Samsung UC6300-ZA Storage and Maintenance, Caption must be activated on the external device p

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Issues

Solutions and Explanations

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly. Refer to the resolution settings on page 11 of this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component (p. 21).

 

• Caption must be activated on the external device (p. 21).

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is unavailable

• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 23).

in the Self Diagnostic Test menu.

 

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

The channel menu is greyed out

• The Channel menu is only available when the TV source is selected.

(unavailable).

 

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the

 

SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 8).

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

 

flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the TV.

 

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or Component source.

 

 

POP (TV’s internal banner ad) appears on

• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 8).

the screen.

 

 

 

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

¦¦ Storage and Maintenance

05 Other Information

Do not spray water or a cleaning agent directly onto the product. Any liquid that goes into the product may cause a failure, fire, or electric shock.

Clean the product with a soft cloth dapped in a small amount of water.

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Contents Contact Samsung Worldwide Samsung Electronics Canada Inc., Customer ServiceInstallation with a stand Securing the Installation SpaceInstallation with a wall-mount Still image warningContents Accessories List of FeaturesCleaning Cloth BN63-01798B Component Composite AV Coaxial RFSee separate guide for installing the stand Stand 1EA Install the StandPPower Turns the TV on or off Standby mode Buttons on the remote controlViewing the Control Panel Product color and shape may vary depending on the modelTurns the TV on and off Viewing the Remote ControlDisplays Media Play p Returns to the previous menuPlug & Play Initial Setup Connecting to an AntennaEnjoy your TV Press the or button, then press the ENTEREbutton. SelectConnections Connecting to an AV DeviceDigital Audio OUT Optical Connecting to an Audio DeviceUsing an HDMI/DVI Cable or a D-sub Cable Connecting to a PCMode Resolution Horizontal Frequency Vertical Frequency Sync PolaritySource List How to Navigate MenusEdit Name Changing the Input SourceAntenna Air / Cable t Channel ListAuto Program Seeing ChannelsClear Scrambled Channel Other FeaturesProgrammed Editing ChannelsAdvanced Settings Eco SolutionFine Tune ModePicture Options Picture OptionsOff Turns the Expert Pattern function off OO MENUm→ Picture → Picture Options →Auto Adjustment t Picture Reset OK / CancelSetting up the TV with Your PC Equalizer ScreenSRS TruSurround HD Off / On t SRS TruDialog Off / OnSound Reset OK / Cancel Auto Volume Off / Normal / NightMulti-Track Sound MTS t Speaker Select External Speaker / TV SpeakerTimer Setting the On / Off TimerSecurity Locking ProgramsCaption Menu LanguageGeneral NetworkLegal Notice PIP tSelf Diagnosis Picture In Picture PIPSoftware Upgrade Software UpgradeBy Online Upgrade the software using the Internet HD Connection GuideNetwork Connection Connecting to a Wired NetworkModem Port on the Wall LAN Port on the WallNetwork Setup Manual Network Setup AutoNetwork Setup Advanced Connecting to a Wireless NetworkBelow Network Setup PBC WPS Security Key Entered ~9 Number Network Setup Ad-HocNetwork Setup Manual Connecting to your PC through a network Connecting a USB DeviceMedia Play Advanced Features Videos Sorting standard is different depending on the contentsScreen Display Name File extension FormatYy Supported Video Formats Music Photos List section using the Green buttonPlaying Multiple Files Media Play Additional FunctionsSame file name as the video Audio SettingsHome Theater Anynet+ Anynet+Device TV Rear Panel Switching between Anynet+ Devices Setting Up Anynet+Recording Listening through a Receiver Troubleshooting for Anynet+Setting Up AllShare SetupMessage / Media / ScreenShare About AllShareMy Mobile Assembling the Cables Other InformationBlanking Bracket Installing the Wall MountAnti-theft Kensington Lock Securing the TV to the Wall Installing the TV-HolderTV-Holder Kit Sold Separately TV-Holder BN96-15753AIssues Solutions and Explanations Troubleshooting05InformationOher English There is no signal On, refer to ‘Remote control does not work’ belowMake sure your connected devices are powered on Make sure the Network Connection is set to Wireless pDegree connectors Storage and MaintenanceCaption must be activated on the external device p Every time the TV is turned offLicense Specifications Dimensions Index Favorite Channel Film Mode Fine Tune Flesh Tone FrequencyAllShare Amplify Antenna Anynet+ This page is intentionally Left blank