Samsung UN55HU9000 manual Getting Remote Support, Caring for the TV, How Does Remote Support Work?

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Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:

Diagnose your TV

Adjust the TV settings for you

Perform a factory reset on your TV

Install recommended firmware updates

How Does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung

2. Open the menu on

Contact Center

your TV and go to

and ask for remote

the Support section.

support.

 

3.Select Remote Management, and then read and agree to the service agreements. When the PIN screen appears, provide the PIN number to the agent.

4.The agent will then access your TV. That's it!

Caring for the TV

If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris off before watching TV.

The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Turn off the TV, and then gently wipe away smudges and fingerprints on the screen with a micro-fiber cloth. Clean the body of the TV with a soft cloth dampened with a small amount of water. Do not use flammable liquids (benzene, thinners, etc.) or a cleaning agent. For stubborn smudges, spray a small amount of screen cleaner on the cloth.

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Contents Thank you for purchasing this Samsung product English Risk of Electric Shock do not OpenEnglish Internet Security Smart HUB Features of your new TVContents Turn off the TV TV Controller Remote control sensorTV Controller Open Smart Hub Open the menu. m ROne Connect Connecting the TV to the One ConnectUpgrading the TV Using a One Connect One Connect Front Hdmi USB From the Top Built-in CameraExtending the TV Camera Retracting the CameraHub Using the Remote ControlUsing the Remote Control Displaying and Using the On- Screen Remote EnglishInstalling Batteries into the Remote Control Touch pad Using the Samsung Smart ControlButtons and Functions Installing Batteries into the Samsung Smart Control Changing the Smart Hub Panel Using the Touch Pad and the Directional ButtonsMoving the Focus or Pointer Displaying Context-sensitive Menus in Smart HubLow Battery Alarm Window Reconnecting the Samsung Smart Control to the TVSet the Onscreen Remote Size option Displaying and Using the On-Screen RemoteImportant Information Menu System Universal Remote Setup Switching Between Video SourcesUsing the Remote Control to Control External Devices Connecting the IR Extender CablePage Basic Games Panel Functions Quickly Downloading and Installing a GameSmart Hub Games PanelOn TV Panel Functions Downloading and Installing an AppSamsung Apps Panel Functions On TV PanelBasic Movies & TV Shows Panel Functions Movies & TV Shows PanelAllowing Connections with a Computer or Mobile Device Playing ContentLaunching the e-Manual Using the e-ManualAdditional e-Manual Features Loading Pages using KeywordsUpdating the e-Manual to the Latest Version Saving System Eco Solution Energy Saving and check again Troubleshooting and MaintenanceTroubleshooting Issues Solutions and ExplanationsTo the TV and external devices Multi Story Network TroubleshootingHow to Improve Your Wireless Signal Single StoryReduce wireless interference Adding a wireless repeaterSmart Hub Error Messages Intermittent Wi-FiNetflix problems Preventing burn-in Eco Sensor and Screen BrightnessCall the Samsung Open the menu on Contact Center Getting Remote SupportCaring for the TV How Does Remote Support Work?Decreasing Power Consumption Specifications, wall mounting, and other informationSpecifications Still image warning Hear the abundant soundLicenses Installing a Wall Mount Using the Wall Mount Adapter Mounting the TV on a Wall Using the Wall Mount Kit OptionalInstalling the Wall Mount Kit Providing Proper Ventilation for Your TV Vesa Wall Mount Kit Notes and SpecificationsInstallation with a stand To Prevent the TV from Falling Securing the TV to the WallFCC Radiation Exposure Statement Warranty InformationSamsung Brand Products English Canada Samsung Country Customer Care Web Site Address CenterPage Page Page Page Page Page Page Page Page Page Page Page Page Page Page Important Safety Precautions Regulatory Compliance Statements Ji§f1!ffjg Wiring the Mains Power Supply PlugUK Only Important Safety Instructions UL Only Ecolabel