Samsung BD-D6700 Forgot password, Again, Authorized service center, Abnormal Hdmi output screen

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Appendix

 

 

 

PROBLEM

 

SOLUTION

Forgot password

• Press the STOP (

) button (on front panel) for more than 5 seconds with

 

no disc inside. All settings including the password will revert to the factory

 

settings.

 

 

Don’t use this unless absolutely necessary.

When the factory default settings are restored, all stored user BD data is deleted.

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

 

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorized service center.

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 480p, 720p, 1080i, 1080p HDMI input

 

resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that TV does not support

 

HDCP (High-bandwidth Digital Content Protection).

AllShare function

 

I can see folders shared through AllShare,

• AllShare shows only files corresponding to the Image, Music, and Movie

but I cannot see the files.

categories. Files that do not correspond to these categories may not be

 

displayed.

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• The wireless connection between the DLNA compatible device and the

 

player is unstable.

 

Check the connection.

AllShare connection between TV and PC is

• The IP address under the same subnetwork should be unique. If they are

unstable.

not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

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Contents Blu-rayDisc Player Key features Blu-ray Disc FeaturesBlu-ray Disc Player Features Safety Information Class 1 Laser productFCC Note for U.S.A Important Safety Instructions PrecautionsViewing using 3D function Disc Handling Disc Storage & ManagementMaintenance of Cabinet Restrictions on PlaybackContents Resolution Accessing the Settings Menu3D Settings Still ModeSetup Basic Functions Troubleshooting Settings Menu Blue DUsing the AllShare Function SpecificationsDisc Types and Contents your player can play Getting StartedDisc types your player cannot play Blu-ray Disc Compatibility Disc Types Audio CD CD-DARegion Code CopyrightAvchd Advanced Video Codec High Definition 1920x1080 Supported File FormatsVideo File Support Compliant with WMA versionAccessories Logos of Discs the player can playC d e f g h Front PanelUpgrades using a network connection Rear PanelConnects to an AV receiver Installing batteries Tour of the Remote ControlRemote Control Check if the batteries are drainedConnected to the TV Setting the Remote Control to Operate Your TVTV Control Codes TV CHConnecting to a TV ConnectionsAudio cable Component cable Not includedAudio/Video cable Connecting to an Audio System 3D supported AV receiverOptical Case 2 Optical cable Not included Cable Network Connecting to the NetworkService Networking with PC for AllShare function With integrated routerWireless Network Setup My ContentsMy Contents Display 3D Settings3D Blu-ray Playback Mode Screen SizeSmart Hub Screen Size ResolutionTV Aspect BD Wise Samsung Players onlyVideo Mode Resolution according to the output modeHdmi Mode Component Component Mode DVD playback SetupHdmi Color Format Movie Frame 24FsHdmi Deep Color Still ModeProgressive Mode Hdmi Video OutputDigital Output Selection On Blu-ray Dolby TrueHDPCM Downsampling Downmixing ModeDTS Neo6 Mode Dynamic Range ControlAudio Sync Network SettingsWired Network Hdmi Audio OutputWireless Network Setting Up the Wireless Network Connection AutoPress the buttons to select Wireless General Setting Up the Wireless Network Connection ManualOne Foot Connection Press the OK buttonBD-LIVE Internet Connection Initial SettingsNetwork Status Anynet+HDMI-CECTime Zone ResetBD Data Management DivX Video On DemandBD Parental Rating Change PasswordNetwork Remote Control DVD Parental RatingBy Internet Software UpgradeSupport By USBContact Samsung To upgrade By Downloaded, follow these stepsDownload in Standby Mode By Downloaded3D Converter Basic FunctionsPlayback Playing a VideoUsing the Popup Menu Using the Disc MenuUsing the Title Menu Disc StructureSlow Motion Play Searching for a Desired SceneSkipping Chapters Step Motion PlayRepeating a Section Moving to a Desired Scene DirectlyRepeating the Title or Chapter Changing to Full ScreenSelecting the Audio Language Selecting the Picture SettingsWhen you use BD wise function, this menu will not appear Selecting the Subtitle LanguageChanging the Camera Angle Setting BonusviewButtons on the Remote Control used for Music Playback Listening to MusicPlaylist Playing an Audio CD CD-DA/MP3Repeat an Audio CD CD-DA/MP3 Audio CD CD-DA/MP3 Screen ElementsUsing the Tools button Playing a Jpeg filesPlaying back Pictures Using the Slide Show function Playing back a USB Storage DeviceUsing Smart Hub Starting Smart Hub for the FirstTime Network Services Smart Hub at a GlanceUsing the Keypad Entering Text, Numbers and SymbolsCreating an Account Account Management Settings Menu Blue DAccount Log To log in to your Smart TV Account, follow these stepsChange Password ResetRegister Service Account Remove Service AccountsMove Edit Mode Menu Yellow CProperties Move to FolderRename Folder To Access Widgets in a FolderNew Folder LockSort Menu Green B For Pay AppsSamsung Apps My Account Using the Samsung Apps ScreenSamsung Apps by category HelpReturn To return to the previous menu Using the colored buttons on your remote with Samsung AppsUsing the AllShare Function Insert a Blu-ray Disc that supports BD-LIVETroubleshooting AppendixHdcp High-bandwidth Digital Content Protection Forgot passwordAuthorized service center AgainRepairs BD-LIVE serviceOccurs BD-LIVE service Network Status menu. SeeIndex BD WiseSpecifications Compliance and Compatibility Notice Copy ProtectionNetwork Service Disclaimer License DivXLimited Warranty to Original Purchaser ` CIS Questions or COMMENTS?