Samsung DVD-HD845 manual Troubleshooting, Problem Action

Page 58

Chapter 6

R E F E R E N C E

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem

 

Action

Page

No operations can be

Check the batteries in the remote control.

 

performed with the

 

They may need replacing.

 

remote control.

Operate the remote control at a distance of no more than 20 feet.

 

 

Remove batteries and hold down one or more buttons for several minutes to

P5

 

 

drain the microprocessor inside the remote control to reset it. Reinstall

 

 

 

batteries and try to operate the remote control again.

 

Disc does not play.

Ensure that the disc is installed with the label side facing up.

P8

 

Check the region number of the DVD.

5.1channel sound is • 5.1 channel sound is reproduced only when the following conditions are met. :

not being reproduced.

1)

The DVD player is connected with the proper Amplifier

P19

 

2)

The disc is recorded with 5.1 channel sound.

 

Check whether the disc being played has the “5.1 ch” mark on the outside.

 

Check if your audio system is connected and working properly.

P50~51

In a SETUP Menu, is the Audio Output set to Bitstream?

 

The

icon appears

• The features or action cannot be completed at this time because:

on screen.

1. The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

Disc Menu doesn’t appear.

Check if the disc has a Menu.

 

Play mode differs from

Some of the functions selected in the Setup Menu may not work properly if the

P43~57

the Setup Menu

 

disc is not encoded with the corresponding function.

 

 

selection.

 

 

 

 

 

The screen ratio

The Screen Ratio is fixed on your DVDs.

P52~53

cannot be changed.

 

 

 

 

 

No audio.

Make sure you have selected the correct Digital Output in the Audio Options

P50~51

 

 

Menu.

 

 

 

The screen is blocked

Press the

 

button for more than 5 seconds under no disc inside. All settings

P20

 

 

 

 

will revert to the factory settings.

 

 

 

Forgot password

Press the

 

button for more than 5 seconds under no disc inside.

 

 

 

 

 

 

 

All settings including the password will revert to the factory settings. Don't use

P55~57

 

 

this unless absolutely necessary.

 

If you experience other

Go to the contents and find the section of the instruction book that contains

 

problems.

 

the explanations regarding the current problem, and follow the procedure once

 

 

 

again.

 

 

 

 

If the problem still cannot be solved, please contact your nearest authorized

 

 

 

service center.

 

The picture is noisy or

Make sure that the disc is not dirty or scratched.

P4

distorted

Clean the disc.

 

ENG-58

Image 58
Contents DVD Player Important Safety Instructions Precautions FCC Note for U.S.AHandling Cautions Maintenance of CabinetDisc Storage If the remote control doesn’t operate properly AccessoriesInstall Batteries in the Remote control Before you startSetup ConnectionsGeneral Features Disc Markings Disc Type and CharacteristicsCharacteristics Region NumberFront Panel Controls DescriptionFront Panel Display Rear Panel Digital Audio OUT JacksTour of the Remote Control Choosing a Connection Before Connecting the DVD PlayerConnection to a TV Video Connections Connection to a TV S-VideoConnection to a TV Interlace What is Progressive Scan? Connection to a TV ProgressiveConnecting to a TV with DVI Jack Connecting to a TV with Hdmi JackWhat is the HDCP? Why does Samsung use HDMI?Hdmi connection description Connection to an Audio System 2 Channel Amplifier Turn on the DVD player, TV, and AmplifierENG-19 Playback Playing a DiscBefore Play Resume functionRemoving Disc Pausing PlayStopping Play Step Motion Play ExceptSearching through a Chapter or Track Using the Search and Skip FunctionsSkipping Tracks Using the Display Function When Playing a DVD/VCD/CD1CH Using the Title Menu DVD Using the Disc and Title MenuUsing the Disc Menu DVD Basic FunctionsUsing the Function Menu Using the Function Menu DVD/VCDUsing the A-B Repeat function Repeat PlayWhen playing a DVD/VCD Slow Repeat PlayProgram Play Audio CD Program Play & Random PlayRandom Play CD To play back using aspect ratio DVD Adjusting the Aspect Ratio EZ ViewIf you are using a 169 TV 43 Pan&Scan If you are using a 43 TVFor 169 aspect ratio discs 43 Letter Box For 43 aspect ratio discs Normal ScreenUsing the Audio button DVD/VCD/CD Selecting the Audio LanguageUsing the Subtitle button DVD Selecting the Subtitle LanguageUsing the Instant Replay function DVD Using the Instant Replay/Skip FunctionUsing the Angle button DVD Using the Instant Skip function DVDUsing the Bookmark Function Using the Bookmark Function DVD/VCDRecalling a Marked Scene Clearing a BookmarkUsing the Zoom Function Using the Zoom Function DVD/VCDTo select the Parent Folder Clips Menu for MP3/WMA/JPEGFolder Selection To select the Peer FolderMP3/WMA Playback Repeat/Random playbackCD-R MP3/WMA file Rotation Picture CD PlaybackAlbum Screen ZoomCD-R Jpeg Discs Using the Setup Menu Setting up EZ-Setup EZ SetupENG-45 Setting Up the Language Features Using the Player Menu LanguageUsing the Disc Menu Language Using the Audio Language Using the Subtitle Language Select Language SetupSetting Up the Audio Options Hdmi Setting Up the Display Options ❸ Screen Messages ❷ Still Mode❶ TV Aspect ❹ Video Output Select Video Output❺ Hdmi ❻ Picture QualitySetting Up the Parental Control Button Setting Up the Rating LevelTo exit the setup menu, press the Menu That contain Level 7, 8 will not playChanging the Password Troubleshooting Problem ActionReference Specifications OutputWarranty One 1 Year Parts / Ninety 90 days LaborElectronics