Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the Troublehsooting section in the
Issues | Solutions and Explanations |
The TV will not turn on. | • Make sure the AC power cord is securely plugged into the wall outlet and the TV. |
| • Make sure the wall outlet is working. |
| • Try pressing the POWER button on the TV to make sure the problem is not the remote. |
| If the TV turns on, refer to ‘Remote control does not work’ below. |
The TV turns off automatically. | • Ensure the Sleep Timer is set to Off in the System menu. |
| • If your PC is connected to the TV, check your PC power settings. |
| • Make sure the AC power cord is plugged in securely to the wall outlet and the TV. |
| • When you are watching TV connected to an antenna or cable connection, the TV will turn off after |
| 10 - 15 minutes if there is no signal. |
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There is no picture/video | • Check the cable connections. Remove and reconnect all cables connected to the TV and external |
| devices. |
| • Set the video outputs of your external devices (Cable/Set top Box, DVD, |
| TV input connections. For example, if an external device’s output is HDMI, it should be connected |
| to an HDMI input on the TV. |
| • Make sure your connected devices are powered on. |
| • Be sure to select the TV’s correct input source by pressing the SOURCE button on the remote |
| control. |
| • Reboot the connected device by unplugging and then reconnecting the device’s power cable. |
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The remote control does not work. | • Replace the remote control batteries. Make sure the batteries are installed with their correct |
| polarities (+/– )in the correct direction. |
| • Clean the transmission window located on the top of the remote. |
| • Try pointing the remote directly at the TV from 5~6 feet away. |
The cable/set top box remote control | • Program the Cable/Set top Box remote control to operate the TV. Refer to the Cable/Set top Box |
does not turn the TV on or off, or | user manual for the SAMSUNG TV code. |
adjust the volume. |
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✎✎This TFT LCD panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
✎✎You can keep your TV as optimum condition to upgrade the latest firmware on web site (samsung.com
License
List of Features
Excellent Digital Interface & Networking: With a
yy My Contents
Allows you to play music files, pictures, and movies saved on a USB device.
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Allows you to control all connected Samsung devices that support Anynet+ with your Samsung TV’s remote.
yy AllShare™
AllShare™ connects your TV and compatible Samsung mobile phones/devices through a network.
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