 feet.

•Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try remote again.

•Ensure that the disc is installed with the label side facing up.

•Check the region number of the DVD.

•5.1 channel sound is reproduced only when the following conditions are met. :

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

•Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.

•Check if your audio system is connected and working properly.

•In a SETUP Menu, is the Audio Output set to Bitstream?

•The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

•Check if the disc has a Menu.

•Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

•The Screen Ratio is fixed on your DVDs.

•Make sure you have selected the correct Digital Output in the Audio Options Menu.

•Press power on from a cold start with no disc in the unit. Press the STOP and PLAY buttons simultaneously on the front panel for three seconds. The Select Menu Language display will appear. Select the desired language button. Press the SETUP button on the remote control to select the Parental Mode. The Parental Mode is now unlocked as indicated on the display. Press the DOWN button to select Parental. Press ENTER and the Create Password display will appear. You can now set your rating level and change your password to a new number.

•Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

•If the problem still cannot be solved, please contact your nearest authorized service center.

Page

P6

P9

P20

P23

P40~41

P40~45

P45

P44

P43

REFERENCE

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Contents DVD Player FCC Note for U.S.A PrecautionsDisc Storage Maintenance of CabinetHandling Cautions Safety Instructions Safety Instructions If remote doesn’t operate Properly AccessoriesInstall Batteries Remote Before You StartTable of Contents Discs which cannot be played with this player General FeaturesExcellent Sound Dolby Digital, a technology Play Region Number Disc Type and CharacteristicsDisc Markings DVD-S321 Description-Front PanelDVD-S221 DVD-S222/DVD-S320Front Panel Controls Front Panel Display Display IndicatorsRear Panel Description-Rear PanelTour of the Remote Control DVD Function Buttons Easy Remote Control Tour of the Remote Control DVD-S321 TOP Menu Button Repeat Button Stop Button Return ButtonSubtitle Button Angle Button Bookmark Button Display ButtonMethod Before Connecting the DVD PlayerChoosing a Connection Connection to an Audio SystemAV Cable Video Connection to a TV For VideoTV Normal, Widescreen, Projection, etc Method Good picture Better pictureRemoving Disc Pausing PlayPlaying a Disc Press the OPEN/CLOSE buttonSlow Motion Play Except CD Step Motion Play Except CDDuring play, press the Next Skip or Back Skip button Using the Search & Skip FunctionsSearching through a Chapter or Track Skipping TracksDuring play, press the Display button on the remote Using the Display FunctionWhen Playing a DVD When Playing a CD/VCDRepeat A-B Repeat PlayRandom Play DVD/VCD/CD/MP3 Program Play & Random PlayProgram Play DVD/VCD/CD/MP3 Screen Fit Play During play, press S.FIT button on remote controlFIT Play Digest may not operate depending on the disc in use Digest PlayDiges t Play During play, press the Digest buttonIndex View VCD Using the Disc View FunctionTrack View VCD Slow Repeat play Selecting the Audio Language Refer to Setting Up the Language Features onSelecting the Subtitle Language Changing the Camera Angle Using the Angle buttonUsing the instant replay function DVD Using the Instant Replay FunctionOn the remote Using the Bookmark FunctionUsing the Bookmark Function DVD/VCD Recalling a Marked SceneUsing the Zoom Function DVD/VCD Using the Zoom & 3D Sound FunctionsProgram/Random playback MP3 PlayMP3 Play Function CD-R MP3 discs On the remote Using the Setup MenuDifferent features This function changes the text language only Setting Up the Language FeaturesUsing the Player Menu Language SingUsing the Subtitle Language Using the Audio LanguageAbout the Change Password Setting Up the Parental ControlDynamic Compression Setting Up the Audio OptionsWith the unit in Stop mode, press the Setup button No audio will be heard Off Doesn’t output digital signalSetting Up the Display Options Turn on the TV Point the DVD’s remote at the TV If the TV turns off, setup is completeControlling a TV with the Remote TV CodesAction TroubleshootingProblem General SpecificationsOne 1 Year Parts and Labor Warranty for USA users onlyAH68-01039A REV.01
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