Samsung SP4202 manual Troubleshooting Before Contacting Service Personnel

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Troubleshooting: Before Contacting Service Personnel

Before contacting Samsung after-sales service, perform the following simple checks.

If you cannot solve the problem using the instructions below, note the model and serial number of the television and contact your local dealer.

No sound or picture	◆	Check that the mains lead has been connected to a wall socket.
	◆ Check that you have pressed the “ I ” button (On/Off) and the
		POWER ( ) button.
	◆ Check the picture contrast and brightness settings.
	◆	Check the volume.

Normal picture but no sound	◆	Check the volume.
	◆	Check whether the volume MUTE ( ) button on the remote
		control has been pressed.

No picture or black and white picture	◆	Adjust the colour settings.
	◆ Check that the broadcast system selected is correct.

Sound and picture interference	◆	Try to identify the electrical appliance that is affecting the television,
		then move it further away.
	◆ Plug your television into a different mains socket.

Blurred or snowy picture,	◆	Check the direction, location and connections of your aerial.
distorted sound		This interference is often occurs to the use of an indoor aerial.

Remote control malfunctions	◆	Replace the remote control batteries.
	◆ Clean the upper edge of the remote control (transmission window).
	◆ Check the battery terminals.

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Contents Colour Television Page English Contents Symbols Control Panels depending on the model SP42Q2 SP43Q5 SP47Q5 SP43R1 SP54R1 Side of the TV Inserting the Batteries in the Remote Control Infrared Remote Control Connecting to an Aerial or Cable Television Network Connecting a Satellite Receiver or Decoder Mains lead is attached to the rear of your television Switching Your Television On and OffPlacing Your Television in Standby Mode To Used to display the corresponding channels Becoming Familiar with the Remote ControlTime Plug and Play FeatureDisplaying Information If you want to reset this featureChoosing Your Language Off More Move Enter Return Setup TimeAdjusting the Screen Automatically Self Focus Deactivating the Automatic Execution of the Self Focus Removing the Self Focus from the Display Press the Menu button Result The main menu is displayed Storing Channels AutomaticallySorting the Stored Channels Auto Storing Channels ManuallyChannel mode Skipping Unwanted Channels Assigning Names to Channels LNA Locking the ChannelFine Tuning Channel Reception Using the LNA Low Noise Amplifier Feature Dynamic Standard Movie Custom Changing the Picture StandardCustomizing the Picture Settings Enter Selecting the Picture Size 43 ModelCinema1 Selecting the Picture Size Wide ModelAuto Wide 169 Panorama Auto Selecting the Scan ModeUsing the Digital NR Digital Noise Reduction Feature Freezing the Current Picture Setting the Blue Screen ModeStandard Music Movie Speech Custom Changing the Sound StandardAdjusting the Sound Settings Auto Volume Extra Sound SettingsSetting the Melody Sound Type of broadcast On-screen indication Selecting the Sound Mode depending on the modelSetting and Displaying the Current Time Setting the Sleep Timer Auto Power Off Switching the Television On and Off AutomaticallyViewing an External Signal Source Part Contents Teletext FeatureDisplaying the Teletext Information To display Press Selecting Display OptionsSelecting a Teletext Storing Teletext Pages depending on the model Connecting to the External Input/Outputs Connecting to the Audio Output Connecting to the RCA Input Connecting to the S-Video Input Connecting to the Component Input Redirecting an Input to the External Output Programming the Remote Control for Other Components Programming the Remote Control for Other Components Troubleshooting Before Contacting Service Personnel Memo Memo After Sales Service