Samsung Official Manual and Troubleshooting for Flat Panel TVs

Page 47

Issues

Solutions and Explanations

Others

 

 

 

Purple/green rolling horizontal bars and

• Remove the left and right audio connections from the set-top-box. If the buzzing stops, this

buzzing noise from the TV speakers

indicates that the set-top-box has a grounding issue. Replace the Component video cables with

with Component cable connection.

an HDMI connection.

 

 

The picture will not display in full screen.

• HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3)

 

contents.

 

• Black bars on Top & Bottom will be shown on movies that have aspect ratios different from

 

your TV.

 

• Adjust picture size option on your external device or TV to full screen.

 

 

The remote control does not work.

• Replace the remote control batteries with correct polarity (+/–).

 

• Clean the transmission window located on the top of the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Program the Cable/Sat remote control to operate the TV. Refer to Cable/Sat user manual for

does not turn the TV on or off, or adjust

SAMSUNG TV code.

the volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV and adjust the external device’s output resolution

appears.

accordingly. Refer to resolution settings in this manual.

 

 

Caption on TV menu is greyed out.

• Caption can not be selected in the TV menu when connected via HDMI or Component.

 

• Caption must be activated on the external device.

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

TV Signal information is unavailable in

• This function is only available with digital channels from an Antenna / RF/Coax connection.

the Self Diagnosis Test menu.

(P. 22)

 

 

TV is tilted to right or left side.

• Remove the stand base from TV and reassemble it.

 

 

The Channel menu is grey out

• The Channel menu is only available when the TV source is selected.

(unavailable).

 

 

 

Your settings are lost after 30 minutes

• If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes.

or every time TV is turned off.

Please change from Store Demo mode to Home Use mode in the Plug & Play procedure.

 

Press the SOURCE button to select TV mode, go to MENU → Setup → Plug & Play →

 

ENTERE.

You have intermittent loss of audio or

• Check the cable connections and reconnect them.

video.

• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables

 

 

are flexible enough for long term use. mounting the TV to the wall, we recommend using cables

 

with 90 degree connectors.

 

 

The PIP menu is not available.

• PIP functionality is only available when you are using a HDMI, PC or components source.

 

 

You see small particles when you look

• This is part of the product’s design and is not a defect.

closely at the edge of the frame of

 

the TV.

 

 

 

POP (TV’s internal banner ad) appears

• Select Home Use under Plug & Play mode.

on the screen.

For details, refer to Plug & Play (Initial Setup). (P. 7)

 

 

This TFT LCD panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

05 Other Information

English 47

Image 47
Contents BN68-03164A-00 Service 55 Standish Court MississaugaSamsung Electronics Canada Inc., Customer Serial NoStill image warning Securing the Installation SpaceInstallation with a stand Installation with a wall-mount Contents Yy Blanking Bracket Yy Cable Tie List of FeaturesAccessories Installing the LCD TV Stand 40 ~ 55 inch TVsProduct color and shape may vary depending on the model Buttons on the remote controlRemote control sensor Viewing the Control PanelReturns to the previous menu Viewing the Remote ControlTurns the TV on and off Displays the channel list on the screen. PPress the or button, then press the ENTEREbutton Connecting to an AntennaPlug & Play Initial Setup Or Home UseConnections Connecting to an AV DeviceConnections English Connecting to an Audio DeviceConnecting to a PC Using an HDMI/DVI Cable / a D-sub CablePC always stay activated English Connector for service only Input Cables Sold SeparatelySource List Changing the Input sourceSeeing Channels How to Navigate MenusEdit Name Channel ListClear Scrambled Channel Add to Favorite / Delete from Favorite tAntenna Air / Cable t Auto ProgramFine Tune Mode tChanging the Preset Picture Mode ProgrammedScreen ECO SolutionAuto Adjustment t Economical SolutionsChanging the Picture Options Advanced SettingsPicture Options Picture Reset OK / Cancel SRS TruSurround HD Off / On t Auto Volume Off / Normal / NightSRS TheaterSound t EqualizerTime Sound Reset On / OffSpdif Output Locking Programs SecurityFunction works with digital channels English OO MENUm→ Setup → EntereMenu Language CaptionGeneral NetworkSupport Menu PIP tSelf Diagnosis Picture In Picture PIPHD Connection Guide Software UpgradeSoftware Upgrade By Online Upgrade the software using the InternetModem Cable LAN Cable Connecting to a Wired NetworkNetwork Connection Modem Port on the WallNetwork Setup Manual Network Setup AutoWireless IP sharer Connecting to a Wireless NetworkSelect Network Setup. The Network Setup screen appears Network Setup PbcwpsAdvanced Features English Connect using the USB right angle adapterSpace Network Setup Ad-HocSecurity Key Entered ~9 Number DeleteProvider Your PC OO MENUm→ Application → Media Play Connecting a USB DeviceConnecting to the PC through network Media PlayPage Name File extension Format VideosScreen Display Yy Supported Video Formats Photos MusicMonthly Sorts and shows photo files by month Playing Multiple FilesMedia Play Additional Functions Same file name as the video Audio SettingsHdmi Cable Anynet+Anynet+ Home Theater DeviceRecording Setting Up Anynet+Switching between Anynet+ Devices Listening through a Receiver Troubleshooting for Anynet+About AllShare SetupSetting Up AllShare Message / Media / ScreenShareMy Mobile Blanking Bracket Installing the Wall MountAssembling the Cables Anti-theft Kensington Lock30~40 200 X 46~55 400 X 57~65 600 X 70~80 800 X 80~ 1400 X Product Family InchesQuantity 19~22 75 X 100 X 23~29 200 XTV-Holder BN96-15753A Screw Securing the TV to the WallTV-Holder Kit Sold Separately M8 X L19 46 ~ 60 inch TVsOther Information English TroubleshootingSolutions and Explanations Connected to an Hdmi input on the TV Make sure your connected devices are powered onMake sure the Network Connection is set to Wireless. P DevicesSelect Home Use under Plug & Play mode ContentsVolume Mode Not Supported message With 90 degree connectorsSpecifications License Dimensions Index This page is intentionally Left blank
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