Samsung BD-P1500 Troubleshooting, Before requesting service, please check the following

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troubleshooting

Before requesting service, please check the following.

	PROBLEM		SOLUTION

	No operation can be performed with the	•	Check the batteries in the remote control. They may need replacing.
	remote control.	•	Operate the remote control at a distance of no more than 20 feet.
		•
		•	Remove batteries and hold down one or more buttons for several minutes
			to drain the microprocessor inside the remote control to reset it. Reinstall
			batteries and try to operate the remote control again.

	Disc does not play.	•	Ensure that the disc is installed with the label side facing up.
		•	Check the region number of the Blu-ray Disc/ DVD.

	Disc Menu does not appear.	•	Check if the disc has a Menu.

	The icon appears on the screen.	•	This icon appears when an invalid button is pressed.
		•	The features or action cannot be completed at this time because :
			1. The Blu-ray Disc/ DVD’s software restricts it.
			2. The Blu-ray Disc/ DVD’s software doesn’t support the feature (e.g., angles)
			3. The feature is not available at the moment.
			4. You’ve requested a title or chapter number or search time that is out of range.

	Play mode differs from the Setup Menu	•	Some of the functions selected in the Setup Menu may not work properly
	selection.		if the disc is not encoded with the corresponding function.

	The screen ratio cannot be changed.	•	The Screen Ratio is fixed on your Blu-ray Disc/ DVDs.
		•	This is not a problem with the player.

	No audio.	•	Make sure you have selected the correct Digital Output in the Audio
			Options Menu.

	The screen is blocked	•	Press the ] button (in front panel) for more than 5 seconds with no disc
			inside. All settings will revert to the factory settings.
		•	When the factory default settings are restored, all the user data stored in
			the persistent storage will be deleted.

	If the HDMI output is set to a resolution	•	Press the ] button (in front panel) for more than 5 seconds with no disc
	your TV cannot support (for example,		inside. All settings will revert to the factory settings.
	1080p), you may not see a picture on	•	When the factory default settings are restored, all the user data stored in
	your TV.	•
	your TV.		the persistent storage will be deleted.
			the persistent storage will be deleted.

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Contents Blu-ray Disc Player HD Video Graphic Planes Player FeaturesBlu-ray Disc Features Interactivity Check for the supplied accessories belowWhat’s included AK68-01608A Quick Guide AK68-01610AClass 1 Laser Product Safety informationProduct Precautions Important Safety Instructions Restrictions on Playback Maintenance of CabinetHandling Cautions Contents contents Icons that will be used in this manual Before Using the User’s ManualGetting started About the use of this user’s manualLogos of Discs that can be played Disc Type and CharacteristicsDisc types that can be played Discs that cannot be playedDisc Type Blu-ray Region codeBlu-ray Disc Compatibility Region code Blu-ray Disc Region Code AreaDisc Types Disc FormatDisc Storage Disc Storage & ManagementDisc Handling Description Front PanelDescription Playback-related Open/Close indicatorFront Panel Display ConnectedRear Panel Remote control Tour of the Remote ControlTV Input SEL Setting the Remote ControlTV Power TV MuteControllable TV Codes Brand CodeConnecting to a TV with an Hdmi Cable Best Quality Connections~ What is the HDCP? Hdmi Auto Detection FunctionConnecting to a TV with DVI Cable Best Quality HDMI-DVI cable Not included Audio CableConnecting to a TV Component Better Quality Audio CableConnecting to a TV Video Good Quality Connecting to an Audio System 2 Channel Amplifier Connecting to an Audio System Dolby Digital, DTS Amplifier Connecting to an Audio System Hdmi supported Amplifier Connecting to SAMSUNG’S Update Server Before Playing HD DVD DVD+RW DVD-ROM DVD-RAM CDV CD-ROM CVDOn-Screen Menu Navigation Playing a Disc. Press the Menu button to exit the setup menu Setting the Power On / Off Beep soundUsing the Search and Skip Functions Searching through a Chapter or Track hgfZCVStep Motion Play Slow Motion Play/Step Motion PlaySlow Motion Play Choose your time zone System setupSetting the Clock Set the clock~ Menu For the on-screen menu of your Blu-ray Disc Player Language setupSetting up the Language Options Digital Output Audio setupSetting up the Audio Options PCMHdmi PCM Down SamplingDynamic Compression TV Aspect Display setupSetting up the display Options Resolution Movie Frame 24 FsScreen Message Front DisplayAnynet+ HDMI-CEC Only Samsung products Hdmi setupSetting up the Hdmi setup options Hdmi Format TV Anynet+ MenuIf you forgot your password Parental setupSetting up the Parental Lock Setup parental Setting the Rating LevelChanging the Password Manual, enter your IP Address TCP/IP SettingAdditional settings OptionalProxy Setting Displays the MAC address of the player Network setupMac Address System Device Management ~ Total Size Total size of the DeviceStorageSystem upgrade Firmware Upgrade. The system update gets started System Information Watching Using the Display FunctionWatching a movie Using the Title Menu Using the Disc Menu & Popup/Title MenuUsing the Disc Menu Playing the Title ListRepeat Play Using the Popup MenuUsing the A-B Repeat function Repeat playbackUsing the Audio button Selecting the Audio LanguageSelecting the Subtitle Language Using the Subtitle buttonUsing the Angle function Changing the Camera AngleBonusview section on the play screen Bonusview SettingsUsing the Bonusview button Using the Bookmark Function Using the Marker button. Press the + buttons to select a bookmarked scene Playing back a bookmarkClearing a bookmark Audio CDCD-DA Screen Elements Listening to music Playing an Audio CDCD-DA ListeningRepeat Audio CDCD-DA Playlist . Press the Yellowc button to play the selected tracksIf the disc is not encoded with the corresponding function TroubleshootingBefore requesting service, please check the following Settings. Dont use this unless absolutely necessary Specifications AppendixAppendi Compliance and Compatibility NoticeNot ALL discs are compatible Limited Warranty to Original Purchaser Contact Samsung World Wide Questions or COMMENTS?