Samsung AH68-00723A manual Troubleshooting, Problem Action

Page 36

Troubleshooting

Before requesting service (troubleshooting), please check the following.

Problem

 

Action

Page

 

 

 

 

 

No operations can be

•

Check the batteries in the remote. May need replacing.

 

•

Operate the remote control at a distance of no more than 20 feet.

 

performed with remote.

P4

•

Remove batteries and hold down one or more buttons for several

 

 

 

 

 

minutes to drain the microprocessor inside the remote to reset it.

 

 

 

 

Reinstall batteries and try remote again.

 

Disc does not play.

•

Ensure that the disc is installed with the label side facing up.

P7

•

Check the region number of the DVD.

 

 

5.1 channel sound is not

•

5.1 channel sound is reproduced only when the following conditions

 

being reproduced.

 

are met. :

 

 

 

 

1) The DVD player is connected with the proper amplifier

 

 

 

 

2) The disc is recorded with 5.1 channel sound.

P12

 

 

•

Check whether the disc being played has the “Dolby 5.1 ch” mark on

 

 

 

the outside.

 

 

 

•

Check if your audio system is connected and working properly.

 

 

 

•

In a SETUP Menu, is the Audio Output set to Bitstream?

 

The

icon appears on

•

The features or action cannot be completed at this time because:

 

screen.

 

 

1. The DVD’s software restricts it.

 

 

 

 

2. The DVD’s software doesn’t support the feature (e.g., angles).

P15

 

 

 

3. The feature is not available at the moment.

 

 

 

 

 

 

 

4. You’ve requested a title or chapter number or search time that is

 

 

 

 

out of range.

 

Disc Menu doesn’t appear.

•

Check if the disc has a Menu.

P29~30

Play mode differs from the

•

Some of the functions selected in the Setup Menu may not work

P29~34

Setup Menu selection.

 

properly if the disc is not encoded with the corresponding function.

 

 

The screen ratio cannot be

•

The Screen Ratio is fixed on your DVDs.

P34

changed.

 

 

 

 

 

No audio.

•

Make sure you have selected the correct Digital Output in the Audio

P33

 

Options Menu.

 

 

 

 

 

 

 

Forgot password

•

Press power on from a cold start with no disc in the unit. Press the STOP

 

 

 

 

and PLAY buttons simultaneously on the front panel for three seconds. The

 

 

 

 

Select Menu Language display will appear. Select the desired language

 

 

 

 

button. Press the SETUP button on the remote control to select the Parental

P32

 

 

 

Mode. The Parental Mode is now unlocked as indicated on the display.

 

 

 

 

 

 

 

Press the DOWN button to select Parental. Press ENTER and the Create

 

 

 

 

Password display will appear. You can now set your rating level and

 

 

 

 

change your password to a new number.

 

If you experience other

•

Go to the contents and find the section of the instruction book that

 

problems.

 

 

contains the explanations regarding the current problem, and follow

 

 

 

 

the procedure once again.

 

 

 

•

If the problem still cannot be solved, please contact your nearest

 

 

 

 

authorized service center.

 

 

 

 

 

 

REFERENCE

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Contents AH68-00723A Page Precautions FCC Note for U.S.AHandling Cautions Disc StorageMaintenanc e of Cabinet Accessories Install Batteries RemoteBefore You Start If remote doesn’t operate ProperlyTable of Contents General Features Excellent Sound Dolby Digital, a technologyScreen RepeatDisc Type and Characteristics Disc MarkingsPlay Region Number Description-Front Panel Front Panel ControlsFront Panel Display Description-Rear Panel Rear PanelTour of the Remote Control DVD Function Buttons Before Connecting the DVD Player Choosing a ConnectionConnection to a n Audio System Connection to a TV For Video DVDPlaying a Disc Before PlayPlay Step Motion Play Except CD Slow Motion Play Except CDUsing the Search & Skip Functions Searching through a Chapter or TrackSkipping Tracks During play, press the Next Skip or Back Skip buttonUsing the Display Function When Playing a DVDWhen Playing a CD/VCD During play, press the Display button on the remoteSelect Chapter, Title or A-B using Repeat PlayScreen appears LEFT/RIGHT buttonsProgram Play & Random Play Press Screen FIT button on remote control FIT PlayScreen Fit Play Digest Play Diges t PlayDuring play, Press the Digest button Skip buttonSlow Repeat play Using the Disc View Function Track View VCDIndex View VCD ExampleUsing the Audio button 1 Press the Audio button Selecting the Audio LanguageUsing the Subtitle button Selecting the Subtitle LanguagePress the Subtitle button Using the Angle button Master Volume Control FunctionVolume Changing the Camera AngleFunctions Using the Zoom & 3D Sound Functions Using the Zoom Function DVD/VCDUsing the Setup Menu Different featuresUse the UP/DOWN buttons on the remote to access Press the Enter button to access the sub featuresSetting Up the Language Features MenuEnu Using the Audio Language Using the Subtitle LanguageWith the unit in Stop mode, press the Setup button Use the UP/DOWN buttons to select SubtitleSetting Up the Parental Control About the Change PasswordSetting up in LEVEL6 Setting Up the Audio Options Digital OutputDynamic Compression Setting Up the Display Options Troubleshooting Problem ActionSpecifications GeneralAudio Warranty for USA users only Limited Warranty to Original PurchaserTo obtain warranty service, please contact Samsung at Memo
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