Samsung BN68-02625A-03 On, refer to Remote control does not work below, There is no signal

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Other Information

Issues

Solutions and Explanations

No Picture, No Video

The TV won’t turn on.

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns

 

on, refer to “Remote control does not work” below.

 

 

The TV turns off automatically.

• Ensure the Sleep Timer is set to Off in the Setup menu (p. 20).

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes if

 

there is no signal.

 

 

There is no picture/video.

• Check cable connections (remove and reconnect all cables connected to the TV and external

 

devices).

 

• Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections

 

to the TV input. For example, if an external device’s output is HDMI, it should be connected to an

 

HDMI input on the TV.

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

RF(Cable/Antenna) Connection

 

 

 

The TV is not receiving all channels.

• Make sure coaxial cable is connected securely.

 

• Please try Auto Program to add available channels to the channel list. Go to MENU - Channel -

 

Auto Program then select Auto and make sure the correct Cable TV signal type is set in the menu.

 

There are 3 options (STD, HRC and IRC) (p. 14)

 

• Verify the Antenna is positioned correctly.

 

 

No Caption on digital channels.

• Check Caption Setup menu. Try changing Caption Mode Service1 to CC1 (p. 22).

 

• Some channels may not have caption data.

 

 

The picture is distorted: macroblock error,

• Compression of video contents may cause picture distortion, especially with fast moving pictures

small block, dots, pixelization.

such as sports and action movies.

 

• A low signal can cause picture distortion. This is not a TV problem.

 

 

PC Connection

 

 

 

A “Mode Not Supported” message

• Set your PC’s output resolution so they matche the resolutions supported by the TV (p. 12).

appears.

 

 

 

“PC” is always shown on the source list,

• This is normal; “PC” is always shown on the source list, regardless of whether a PC is connected.

even if a PC is not connected.

 

 

 

The video is OK but there is no audio.

• If you are using an HDMI connection, check the audio output setting on your PC.

 

 

Network Connection

 

 

 

The wireless network connection failed.

• The Samsung Wireless USB dongle is required to use a wireless network.

 

• Make sure the Network Connection is set to Wireless (p. 27).

 

• Make sure the TV is connected to a wireless IP sharer (router).

 

 

Software Upgrade over the network fails.

• Try network test in Setup menu (p. 23).

 

• If you have latest SW version, SW upgrade will not proceed.

 

 

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates

buzzing noise from the TV speakers with

that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI

Component cable connection.

connection.

 

 

The picture won’t display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)

 

contents.

 

• Black bars on the Top & Bottom will appear during movies that have aspect ratios different from your

 

TV.

 

• Adjust the picture size options on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Set user manual for the

doesn’t turn the TV on or off, or adjust the

SAMSUNG TV code.

volume.

 

 

 

48 English

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Contents Samsung Electronics Canada Inc., Customer Service Contact Samsung WorldwideSecuring the Installation Space Installation with a standInstallation with a wall-mount Still image warningContents List of Features AccessoriesCleaning Cloth BN63-01798B Input Cables Sold SeparatelyInstall the Stand See separate guide for installing the stand Stand 1EAFollow the steps below to connect the TV to the stand Screws 10EA Getting StartedButtons on the remote control Speakers Remote control sensorViewing the Control Panel Product color and shape may vary depending on the modelViewing the Remote Control Press to directly access channelsStarted Turns the TV on and offConnecting to an Antenna Plug & Play Initial SetupPower Input Enjoy your TVConnecting to an AV Device ConnectionsVideo Cable Not Supplied Connecting to an Audio Device Connecting to a PCUsing an HDMI/DVI cable or a D-sub cable Connections EnglishMode Resolution Horizontal Frequency Vertical Frequency Sync Polarity+/+ How to Navigate Menus Source ListEdit Name Changing the Input SourceChannel List Add to Favorite / Delete from FavoriteAntenna Air / Cable t Auto ProgramOther Features Clear Scrambled ChannelProgrammed Editing ChannelsEco Solution Fine TuneMode Advanced Settings Advanced SettingsPicture Options Changing the Picture OptionsPicture Reset OK / Cancel Auto Adjustment tSetting up the TV with Your PC ScreenAuto Volume Off / Normal / Night EqualizerVirtual Surround Off / On Preferred LanguageSound Reset OK / Cancel Spdif OutputTime Security Locking ProgramsOO MENUm→ Setup → Entere Menu LanguageCaption Network Network Type / Network Setup / Network Test GeneralPIP t Picture In Picture PIPSoftware Upgrade Self DiagnosisHD Connection Guide Contact SamsungConnecting to a Wired Network Network ConnectionModem Port on the Wall LAN Port on the WallNetwork Setup Auto Network Setup ManualNetwork Setup Network Type Wired Network Setup Network TestConnecting to a Wireless Network FeaturesAdvanced BelowNetwork Setup PBC WPS Network Setup Ad-Hoc Advanced Features EnglishSecurity Key Entered ~9 Number DeleteNetwork Setup Manual Connecting a USB Device Connecting to your PC through a networkUSB Mass Storage Class MSC device MENUm→ Application → Media PlayAdvanced Features Sorting standard is different depending on the contents VideosScreen Display Yy Supported Video Formats Mbps1920x1080 MkvMusic PhotosList section using the Green button Playing Multiple FilesMedia Play Additional Functions Monthly Sorts and shows photo files by monthSettings Anynet+ Anynet+Device TV Rear Panel Setting Up Anynet+ Switching between Anynet+ DevicesRecording Troubleshooting for Anynet+ Listening through a ReceiverSetup Setting Up AllShareMessage / Media / ScreenShare About AllShareMy Mobile Other Information Assembling the CablesInstalling the Wall Mount Blanking BracketAnti-theft Kensington Lock Securing the TV to the Wall TV-Holder Kit Sold SeparatelyTV-Holder BN96-15753A Screw M8 x L19Troubleshooting Issues Solutions and ExplanationsOther Information English On, refer to Remote control does not work below There is no signalMake sure the Network Connection is set to Wireless p Try network test in Setup menu pStorage and Maintenance Degree connectorsCaption must be activated on the external device p Every time the TV is turned offLicense Specifications Dimensions Favorite Channel Film Mode Fine Tune Flesh Tone Frequency IndexAllShare Amplify Antenna Anynet+ This page is intentionally Left blank

UC5000, BN68-02625A-03 specifications

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Overall, the Samsung BN68-02625A-03, UC5000 stands out with its combination of cutting-edge technology, immersive picture quality, and user-focused design. It is a testament to Samsung’s commitment to innovation and excellence, making it a superb choice for anyone looking to upgrade their home entertainment viewing experience.
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