Samsung CL21K30MQ, CL21K30M16 manual Chapter Five, Identifying Problems

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Chapter Five

T R O U B L E S H O O T I N G

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips apply, then call your nearest service center.

Identifying Problems

Problem	Possible Solution

Poor picture	Try another channel.
	Adjust the antenna.
	Check all wire connections.
Poor sound quality.	Try another channel.
	Adjust the antenna.
No picture or sound.	Try another channel.
	Press the TV/VIDEO button.
	Make sure the TV is plugged in.
	Check the antenna connections.
No color, wrong colors or tints.	Make sure the program is broadcast in color.
	Adjust the picture settings.
	If the set is moved or turned in a different
	direction, the power should be OFF for
	at least 30 minutes.
Picture rolls vertically.	Adjust the antenna.
	Check all wire connections.
The TV operates erratically	Unplug the TV for 30 seconds, then try
	operating it again.

The TV won’t turn on.	Make sure the wall outlet is working.

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Contents Owner’s Instructions Operation InstallationYour New TV Appendix Special FeaturesTroubleshooting List of Features Chapter OnePower CH and CH ‹ Remote Control Sensor« VOL , + Stand by indicator Familiarizing Yourself with The TVDevices Side Panel JacksDevices For private listening DVD Audio Inputs Input2 Rear Panel Jacks« Audio Inputs Input1 +100 Remote Control« Number buttons VOL -, VOL +Connecting VHF and UHF Antennas Antennas with 300-ohm Flat Twin LeadsSeparate VHF and UHF Antennas Connecting Cable TVAntennas with 75-ohm Round Leads Cable without a Cable BoxConnecting to a Cable Box that Descrambles All Channels Connecting to a Cable Box that Descrambles Some ChannelsIncoming Cable Splitter Connecting a VCR Unplug the cable or antenna from the back of the TVConnecting a DVD Player Connecting a Second VCR to Record from the TVConnecting a Camcorder Installing Batteries in the Remote Control Viewing the Menus and On-Screen Displays Press the Power button on the remote controlTurning the TV On and Off Viewing the MenusPress the Exit button to exit Selecting a Menu LanguagePress the Menu button to display the menu Selecting the Video Signal-source Memorizing the ChannelsStoring Channels in Memory Automatic Method Adding and Erasing Channels Manual Method Using the PRE-CH Button to select the Previous Channel Using the Channel ButtonsDirectly Accessing Channels Changing ChannelsCustomizing the Picture Press the Menu button to display menuUsing Automatic Picture Settings Customizing the Sound Adjusting the VolumeUsing Mute To increase or decrease the value of a particular item Using Automatic Sound SettingsPress the ˇ or ˆ button Setting the Clock Press the Menu button to display the on-screen menuViewing a VCR or Camcorder Tape Simply pressFine Tuning Channels Press the ˇ and ˆ but- tons to adjust the fine tun- ingSelecting the Color Tone Press the or button to select Color ToneChanging the Screen Size Using the Surf Feature Choosing a Multi-Channel Sound MTS Soundtrack Press the or button to select MTSExtra Sound Settings Auto VolumeSetting the On/Off Timer PM appears to the right of the hourSetting the Sleep Timer Viewing Closed Captions Identifying Problems Chapter FiveSpecifications Cleaning and Maintaining Your TVUsing Your TV in Another Country