Samsung SP47Q7, SP54T7, SP48T6, SP52Q7, SP43T8 Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

ENG

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the POWER ( I ) button and the
		Power ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆ Check whether the volume Mute button on the remote control has
		been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference is often occurs to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents Colour Television ENG Risk of Electric Shock Do not Open Safety InstructionsSymbols Contents Control Panels depending on the model Depending on your model SP54T8/55W9/62T8 Using a Display Deck depending on the modelRear of the TV Front of the TV Side of the TVPower Infrared Remote ControlConnecting to an Aerial or Cable Television Network Inserting the Batteries in the Remote ControlSwitching Your Television On and Off Placing Your Television in Standby ModeMains lead is attached to the rear of your television Becoming Familiar with the Remote Control Button Viewing Function Menu FunctionVOL- or VOL+ button Plug and Play Feature If you want to reset this feature Choosing Your Language Viewing the DemonstrationConvergence Adjusting ConvergenceStoring Channels Automatically Sorting the Stored Channels Auto PAL Secam NT4.43 NT3.58 Storing Channels ManuallyChannel mode Skipping Unwanted Channels Fine Tuning Channel Reception Changing the Picture Standard Freezing the Current PictureSetting the Blue Screen Mode Adjusting the Picture SettingsScan Mode Extra Picture SettingsDVD Selecting the Picture Size depending on the modelCustom Standard Music Speech Movie Changing the Sound StandardAdjusting the Sound Settings Press Surround ModeVirtual Surround Option Extra Sound SettingsSelecting the Sound Mode depending on the model Setting the Sleep Timer Setting and Displaying the Current Time Switching the Television On and Off Automatically TV AV1 AV2 AV3 AV4 S-VHS1 S-VHS2 Viewing the Picture In Picture PIPSwap Easy functions of remote controlButtons Feature ScanTeletext Feature ContentsDisplaying the Teletext Information Selecting Display Options To display PressText/Mix twice Selecting a Teletext Storing Teletext Pages Decoder Video disc playerSatellite receiver Connecting to the DVD Input Camcorder Video game device Video disc player① Camcorder Connect additional speakers Connecting Additional Speakers depending on the modelViewing Pictures From External Sources To take advantage of the surround sound systemProgramming the Remote Control for Other Components NEC TV Remote Control CodesVCR Remote Control Codes DVD Remote Control Codes Cable Box Catv Remote Control CodesPinSignal Scart Connector Wiring AV1Troubleshooting Before Contacting Service Personnel After Sales Service