Samsung BN68-03116A-01, PC680-ZA Try network test in Setup menu p, Others, Contents, Your TV

Page 51

Issues

Solutions and Explanations

Network Connection

 

 

 

Wireless network connection failure.

• The Samsung Wireless USB dongle is required to use a wireless network.

 

• Make sure Network Connection is set to Wireless (p. 30).

 

• TV must be connected to a wireless IP sharer (router).

 

 

Software Upgrade over the network fails.

• Try network test in Setup menu (p. 25).

 

• If you have latest SW version, SW upgrade will not proceed.

 

 

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates

buzzing noise from the TV speakers with

that the set-top-box has a grounding issue. Replace the Component video cables with an HDMI

Component cable connection.

connection.

 

 

The picture won’t display in full screen.

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3)

 

contents.

 

• Black bars on the top and bottom will appear during movies that have aspect ratios different from

 

your TV.

 

• Adjust the picture size options on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with correct the poles (+/–) in the right direction.

 

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The TV is making a humming noise.

• Plasma TVs typically make a soft humming sound. This is normal. It’s caused by the electrical charges

 

that are used to create the images on the screen.

 

• If the humming sound is loud, you may have set the brightness on the TV too high. Try setting the

 

brightness lower.

 

• You can also have loud humming if the back of your Plasma TV is too close to a wall or other hard

 

surface. Also try rerouting your connection cables.

 

• Improper installation of wall mount can create excessive noise.

 

 

Image Retention (Burn In) Issue.

• To minimize the possibility of screen burn, this unit is equipped with screen burn reduction technology.

 

Pixel Shift technology enables you to set picture movement up/down (Vertical Line) and side to side

 

(Horizontal Dot).

 

 

The cable/set top box remote control

• Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set user manual for the

doesn’t turn the TV on or off, or adjust the

SAMSUNG TV code.

volume.

 

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component (p. 24).

 

• Caption must be activated on the external device (p. 24).

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution

appears.

accordingly. Refer to the resolution settings on page 11 of this manual.

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is unavailable

• This function is only available with digital channels from an Antenna / RF/Coax connection (p. 26).

in the Self Diagnostic Test menu.

 

 

 

The TV is tilted to the side.

• Remove the base stand from the TV and reassemble it.

 

 

The channel menu is greyed out

• The Channel menu is only available when the TV source is selected.

(unavailable).

 

 

 

Your settings are lost after 30 minutes or

• If the TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Change

every time the TV is turned off.

the settings from Store Demo mode to Home Use mode in the Plug & Play procedure. Press the

 

SOURCE button to select TV mode, and go to MENU → Setup → Plug & Play → ENTERE(p. 8).

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are

 

flexible enough for long term use. If mounting the TV to a wall, we recommend using cables with 90

 

degree connectors.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of the TV.

 

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or Component source.

 

 

POP (TV’s internal banner ad) appears on

• Select Home Use under Plug & Play mode. For details, refer to Plug & Play Feature (p. 8).

the screen.

 

 

 

✎✎Some of above pictures and functions are available at specific models only.

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05 Other Information

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Contents Contact Samsung Worldwide Samsung Electronics Canada Inc., Customer ServiceEnglish User InstructionsContents List of Features Accessories3301-002049 Fasten two screws M4 X L12 at position Install the StandFollow the steps below to connect the TV to the stand Screws 8EAButtons on the remote control Viewing the Control PanelProduct color and shape may vary depending on the model Started Viewing the Remote ControlPress the or button, then press the ENTEREbutton Connecting to an AntennaPlug & Play Initial Setup Power InputConnections Connecting to an AV DeviceDigital Audio OUT Optical Connecting to an Audio DeviceSync Polarity Connecting to a PCUsing an HDMI/DVI cable or a D-sub cable Mode Resolution Horizontal Frequency Vertical FrequencyChanging the Input Source How to Navigate MenusSource List Edit NameAuto Program Channel ListAdd to Favorite / Delete from Favorite Antenna Air / Cable tEditing Channels Other FeaturesClear Scrambled Channel ProgrammedMode t Eco SolutionFine Tune Changing the Picture Options Advanced SettingsAdvanced Settings OO MENUm→ Picture → Advanced Settings →Picture Options Picture OptionsOO MENUm→ Picture → 3D → Entere Viewing TV using the 3D functionAvailable only in Hdmi mode Optimum condition for pixel shiftHow to watch the 3D image Displays the images for60 Hz Screen Picture Reset OK / CancelAuto Adjustment t Setting up the TV with Your PCMulti-Track Sound MTS t Auto Volume Off / Normal / NightSRS TheaterSound t Preferred LanguageSound Reset OK / Cancel Spdif OutputTime Locking Programs SecurityCaption → 2 → 4 → Power onOO MENUm→ Setup → Entere Menu LanguageGeneral Network Network Type / Network Setup / Network TestOO MENUm→ Support → Entere Self DiagnosisPicture In Picture PIP Support MenuHD Connection Guide Software UpgradeSoftware Upgrade Installing the Latest Version By USB Insert a USBModem Cable Not Supplied LAN Cable Not Supplied Connecting to a Wired NetworkNetwork Connection Modem Port on the WallNetwork Type Wired Network Setup Network Test Network Setup AutoNetwork Setup Manual Network SetupConnecting to a Wireless Network TV Side Panel LAN Port onWall Wireless Network Setup Network Setup PBC WPSNetwork Setup Ad-Hoc Security Key Entered ~9 NumberDelete Network Setup Manual Menu m → Application → Media Play Connecting a USB DeviceConnecting to your PC through a network USB Mass Storage Class MSC devicePage Name File extension Format Sorting standard is different depending on the contentsVideos Screen DisplayYy Supported Video Formats Advanced Features EnglishPhotos MusicMonthly Sorts and shows photo files by month List section using the Green buttonPlaying Multiple Files Media Play Additional FunctionsSame file name as the video Audio SettingsTV Rear Panel Anynet+ Device Anynet+Setting Up Anynet+ Switching between Anynet+ DevicesRecording Listening through a Receiver Troubleshooting for Anynet+About AllShare SetupSetting Up AllShare Message / Media / ScreenShareMy Mobile Blanking Bracket Installing the Wall MountSecuring the Installation Space Inches Vesa Spec Standard QuantityOther Information Screw M8 x L19 Securing the TV to the WallTV-Holder Kit Sold Separately TV-Holder BN96-15753ATroubleshooting Issues Solutions and ExplanationsOther Information English There is no signal Sound ProblemAt maximum volume On, refer to Remote control does not work belowImage Retention Burn In Issue Try network test in Setup menu pIf you have latest SW version, SW upgrade will not proceed ContentsLicense Storage and MaintenanceSpecifications Dimensions AllShare Amplify Antenna Anynet+ Favorite Channel Film Mode Fine Tune Flesh Tone FrequencyOptimal resolution Photos Picture Size IndexThis page is intentionally Left blank

BN68-03116A-01, PC680-ZA, Series P6+ 680 specifications

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